92
Problem
Actions
Screen
Chaotic image, noisy
Set “P-NR” in the Picture Menu (to remove noise). (p. 28)
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Check nearby electrical products
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(car, motorcycle, fluorescent lamp).
No image can be displayed
Is “Contrast”, “Brightness” or “Colour” in the Picture Menu set to the
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minimum? (p. 28)
Blurry or distorted image
(no sound or low volume)
Reset channels. (p. 34 - 37)
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Unusual image is displayed
Turn the TV Off with Mains power On / Off switch, then turn it On
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again.
If the problem persists, perform “Shipping Condition” (p. 43).
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Sound
No sound is produced
Is “Sound mute” active? (p. 8)
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Is the volume set to the minimum?
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Sound level is low or
sound is distorted
Sound signal reception may be deteriorated.
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Set “MPX” (p. 29) in the Sound Menu to “Mono”. (Analogue only)
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HDMI
Sound is unusual
Set the sound setting of the connected equipment to “2ch L.PCM”.
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Check the “HDMI1 / 2 / 3 / 4 Input” setting in the Sound Menu.
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(p. 30)
If digital sound connection has a problem, select analogue sound
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connection. (p. 89)
Pictures from external
equipment are unusual
when the equipment is
connected via HDMI
Check the HDMI cable is connected properly. (p. 84)
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Turn the TV and equipment Off, then turn them On again.
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Check an input signal from the equipment. (p. 90)
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Use an equipment compliant with EIA/CEA-861/861B.
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Network
Cannot connect to the network
Check the LAN cable or Wireless LAN Adaptor is connected
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properly. (p. 67)
Check the connections and settings. (p. 67 - 71)
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Check the network equipment and network environment.
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The router may not be set to issue IP address automatically. If the
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network administrator prefers to allocate an IP address, set an IP
address manually. (p. 69)
The router may be using MAC address filtering (security setting).
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Confirm the MAC Address of this TV (p. 68) and set the router to be
able to use it.
If the problem persists, consult your Internet Service Provider or
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telecommunications company.
Cannot select the file during
DLNA operations
Is media server of the connected equipment prepared? (p. 66)
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Check applicable data format. (p. 66)
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Cannot operate VIERA CAST
Check the connections and settings. (p. 67 - 71)
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The server or connected line might be busy now.
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FAQs
