F
AQs, etc.
31
Problem
Actions
•
On screen messages
•
Frequently Asked
Questions
Other
Sound
HDMI
No sound is produced
•
Is "Sound Mute" active? (p. 7)
•
Is the volume set to the minimum?
Sound level is low
or sound is distorted
•
Sound signal reception may be deteriorated.
•
Set "NICAM" (p. 17) in the Sound menu to "Off".
Sound is unusual
•
Set the sound setting of the connected equipment to "2ch L.PCM".
•
Check the "HDMI1 input" setting in the Sound menu. (p. 17)
•
If digital sound connection has a problem, select
analogue sound connection. (p. 17)
Pictures from external equipment
are unusual when the equipment
is connected via HDMI
•
Is the HDMI cable connected properly? (p. 26)
•
Turn Off the TV unit and equipment, then turn them On again.
•
Check an input signal from the equipment. (p. 29)
•
Use an equipment compliant with EIA/CEA-861/861B.
TV unit goes into
"Standby mode"
•
The sleep function is activated.
•
The TV unit enters "Standby mode" about 30 min. after broadcasting ends.
The remote control
does not work
•
Are the batteries installed correctly? (p. 6)
•
Has the TV unit been switched On?
"VIERA Link" function
does not work
•
Switch the TV unit on again with the equipment on.
•
Set "VIERA Link" to "Off", then set to "On" again. (p. 24)
Problem
Actions
On screen messages
Actions / Meanings
Please wait.
On screen messages
All tuning data will be erased
No recording - Check Tape or Disc
•
"Shipping condition" will erase all tuning data.
No recording - UNKNOWN REASON
Recording stopped - TV source changed
Are you sure ?
DOWNLOAD IN PROGRESS PLEASE WAIT
Feature not available
Incorrect PIN Number
•
Make sure the operation is with your desire.
•
Q-Link channel download is in progress.
•
Check the Q-Link connection and setting (p. 22).
•
The impossible source (Component / HDMI) to be record.
•
The PIN number you entered is wrong.
•
The tape or disc may be "write protected", missing or damaged.
The equipment may already be recording.
•
The recording cannot be done by any reason. Check the equipment.
•
Disc or tape may be full.
•
A function is in progress.
•
Direct TV recording will stop if channel or input source is changed.
Recording in progress
•
The recording equipment is recording the programme signal from
its own tuner. You can turn the TV off and leave the equipment
recording in the normal way.
Please check settings and connections on
HDMI devices.
•
Communication error in VIERA Link function (p. 24).
WARNING
All current tuning data will be erased
•
No signal can be found in Auto setup.
No stations found
Please insert the aerial
•
Auto setup will be erased all present tuning data (p. 19).
An error message appears
•
Contact the authorized Service Centre.
An error message appears
•
Follow the message’s instructions.
•
If the problem persists, contact the authorized Service Centre.
Unable to download, Check Equipment
•
The tape or disc is active. Stop the equipment and try again.
