7
Maintenance
Safety
• Perform a safety check before the start of each day’s use. If the unit is unsafe or needs repair, call
the manufacturer for information on sending the unit in for service.
The Water Jar
• Only use distilled water. The use of tap water will eventually cause malfunction of the machine due
to calcium build-up
• Do not use essential oils in the water jar.
• Always maintain the proper water levels. The distilled water should always remain between the two
red lines.
• Improper water levels may cause the vaporizer to spit.
• Do not add cold water to a hot water jar. This will stress and crack the jar.
• Check for steam pipe obstruction/mineral build-up and alignment.
• If the water level is below the red line the water level sensor safety fuse may burn out.
The Steam Arm
• Always maintain a minimum safe distance of 12” from the client’s skin.
• Position the steam arm in an upward direction so the steam will travel up the torso towards the face.
• Wait until the steam is at a steady flow before directing towards the client.
Cleaning
• Maintain a clean heating element. Use a soft brush to clean the heating element.
• Empty the water jar at the end of each day’s use.
• Do not run harsh chemicals or cleaning agents through the machine.
• Only use essential oils on the aroma therapy nozzle (if available).
Troubleshooting
Problem
Solution
Basic issues:
When the
machine fails to
work properly
• Check the power cord for proper connection.
• Make sure the water level is between the top and bottom red lines.
• Check the power source by connecting another electrical appliance to the AC
outlet.
• If the water level is repeatedly below the lower red line, the thermostat may
burn out. If the thermostat has burned out, the power lamp will not light and
the vaporizer will not turn on. Please contact an authorized agent for repair.
• If the problem persists, please contact your dealer for assistance.
• To prevent an electrical shock, DO NOT DISASSEMBLE THE MACHINE.
Steam escaping
from jar
Wait until the jar has cooled, then try to tighten the retaining screw located
beneath the jar for a tight seal. Check that the gasket ring is atop the water jar
and in good condition.