2.2 Receiving Group Features
2.2.1 Incoming Call Distribution Group
Description
An incoming call distribution group is a group of extensions programmed through system programming.
An incoming call distribution group receives calls directed to the group. Each incoming call distribution group
is assigned a floating extension number.
Incoming calls directed to an incoming call distribution group are distributed to all the member extensions in
the group simultaneously.
Rings immediately simultaneously.
Extn.
A
Extn.
B
Extn.
C
Conditions
•
One extension can belong to multiple incoming call distribution groups.
•
If a second call arrives while a call is ringing, the second call will be put in a queue. After the first call is
answered, the second call will ring at the other extensions in the ICD group.
PC Programming Manual References
Feature Manual References
4.4.6 Floating Extension
5.1 Capacity of System Resources
2.2 Receiving Group Features
Feature Manual
13
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