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Troubleshooting (Advanced)
Access point is not detected
z
Shorten the distance between the computer and the access point, and try the detection again.
z
Confirm the following settings:
• [Wireless LAN] in the [Advanced] menu of the Setup Utility
Confirm that [Wireless LAN] is set to [Enabled]. (
• Wireless LAN power supply
Slide the wireless switch to the right (ON).
z
This computer uses channels 1 through 11
when using IEEE802.11b/g. Check the chan-
nel being used by the access point.
z
If there are more than one wireless function equipped, right-click the Wireless Switch Utility
icon (
) and confirm that [Wireless LAN ON] has been checked.
*3
In the case of wireless communications, the frequency band being used can be divided into
segments, so that different communications can be conducted on each band segment. A “Channel” refers to the individual frequency
bandwidth divisions.
Cannot communicate with the access point
z
Using the following procedure, confirm whether the computer’s protocol settings are correct (only when using TCP/IP).
A
Click
or on the notification area, and click [Open Network and Sharing Center].
B
Click [Manage network connections].
C
Right-click [Wireless Network Connection] and click [Properties].
z
A standard user needs to enter an administrator password.
D
Click [Internet Protocol Version 4 (TCP/IPv4)] and click [Properties].
E
Confirm the protocol settings such as IP address, and do the settings properly again.
A
When
is displayed on the notification area:
Right-click
, and click [Open Network Connections].
When
is not displayed on the notification area:
Click [start] - [Control Panel] - [Network and Internet Connections] - [Network Connections].
Problems with Wireless LAN (only for models with wireless LAN)
WIRELESS
Windows 7
Windows XP
