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Pantum P2200 Series, Часто задаваемые вопросы

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  Papers Issues:  

 

1. How can I clear any paper jam? 

Step1: 

Paper Jam in the Feed Port, Gently pull the jammed paper straight out.

 

 

Step2: 

Paper Jam around fuser unit the Printer, Open the upper fuser guide to decrease the pressure of 

compression spring, Pull the jammed paper out of the fuser unit. 

         

 

  

 

 

Step3: 

Paper jam inside the printer. Remove the laser toner cartridge along the guides, slowly pull the 

jammed paper out along the paper output orientation, and then insert the laser toner cartridge into the 
printer. 

                 

      

 

 

2. Why the printer could not feed paper successfully? 

There are three possible reasons as below: 

1)

 

There is too much paper in the tray: 

Содержание P2200 Series

Страница 1: ...check the Hotspot IP address 21 9 When I connect the printer with PC by WI FI Why it need more than 5 minutes from I send the order until it finally print out 22 10 How to connect the printer under M...

Страница 2: ...ntum Printer works on Windows Mobile 43 2 Is my printer Mac compatible What are the versions that it is compatible with 43 3 Is my printer Linux compatible What are the versions that it is compatible...

Страница 3: ...ing under Windows 63 7 How to cancel a printing job in the queue 64 8 Why it will be smoked when printing 64 9 What is the power requirement will be need 65 10 How to Print PRN File setting in printer...

Страница 4: ...ssues 1 How to set up my Pantum P2500W Series Printer to a Wireless Network easily by one click installation applicable to Wi Fi or network models Here is the installation step 1 Double click on the A...

Страница 5: ...5 79 2 Select way 3 Connect with wifi and attention to the instructions display in the video...

Страница 6: ...6 79 3 Please make sure that pc is connected with router via network cable or wi Fi...

Страница 7: ...7 79 4 Please connect PC with printer via USB cable to configure printer Wi Fi 5 After installation is finished Installation Complete interface will pop out you can select to print test page or Done...

Страница 8: ...sword for my WI FI Connection applicable to Wi Fi models Step1 Make sure P2500W printer is power on Step2 Connect to Printer AP by mobile phone or PC The SSID is start with Pantum AP and follow with n...

Страница 9: ...tep3 Visit the Printer Web page via browser Printer default address is 192 168 223 1 Step4 Enter the printer web page choose Log in Tap Step5 Input default user name admin Default password 000000 And...

Страница 10: ...10 79 Step6 Select settings Tap wireless settings wireless Hot spot Then set wireless Parameter Authentication either WPA or WPA2 Step7 Set the password in the tap then click apply...

Страница 11: ...sword as step 7 setting Remark Here is the way to recover factory default setting in case customer forgets the password 1 Turn off the printer power switch 2 Press the cancel continue button until the...

Страница 12: ...res and drivers for my printer P2500W Here is the Download Link http global pantum com global drive 2500w Step1 Please log in our website http global pantum com global Step2 Please chose Drivers Downl...

Страница 13: ...nter your model of your printer in the blank the picture will be shown as below Step4 Please click the P2500W in the below picture Step5 At last please chose your system and download at the below of p...

Страница 14: ...provided Reason1 It is inconsistent with the network name safe mode and password Solution It needs to enter the corresponding name mode and password of internet Please don t select Enter SSID Manuall...

Страница 15: ...e continue cancel button for 4 seconds then it can print And please change your IP address the same with your configuration page 5 What s the WIFI default password of printer s wireless hotspot The WI...

Страница 16: ...16 79 Step2 Chose Setting in the below picture Step3 Chose wireless Hotpot at the left column...

Страница 17: ...17 79 Step4 Chose Close to apply and it will be done...

Страница 18: ...18 79 7 How to install the Printer with hostname Step2 Select below option and click next Step3 Select below option and click next Step1 Select Wireless network connection at the first step...

Страница 19: ...19 79 26 Step4 Select the WIFI name of your router and click next...

Страница 20: ...20 79 Step5 Click Next after established the wireless connection Step6 Select Add the IP address or hostname manually and enter your hostname for hostname please check with note...

Страница 21: ...lease print the network configuration page from printer and then you will see it as below 8 Where can I check the Hotspot IP address Please check it on the WIFI configuration information page as below...

Страница 22: ...utes from I send the order until it finally print out Step1 Reset the printer a Turn off the printer power switch b Press the cancel continue button until the printer turn on and enter standby mode It...

Страница 23: ...nect your printer and your laptop with a USB cable Step2 Click the System Preferences Pinter Scanners Step3 Make sure the printer you need to use is the Default printer Step4 Select the document and s...

Страница 24: ...79 Step 1 Print WiFi Configuration Information Pages Press the continue cancel button for 4 seconds checking the Device Name in the NCI Step 2 According the SSID Name connect your Laptop with this WI...

Страница 25: ...25 79 Step 3 Select the document you want to print and click Command P Button Step 4 Setting the Print parameter then click Print and finished...

Страница 26: ...elessly with Mac Under same Network Environment Step 1 Print WiFi Configuration Information Pages Press the continue cancel button for 4 seconds Step 2 According to the Device Name from Step 1 connect...

Страница 27: ...27 79 Step 3 Open the Safari or others browser...

Страница 28: ...he Step 1 and Login in The default account is admin and the default password is 000000 Step 5 Select the WIFI you want to connect input the Password and click Apply Step 6 Connect your laptop to the W...

Страница 29: ...do I replace or install a cartridge Pull out the seal on the new toner cartridge firstly and gently shake it for 5 6 times then remove the protective cover install the toner cartridge in the printer...

Страница 30: ...ue cancel button on interface for 3 seconds to print out configuration page and there is the information 3 How do I check how many pages I have printed so far Press continue cancel button on interface...

Страница 31: ...PC 210 page yield is 1600 pages that is according ISO 19752 standard measure by print 5 coverage document So when the printer coverage is higher the page can print should be less 6 Why the second LED...

Страница 32: ...ED is indicating paper and WIFI status the second LED is indicate printer and toner cartridge status 2 Green light means normal Red light means error orange just the second LED has mean toner low or e...

Страница 33: ...33 79 9 How to check the printer s serial number location Please check with below pictures...

Страница 34: ...which one I just bought Take out the cartridge hold the handle of the cartridge and gently shake around 5 to 6 times so as to make the toner evenly distributed inside the cartridge 11 What s the meani...

Страница 35: ...35 79 LED2 Status Indication Indication of LED1 and LED2 Combination Status...

Страница 36: ...ressure of compression spring Pull the jammed paper out of the fuser unit Step3 Paper jam inside the printer Remove the laser toner cartridge along the guides slowly pull the jammed paper out along th...

Страница 37: ...rint media 3 The print media is beyond the usage specification range Solution Please use the print media within the specification range 3 What kinds of paper can I use in my Pantum P2500W series print...

Страница 38: ...38 79 Step2 Select printing preferences after double left click your printer Step3 Select how many pages you want to print in one page in the Layout...

Страница 39: ...mat in the printing document Step1 Please check the paper size in the printer s property if it is the letter size please follow up with below steps to check Please double click your model of your prin...

Страница 40: ...40 79 Please change the it to Letter 8 5x11 inch in the printing preferences Step2 Please change to letter size In the printing document also...

Страница 41: ...document Step1 Please double click your model of your printer in the Devices and Printers Step2 Firstly please change the paper size to DL Env 110 220mm in the printing preferences Secondly change the...

Страница 42: ...42 79 Step3 Please change to letter size in the printing document also Printer Compatible Issues...

Страница 43: ...tu 12 04 14 04 16 04 18 04 4 Is my printer Windows compatible What are the versions that it is compatible with Yes Microsoft Windows server 2003 Server 2008 Server 2012 XP Vista Win7 Win8 32bit 64bit...

Страница 44: ...ng print Pantum APP are applicable to Android OS 4 4 8 0 2 How do I take a mobile print out from IOS Solution 1 IOS has print app by itself so it just need to connect the printer and print Switch on p...

Страница 45: ...45 79 Solution 1 Download the Pantum App Application Step1 Download the APP from www pantum com or Google Play then install the APP Step2 Switch on the printer Step3 Connect to the Printer Hotspot...

Страница 46: ...46 79 Step4 Open the PANTUM application click Add a printer button at the top of interface then s add the printer Step5 Select the file and print it...

Страница 47: ...Step1 Download and install Mopria Print Service plugin to the mobile device from Google Play Step2 Turn on the printer Step3 Connect to the printer hot spot Step4 Click Settings on the main screen cho...

Страница 48: ...48 79 Step5 Start the application Step6 Select the document click on the upper right corner and click Print...

Страница 49: ...49 79 Step7 Select the printer click Print 4 How to check the Pantum app version in Android system Guide Step1 Please open the pantum app and click More in red circle...

Страница 50: ...50 79 Step2 Please click on the version in red circle then the version will show as below...

Страница 51: ...sleeping time We cannot close it completely But we can change the sleeping mode from 1min to 60mins Please check with below pictures device and printer printer s properties secondary setting Sleep mod...

Страница 52: ...52 79 Note When the printer is in dormant status you can wake it up just by pressing any button or sending print task...

Страница 53: ...53 79 2 What is my P2200 P2500 series Printer Specifications...

Страница 54: ...get the printer to print darker under Windows It will be changed in the printer s proprieties Layout Effect Dark 2 How to get the printer to print darker under Mac Step1 Click Print of the file Step2...

Страница 55: ...55 79 Step3 Chose Media Quality in the option select from Draft Normal Best per your request...

Страница 56: ...79 3 How to add a printer by manually under Windows Step1 Click add a printer in the Devices and Printers Step2 Please chose the printer that I want isn t listed and chose next it will be shown as bel...

Страница 57: ...57 79 Step3 Please chose adds a local printer or network printer with manual settings and chose Next it will be shown as below...

Страница 58: ...chose Use an existing port and select Next it will be shown as below Step5 Please chose have disked and click Next it will be shown as below Step6 Please chose browse when the windows pop up it will...

Страница 59: ...59 79 Step7 Please chose the INF file in the installation package and then chose Next it will be done Step8 It will be finish to installation automatically after you pull up the printer s USB cable...

Страница 60: ...Step2 After installed the driver please chose the Printer icon in PC and log in Step3 Click to add the printer Step4 Please choose the corresponding model from installed printer when pop up the dialo...

Страница 61: ...step Modify the IP address need to match to the IP agreement Here is the printer s name without modifications Please chose the corresponding driver which installed on PC it is need to be the same wit...

Страница 62: ...lease change your printer s properties as below steps Step1 Please chose the model of your printer in device and printer Step2 Double left click the printer printer s properties preferences Step3 Plea...

Страница 63: ...er Windows Please change your printer s properties as below steps Step1 Please chose the model of your printer in device and printer Step2 Double left click the printer printer s properties preference...

Страница 64: ...ure will be shown as below Step2 Please right click the printing task that you want to stop It will be shown as below Step3 Please chose cancel it will stop printing job 8 Why it will be smoked when p...

Страница 65: ...t laid in the dry environment there would be no or less vapor But when the paper is very moist for example it was exposed in 90 RH environment for a day when printing there will be more vapor coming o...

Страница 66: ...66 79 Step2 Click Properties of the printer Step3 Please check your original port in the port and keep it in mind...

Страница 67: ...67 79 Step4 Please change your original port to FILE Print to File Step5 Please choose any file you want to print and save it on the Desktop as 123...

Страница 68: ...it shown 0x000000709 Error Reason 1 The compatibility issue about Windows system 2 When both of windows and XP sharing the same network and the XP as the main host will be led to this problem Solutio...

Страница 69: ...69 79 Solution B Step1 Select Manage in the This PC Step2 Select Print Spooler and right click to run it Restart your computer after you run the windows firewall...

Страница 70: ...n R and open operation window please enter the IP address which is from the sharing this printer s XP computer and then press Enter Step4 please Right click connect in the listed printer It will be in...

Страница 71: ...and Printers delete the useless printer copy manually the mouse right click on the useless printer name and then delete it Then reconnect to the printer and re install the driver Step3 Click PC table...

Страница 72: ...Here are two options for you to download the user manual for the printer s Option A Please check the user manual in the CD ROM Step1 Open your CD ROM file and double click Auto run Step2 Click User G...

Страница 73: ...ownload the user manual from our official website Step1 Please log in the website http global pantum com global Step2 Enter your model of your printer in the blank of the below picture Step3 Select th...

Страница 74: ...orresponding language you are using which stat to download the user manual 14 How to register for printer warranty on line Step1 Register your account in the website https service global pantum com us...

Страница 75: ...75 79 Step2 Log in your account with password Step3 Please chose Product Registration the picture will be shown as below...

Страница 76: ...for your printer at the below of page it will be done 15 How to Print Information Pages from P2500 printer Press continue cancel button on interface for 3 seconds to print out configuration page and t...

Страница 77: ...77 79 16 Why the printer could not print the horizontal line in the page when printed out Step1 Open the protecting cover of the LSU using the screwdriver...

Страница 78: ...ut the cable and reinsert it again The connecting of the LSU s cable and outlet has something wrong so the transmitted signal is abnormal 17 How to do Duplex Printing on Mac system Step1 click on file...

Страница 79: ...79 79 Step2 then select the Two Sided option and then try to print it...

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