Panasonic Viera TC-P42X60H, Руководство пользователя

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FAQs
Before requesting service or assistance, please follow these simple guides to solve the problem.
When an error message appears, follow the message’s instructions. If the problem still persists, contact
your local Panasonic dealer or the authorised service centre.
White spots or shadow images (noise)
●
Check the position, direction and connection
of the aerial.
●
Keep the space between the TV and RF cable.
Unable to receive TV signals
●
Check the RF cable connection (p. 10).
Picture quality problem
●
Check the settings of the Picture Menu.
●
Set [Noise Reduction] and [MPEG Noise
Reduction] to remove noise (p. 20).
●
Check nearby electrical products (car,
motorcycle,
fl uorescent lamp).
●
Reset channels.
●
Check that the output of the external
equipment matches the input of the TV.
Unable to receive signals with a
high-performance aerial
●
Install an aerial individually for the TV and VCR (or use
a splitter).
Interference or frozen / disappearing image
in Digital TV
●
Check [Signal Condition] (p. 23). If [Signal Quality] is
displayed in red, check aerial.
●
Try unplugging the mains plug for a few minutes and
connecting it again.
●
Due to the digital reception technologies involved, quality
of the Digital TV signals may be relatively low in some
cases, despite good reception of Analogue TV channels.
Sound quality problem
●
Check the volume level or sound mute.
●
Check connections and setting of external
equipment.
●
Ensure that [Speaker Selection] is set to [TV] (p. 38).
●
Sound signal reception may be deteriorated.
●
Set the audio mode to [Mono]. (Analogue)
Picture or sound problems with HDMI connection
●
Check the HDMI cable is connected properly.
●
Turn the TV and equipment off, then turn them on again.
●
Check an input signal from the equipment.
●
Use equipment compliant with EIA/CEA-861/861D.
●
Set the sound setting of the connected equipment to
“2ch L.PCM”.
●
Check the [HDMI Input] setting (p. 22).
●
If digital sound connection has a problem, select
analogue sound connection.
The TV does not switch on
●
Check the mains lead is plugged into the TV
and the socket outlet.
The TV goes into Standby mode
●
Auto power standby function is activated.
The remote control does not work or is intermittent
●
Are the batteries installed correctly? (p. 9)
●
Has the TV been switched on?
●
The batteries may be running low. Replace them with
new ones.
●
Point the remote control directly at the TV’s remote
control signal receiver (within about 7 m and a 30
degree angle of the signal receiver).
●
Situate the TV away from sunshine or other sources
of bright light not to shine on the TV’s remote control
signal receiver.
No image can be displayed
●
Check the TV is turned on.
●
Check the mains lead is plugged into the TV
and the socket outlet.
●
Check the correct input mode is selected.
●
Check the setting of [AV] ([COMPONENT] /
[VIDEO]) in [Input Selection] to match the output
of the external equipment (p. 17).
●
Check the settings of the Picture Menu.
●
Check all required cables and connections
are
fi rmly in place.
Unusual image is displayed
●
Try unplugging the mains plug for a few
minutes and connecting it again.
●
If the problem persists, initialise all settings.
[Shipping Condition] (p. 24)
Unusual sound from the TV
●
When the power is on, drive noise may be
heard from inside the TV (not a sign of faulty
operation).
Parts of the TV become hot
●
Even if the temperature of parts of the
front, top and rear panels has risen, these
temperature rises do not cause any problems
in terms of performance or quality.
Permanently lit spots on screen
●
Due to production process involved in this
technology this may result in some pixels
which are permanently lit or unlit. This is not
a malfunction.
Overcurrent error message appears
●
The connected USB device might cause this
error. Remove the device and try unplugging
the mains plug for a few minutes and
connecting it again.
●
Check foreign objects are not inside the USB
port.