53
Technical
Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer for assistance.
Maintenance / Licence FAQs
FAQs
White spots or shadow images
(noise)
Check the position, direction, and
●
connection of the aerial.
Neither image nor sound is
produced
Is the TV in “AV mode”?
●
Is the mains lead plugged into the
●
socket outlet?
Is the TV turned On?
●
Check Picture Menu (p. 24) and
●
volume.
Check all required cables and
●
connections are firmly in place.
An error message appears
Follow the message’s instructions.
●
If the problem persists, contact your
●
local Panasonic dealer.
“VIERA Link” function
does not work and an error
message appears
Confirm the connection.
●
Turn the connected equipment on and
●
then switch the TV on. (p. 41)
Permanently lit spots on screen
Due to production process involved in this
●
technology this may result in some pixels which are
permanently lit or unlit. This is not a malfunction.
Contrast is reduced
Contrast is lowered in the following conditions
●
without any user operation for a few minutes:
• no signal in AV mode
• selected locked programme
• selected invalid programme
• displayed menu
• Thumbnail or still picture in SD Card mode
Problem
Actions
Screen
Chaotic image, noisy
Change the setting of “P-NR” in the Picture Menu (to remove
●
noise) (p. 24).
Check nearby electrical products (car, motorcycle,
●
fluorescent lamp).
No image can be displayed
Is “Colour” or “Contrast” in the Picture Menu set to the
●
minimum? (p. 24)
Blurry or distorted image
(no sound or low volume)
Reset channels (p. 30, 31).
●
Unusual image is displayed
Turn off the TV with Mains power On / Off switch, then turn
●
it on again.
“Shop” appears on screen
at switch on
“Shop” was selected in “Auto Tuning” (p. 12).
●
Reset all settings in “Shipping Condition” (p 34), then select
●
“Home” in “Auto Tuning” (p 12).
