FAQs | On-screen messages
114
Problem
Causes / Actions
Network
Cannot connect to the
network
●
Check the LAN cable or wireless LAN is connected properly.
(p. 84)
●
Check the connections and settings.
(p. 84 - 88)
●
Check the network equipment and network environment.
●
The router may not be set to issue IP address automatically. If the network
administrator prefers to allocate an IP address, set an IP address manually.
(p. 86)
●
The router may be using MAC address filtering (security setting).
Confirm the MAC Address of this TV (p. 44) and set the router to use it.
●
If the problem persists, consult your Internet Service Provider or
telecommunications company.
Cannot select the file
during DLNA operations
●
Is media server of the connected equipment prepared?
(p. 83)
●
Check applicable data format.
(p. 104, 105)
Cannot operate
VIERA Connect
●
Check the connections and settings.
(p. 84 - 88)
●
The server or connected line may be busy now.
Other
The TV does not switch on
●
Press and hold the Standby On / Off switch on the remote control for about
1 second if Power LED is red.
●
Check the mains lead is plugged into the TV and the socket outlet.
●
The fuse in the mains plug may have blown. Replace it with one of an identical
rating.
(p. 4)
The TV goes into Standby
mode
●
Auto power standby function is activated.
(p. 12)
●
The TV enters Standby mode about 30 minutes after analogue broadcasting
ends.
The remote control does
not work or is intermittent
●
Are the batteries installed correctly?
(p. 8)
●
Has the TV been switched on?
●
The batteries may be running low. Replace them.
●
Point the remote control directly at the TV’s remote control signal receiver
(within about 7 m and a 30 degree angle of the signal receiver).
●
Situate the TV away from sunshine or other sources of bright light not to shine
on the TV’s remote control signal receiver.
The LCD panel moves
slightly when it is pushed
with a finger
Clattered sound might be
heard
●
There is some flexibility around the panel to prevent damage to the panel.
●
The panel might move slightly when it is pushed with a finger, and clattered
sound might be heard. This is not a malfunction.
Overcurrent error
message appears
●
The connected USB device might cause this error. Remove the device and turn
the TV off with Mains power On / Off switch, then turn it on again.
●
Check foreign objects are not inside the USB port.
An error message appears
●
Follow the message’s instructions.
●
If the problem persists, contact your local Panasonic dealer or the authorised
service centre.
On-screen messages
Message
Meaning / Action
All tuning data will be erased
●
[Shipping Condition] will erase all tuning data.
(p. 63)
Are you sure ?
●
Confirm correct operation.
Are you sure you want to
delete this timer ?
Press OK to delete timer.
Press RETURN to return.
●
Confirm correct operation.
Bad signal
●
The signal is weak. Check the aerial / dish is plugged in properly. It may be
necessary to have an aerial / dish installer check the signal and aerial / dish
alignment.
●
Reset channels.
(p. 52, 53)
Child Lock is active!
Press OK to enter PIN.
●
The selected channel is locked in Child Lock (p. 62). You must enter the PIN
number before the channel will be displayed.
External Recording Due to
Start
●
This message will appear 2 minutes before timer programming event for
external recording due to start.
