INSTRUCTIONS - 14
CUSTOMER SERVICE
ATTENTION :
Consumer ... Please use the customer information listed below for any questions concerning
assembly, care information, warranty issues and/or replacement parts.
To ensure your satisfaction and maintain high standards for quality and workmanship, we want to hear from
you should you have any questions or comments. You can contact : J&R Home Products at 1(800) 561.5550 7am
to 5pm Pacific Standard Time Monday thru Friday or by e-mail: [email protected]
Again, thank you for selecting our product line!
STORAGE & MAINTENANCE
STORAGE :
During the season :
Control knob must be in OFF position
•
Propane cylinder valve must be closed completely
•
Patio heater must be upright and sheltered from any harsh weather conditions (i.e. strong winds, rain, heavy
•
mist, snow, dust & debris)
During off season :
Control knob must be in OFF position
•
Disconnect LPG cylinder and store in a well ventilated OUTDOOR area where the temperature will not ex-
•
ceed 125 degrees F.
Appliance should be upright and sheltered from outside weather conditions (i.e. rain, snow, hail, winds, dust,
•
debris).
It is recommended that the ‘’head components’’ be wrapped or covered to protect against debris, dust and
•
insects clogging air and gas passageways. Suggestion : use a poly trash can liner or polytarp material.
MAINTENANCE :
Outside metal surface – Clean with warm soapy water and soft rags or paper towels. Do NOT use abrasive or
•
corrosive cleaning agents. Be careful NOT to wet the burner or pilot ignition assemblies. Do NOT spray water
or cleaning agents directly onto head components as severe damage may result.
The aluminum reflector hood MUST be cleaned frequently. Do NOT allow carbon deposits to build. This will
•
cause a significant fire hazard. Use warm soapy water or a non-abrasive solution and soft rags or paper towels.
Obstruction of airflow & gas passageways is the primary cause of problems. Check burner assembly, ventila-
•
tion screen, control panel and intake lines before every use. Clean orifices and small vents with a pipe clean-
er. A can of compressed air is very effective for cleaning out small particles, insects, and spiders.
Possible signs of obstructed air and gas passageways :
Heat glow on head component is very UNEVEN
1.
Smell of gas and extreme yellow tipping of flame
2.
Heating output (BTU) is noticeably reduced
3.
Crackling or popping noises coming from heating components
4.
NOTE : Locations near the ocean or saltwater will require more maintenance and frequent checking of components.
