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Operating Instructions

Air-to-Water Heatpump

ENGLISH

Before operating the system, please read these
operating instructions thoroughly and keep them
for future reference.

Model No.

Indoor Unit

WH-SDC0509L3E5
WH-SDC0509L6E5

Outdoor Unit

WH-WDG05LE5
WH-WDG07LE5
WH-WDG09LE5

WEB-ACXF55-36270-EN

Содержание WH-SDC0509L3E5

Страница 1: ...p ENGLISH Before operating the system please read these operating instructions thoroughly and keep them for future reference Model No Indoor Unit WH SDC0509L3E5 WH SDC0509L6E5 Outdoor Unit WH WDG05LE5 WH WDG07LE5 WH WDG09LE5 WEB ACXF55 36270 EN ...

Страница 2: ...connectivity 5 2 Zone Sensor 5 3 Heater capacity 5 4 Anti freezing 5 5 Tank connection 5 6 DHW capacity 5 7 Buffer tank connection 5 8 Tank heater 5 9 Base pan heater 5 10 Alternative outdoor sensor 5 11 Bivalent connection 5 12 External SW 5 13 Solar connection 5 14 External error signal 5 15 Demand control 5 16 SG ready 5 17 External compressor SW 5 18 Circulation liquid 5 19 Heat Cool SW 5 20 F...

Страница 3: ...ar Panel Radiator Shower Fan Coil Unit Floor Heating Water Tank Unit Indoor Unit Remote Controller System overview Note Not recommended to open the Front Plate For authorised dealer specialist use only The illustrations in this manual are for explanation purposes only and may differ from the actual unit They are subject to change without notice for future improvement Front Plate Operating conditio...

Страница 4: ...been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be made by children without supervision Please consult an authorised dealer or specialist to clean the internal parts repair install remove disassemble and reinstall the unit Improper handling will...

Страница 5: ...ation regularly especially after installation inspection and maintenance RCCB ELCB malfunction may result in electric shock and or fire It is strongly recommended that Install Residual Current Device RCD on site to prevent electric shock and or fire Before obtaining access to terminals all supply circuits must be disconnected Stop using the product if any abnormality failure occurs and disconnect ...

Страница 6: ...d containers or Not immersed in water After a long period of use or use with any combustible equipment aerate the room regularly After a long period of use make sure the installation rack does not deteriorate to prevent the unit from falling down Water piping in the occupied space shall be installed in such a way to protect against accidental damage in operation and service Precautions shall be ta...

Страница 7: ...ithin a system is prohibited Operation maintenance repairing and refrigerant recovery should be carried out by trained and certified personnel in the use of flammable refrigerants and as recommended by the manufacturer Any personnel conducting an operation servicing or maintenance on a system or associated parts of the equipment should be trained and certified Any part of refrigerating circuit eva...

Страница 8: ...sposal and c Able to understand and to apply in practice the requirements in the national legislation regulations and Standards and d Continuously undergo regular and further training to maintain this expertise e Ensure protection devices refrigerating cycle are well protected against adverse environmental effects such as the danger of water collecting and freezing in relief pipes or the accumulat...

Страница 9: ...use of flammable refrigerants Servicing shall be performed only as recommended by the manufacturer 2 2 Work Prior to beginning work on systems containing flammable refrigerants safety checks are necessary to ensure that the risk of ignition is minimised For repair to the refrigerating system the precautions in 2 2 to 2 8 must be followed before conducting work on the system Work shall be undertake...

Страница 10: ...e extinguisher adjacent to the charging area 2 5 No ignition sources No person carrying out work in relation to a refrigerating system shall use any sources of ignition in such a manner that it may lead to the risk of fire or explosion They must not be smoking when carrying out such work All possible ignition sources including cigarette smoking should be kept sufficiently far away from the site of...

Страница 11: ... constructed of materials which are inherently resistant to being corroded or are properly protected against being so corroded 2 8 Checks to electrical devices Repair and maintenance to electrical components shall include initial safety checks and component inspection procedures Initial safety checks shall include but not limit to That capacitors are discharged this shall be done in a safe manner ...

Страница 12: ...ns NOTE The use of silicon sealant may inhibit the effectiveness of some types of leak detection equipment Intrinsically safe components do not have to be isolated prior to working on them 4 Repair to intrinsically safe components Do not apply any permanent inductive or capacitance loads to the circuit without ensuring that this will not exceed the permissible voltage and current permitted for the...

Страница 13: ...h requires brazing all of the refrigerant shall be recovered from the system The precautions in 8 must be followed to remove the refrigerant 8 Removal and evacuation When breaking into the refrigerant circuit to make repairs or for any other purpose conventional procedures shall be used However it is important that best practice is followed since flammability is a consideration The following proce...

Страница 14: ...d discharging the refrigerant To avoid fire or explosion dissipate static electricity during transfer by grounding and bonding containers and equipment before charging discharging 10 Decommissioning Before carrying out this procedure it is essential that the technician is completely familiar with the equipment and all its details It is recommended good practice that all refrigerants are recovered ...

Страница 15: ...rants are removed safely When transferring refrigerant into cylinders ensure that only appropriate refrigerant recovery cylinders are employed Ensure that the correct number of cylinders for holding the total system charge are available All cylinders to be used are designated for the recovered refrigerant and labelled for that refrigerant i e special cylinders for the recovery of refrigerant Cylin...

Страница 16: ...ery cylinder and the relevant Waste Transfer Note arranged Do not mix refrigerants in recovery units and especially not in cylinders If compressors or compressor oils are to be removed ensure that they have been evacuated to an acceptable level to make certain that flammable refrigerant does not remain within the lubricant The evacuation process shall be carried out prior to returning the compress...

Страница 17: ...ive zone must not extend to adjacent buildings or public traffic areas boundaries of neighbors the public road neighbor s private roads subsidence area depressions pump shafts sewers intakes waste water shafts and so on In the protective zone you are not permitted to make any subsequent structural alterations which infringe the stated rules for the protective zone 1 Protective zone for ground inst...

Страница 18: ... with white icons 4 Main Menu button For function setup 5 ON OFF button Starts Stops operation 6 Operation indicator Illuminates during operation blinks during alarm When the backlight is off press any button to turn it on Do not press button 5 The time until the backlight turns off can be changed in the Menu Personal setup Press centre No glove No pen 2 A 1 4 E F 5 6 B C D 3 G Cross key buttons S...

Страница 19: ... direction icons point to the currently active mode Room operation Tank operation Deice operation B Operation icons The status of operation is displayed Icon will not display under operation OFF screen whenever operation is OFF except weekly timer Holiday operation status Weekly Timer operation status Quiet operation status Zone Room Thermostat Internal sensor status Powerful operation status Dema...

Страница 20: ...onth Day Hour Min 12 00 am 2022 1 Select with or how to display the time either 24h or am pm format for example 15 00 or 3 00 pm 2 Press to confirm the selection 3 Use and to select year month day hour and minutes Select and move with and press to confirm 4 Once the time is set time and day will appear on the display even if the Remote Controller is turned OFF 5 Final precaution step to check and ...

Страница 21: ...to the instructions displayed at the bottom of the screen The icons refer to each selection key Quick Menu 1 Force DHW Powerful Quiet Force Heater Weekly Timer Force Defrost Error Reset R C Lock 1 Press to display the quick menu 2 Use to select menu 3 Press to turn on off the select menu To return to the Main Screen Press or Quick Menu 1 Only displayed when Tank connection is Yes ...

Страница 22: ...ff operation mode should change back to the previous memorized status Powerful Select this icon to operate the heating cooling system powerfully Press to confirm your selection The powerful operation starts approximately 1 minute after is pressed Powerful mode is set off The Powerful mode operates for 30 minutes The Powerful mode operates for 60 minutes The Powerful mode operates for 90 minutes No...

Страница 23: ... 2 The Quiet mode operates at level 3 Level 3 is the most quiet mode Select this to set a timer for the Quiet mode operation After 1 sec delay Select Yes Select Yes using buttons Select pattern 1 6 Select Edit If you select Delete the timer setting of the selected pattern will be deleted Set the hour and minutes Select the level of Quiet Note If the time overlaps with another pattern Set time is o...

Страница 24: ...election The Force Heater mode starts approximately 1 minute after is pressed Force Heater is turned off Force Heater is turned on Note Force Heater is disabled whenever operation is already on and Disabled due to operation ON will be displayed How to use the Quick Menu ...

Страница 25: ...t the day s which you wish to edit using buttons If all 6 patterns are not preset this screen will be displayed 1 2 3 4 5 6 1 Select pattern 1 6 2 Set the hour and minutes of the Timer 3 Select ON OFF of the Timer 4 Select the operation mode Select mode using buttons 5 Set the temperature for both Zone 1 and 2 if your system has the 2 Zone setting 6 Set the Tank temperature Note Timer is disabled ...

Страница 26: ...o lock the Remote Controller Press to confirm your selection When the mode has been accepted below screen will be displayed Select Yes The Main Screen will be locked If No is selected the screen will return to the Main Screen To unlock the Remote Controller Press any key When the mode has been accepted below screen will be displayed Enter any 4 digits of number if the number is correct the screen ...

Страница 27: ...up 1 1 Weekly timer Once the weekly timer is set up User can edit from Quick Menu To set up to 6 patterns of operation on a daily basis Disabled if Heat Cool SW is select Yes or if Force Heater is on Timer setup Select day of the week and set the patterns needed Time Operation ON OFF Mode Timer copy Select day of the week 1 2 Holiday timer To save energy a holiday period may be set to either turn ...

Страница 28: ...apacity at the same time Sound Capacity Sound 1 5 Room heater To set the room heater ON or OFF OFF 1 6 1 Tank heater To set the tank heater ON or OFF OFF 1 7 1 Sterilization To set the auto sterilization ON or OFF ON Do not use the system during sterilization in order to prevent scalding with hot water or overheating of shower Ask an authorised dealer to determine the level of sterilization functi...

Страница 29: ...ne 2 Tank Buffer tank Solar Pool COMP frequency Pump flowrate Water pressure 5 Select and retrieve 2 3 Error history Refer to Troubleshooting for error codes The most recent error code is displayed at the top Select and retrieve 2 4 Compressor Shows the compressor performance Select and retrieve 2 5 Heater Total hours of ON time for Room heater 3 Tank heater Select and retrieve 1 The system is loc...

Страница 30: ... RC No Confirm 10 34am Mon RC 1 3 2 Touch sound Turns the operation sound ON OFF ON 3 3 LCD contrast Sets the screen contrast 3 3 4 Backlight Sets the duration of screen backlight 1 min 3 5 Backlight intensity Sets screen backlight brightness 4 3 6 Clock format Sets the type of clock display am pm Select Confirm 10 34am Mon Clock format 24h am pm 3 7 Date Time Sets the present date and time Year M...

Страница 31: ...DANISH SWEDISH NORWEGIAN POLISH CZECH NEDERLANDS TÜRKÇE SUOMI MAGYAR SLOVENŠČINA HRVATSKI LIETUVIŲ PORTUGUÊS БЪЛГАРСКИ EESTI LATVIEŠU ROMÂNĂ SHQIP SLOVENČINA МАКЕДОНСКИ УКРАЇНСЬКА ΕΛΛΗΝΙΚΑ 3 9 Unlock password 4 digit password for all the settings 0000 4 Service contact 4 1 Contact 1 Contact 2 Preset contact number for installer Select and retrieve ...

Страница 32: ...nsor To select the sensors and to select either 1 zone or 2 zone system Zone After selecting 1 or 2 zone system proceed to the selection of room or swimming pool If the swimming pool is selected the temperature must be selected for T temperature between 0 C 10 C Sensor For room thermostat there is a further selection of external or internal If select internal there is a further selection of RC 1 o...

Страница 33: ...nk heater To select external or internal tank heater and if External is selected set a timer for the heater to come on This option is available if Tank connection is selected YES Internal Tank heater Confirm 10 34am Mon External Internal Select External 1 30 Tank heater ON time set Tank heater Tank heater ON time Range 0 20 3 00 Steps 0 05 Select Confirm 10 34am Mon 1 30 5 9 Base pan heater To sel...

Страница 34: ...or in parallel mode both heatpump and boiler operate simultaneously or in advance parallel mode heatpump operates and boiler turns on for buffer tank and or domestic hot water depending on the control pattern setting options Yes Auto 5 C Set outdoor temperature for turn ON Bivalent connection Yes After selecting the outdoor temperature Control pattern Alternative Parallel Advanced parallel Select ...

Страница 35: ... Advanced parallel DHW Yes DHW Tank is activated only after selecting Yes 0 30 Delay timer to start the bivalent heat source in hour and minutes SG ready input control for bivalent system follow below input condition Yes SG ready OFF Option to set external pump either ON or OFF during bivalent operation Set to ON if system is simple bivalent connection SG signal Operation pattern Vcc bit1 Vcc bit2...

Страница 36: ...kWh Bivalent connection 10 34am Mon 0 0 Range 0 999 9 kWh Steps 0 1 kWh Electricity price 1 Select Press or to enter a setting screen as shown in Figure 1 Then start setting the value of electricity price After finish setting a particular electricity price eg Electricity price 1 press or to go and set for other electricity price Set the price according to value provided by electrical supply compan...

Страница 37: ...s 1month Select Confirm 10 34am Mon Dec Yes Smart After selecting for the external pump Schedule Schedule setting Start time Pattern 1 3 00am Start time Pattern 2 9 00am Start time Pattern 3 4 00pm Start time Pattern 4 9 00pm For each season there are total 4 patterns can be set Schedule setting Select Confirm 10 34am Mon Season 3 Season 2 Bivalent connection Season 1 Price Pattern 1 2 3 4 1 Set t...

Страница 38: ...s set value of Electricity price 1 to Electricity price 10 When the price is set to 0 the electricity price will be treated as 0 0 kWh It is for the convenience of installer when 0 0 is the desired setting value for a particular time Season 1 Pattern 1 Price kWh Range 0 10 Steps 1 Select Confirm 10 34am Mon 0 0 0 5 12 External SW No 5 13 Solar connection The optional PCB connectivity must be selec...

Страница 39: ...t Antifreeze temperature Yes After selecting the tank T ON temperature T OFF temperature After setting the antifreeze temperature 80 C Set Hi limit 5 14 External error signal No 5 15 Demand control No 5 16 SG ready No Yes 120 Capacity 1 2 of DHW in Heat in and Cool in C 5 17 External compressor SW No 5 18 Circulation liquid To select whether to circulate water or glycol in the system Water ...

Страница 40: ... 22 Defrost signal To turn on defrost signal to stop fan coil during defrost operation If defrost signal set to yes bivalent function will not available to use No 5 23 Pump flowrate To set variable flow pump control or fix pump duty control T 5 24 DHW Defrost Allow system to run defrost by using hot water instead of room unit for better room comfort Yes 5 25 Heating control To select unit operatio...

Страница 41: ...ration meter is connected It is to measure energy generation of heat pump unit during heating and cooling only operation one generation meter system or during heating cooling and DHW operation two generation meter system Tank meter Set Tank meter to Yes when this generation meter is connected It is to measure energy generation of heat pump unit during DHW operation Only available if both Heat cool...

Страница 42: ...ting Setting Options Display Elec meter 3 Reserve Set Elec meter 3 Reserve to Yes when this electricity meter is connected It is to measure energy consumption This data will be displayed only on Cloud system Remark Elec stands for Electricity HP stands for Heat pump 5 27 1 Electrical anode To enable or disable operation of electrical anode ...

Страница 43: ...ve setting there is a limit to the water temperature Refer to the operating condition on page 3 If 2 zone system is selected the 4 temperature points must also be input for Zone 2 Zone 1 and Zone 2 will not appear on the display if only 1 zone system Water temp for heating ON Direct 35 C Temperature for heating ON Operation setup Heat ON Water temp Zone2 Range 20 C 75 C Steps 1 C Select Confirm 10...

Страница 44: ...eater ON OFF Water temperature for heater ON 4 C Setting of water temperature to turn on from water set temperature Heater ON OFF Water temperature for heater OFF 2 C Setting of water temperature to turn off from water set temperature 6 2 1 2 Cool To set various water ambient temperatures for cooling Water temperatures for cooling ON and T for cooling ON 1 The system is locked to operate without C...

Страница 45: ...em is selected temperature set point must input for Zone 2 Zone 1 and Zone 2 will not appear on the display if only 1 zone system T for cooling ON 5 C Set T for cooling ON This setting will not available to set when pump flowrate set to Max duty 6 3 1 2 Auto Automatic switch from Heat to Cool or Cool to Heat Outdoor temperatures for switching from Heat to Cool or Cool to Heat Outdoor temp for Heat...

Страница 46: ...e Floor operation time max 8 00 Maximum time for floor operation in hours and minutes Tank heat up time max 1 00 Maximum time for heating the tank in hours and minutes Tank re heat temp 8 C Set temperature to perform reboil of tank water Sterilization Monday Sterilization may be set for 1 or more days of the week Sun Mon Tue Wed Thu Fri Sat Sterilization Time 12 00 Time of the selected day s of th...

Страница 47: ...ow rate max duty and operation ON OFF of the pump Flow rate XX X L min Max Duty 0x40 0xFE Pump ON OFF Air Purge 7 2 Dry concrete To dry the concrete floor walls etc during construction Do not use this menu for any other purposes and in period other than during construction Edit to set the temperature of dry concrete ON Edit Edit Stages 1 Temperature 25 C Heating temperature for drying the concrete...

Страница 48: ...ingle when one remote controller is connected Select Dual when two remote controllers are connected Second remote controller can be used for zone 2 room temperature control Single Selection of one or two remote controllers Dual Single When Dual is selected Main remote controller RC 1 will start to communicate with second remote controller RC 2 and display RC 1 RC 2 sync in progress They are ready ...

Страница 49: ...hod Go to System check System information Water pressure Water filter Clean the water filter at least once a year Failure to do so may cause the filter to clog up which may lead to system breakdown Consult an authorised dealer Please remove the magnet and remove the accumulated dust inside Outdoor unit Do not obstruct the air inlet and outlet vents Failure to do so may result in low performance or...

Страница 50: ...ases flammable gas may be mixed in so when venting keep ignition sources away and ventilate well User In order to ensure optimal performance of the units user may inspect and clear any obstruction on the air inlet and outlet vents of the outdoor unit User should not try to service or replace parts of the unit Contact authorised dealer for scheduled inspection Contact authorised dealer in case that...

Страница 51: ...heat up System does not heat up instantly System will take some time to heat up the water if it starts to operate at cold water temperature Backup heater is automatically turned ON when it is disabled It is caused by the protection control of the heat exchanger and water circuit Operation starts automatically even though the timer is not set Sterilization timer has been set Loud refrigerant noise ...

Страница 52: ...ssure protection H99 Indoor freeze prevention Error No Error explanation F12 Pressure switch activated F14 Poor compressor rotation F15 Fan motor lock error F16 Current protection F20 Compressor overload protection F22 Transistor module overload protection F23 DC peak F24 Refrigerant cycle error F25 1 2 Cool heat cycle error F27 Pressure switch error F29 Low discharge super heat F30 Water outlet s...

Страница 53: ...rt phone device to prevent miss operation Do not use other remote control communication and operation device not specified by an authorised dealer or specialist Use under the agreement of Terms of Service and Handling of Personal Information of Panasonic Smart Application For extended non use of Panasonic Smart Application disconnect the network adaptor from the device Information for Users on Col...

Страница 54: ...ogether with an external ignition source there is a possibility of fire explosion This symbol shows that the Operation Instructions should be read carefully This symbol shows that a service personnel should be handling this equipment with reference to the Installation Instructions This symbol shows that there is information included in the Operation Instructions and or Installation Instructions In...

Страница 55: ...ountry Hotline Phone Number Country Hotline Phone Number Austria 0800 700666 Hungary 36 1 382 60 60 Baltic 46 8 680 26 50 Netherlands 31 0 736402538 Bulgaria 359 2 971 29 69 Norway 47 210 339 99 Croatia 36 1 382 60 60 Poland 48 22 29 53 727 Czech Republic 420 236 032 511 Spain 34 0 902 153 060 Denmark 45 369 277 99 Sweden 46 0 8 566 426 88 Finland 358 923 195 432 Switzerland 0800 001074 France 33 ...

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