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Troubleshooting (Advanced)

Replacing sensor.

z

If you need to replace a non-functioning fingerprint reader, follow this procedure.
Enrollment to the hard disk:
If enrollment to hard disk is used, “Protector Suite” has not stored any data on
the device and therefore has no problem to continue after you replaced the
sensor. However, in case you use the Power-on security (Preboot
Authentication), you may need to use the [Manage Fingerprints] wizard to
update the related data.
Enrollment to the device:
If the fingerprint has been enrolled to the device, a new passport will be
required. Follow the procedure in the section “Starting Over” (

Protector Suite reinstallation.

z

Uninstall Protector Suite (

) before reinstalling it. After uninstallation,

reinstall Protector Suite (

).

z

During Protector Suite uninstallation, you can select whether to delete the
Protector Suite Data - including passports.

z

To use password data or “Password Bank” data after reinstalling Protector
Suite, select [Leave Protector Suite *.* data for later use]. After the new
installation, you will be able to use your data again.

z

If you select [Remove all Protector Suite *.* data], you need to enroll fingerprint
data again after reinstalling Protector Suite.
In case of changing the Enrollment mode, reinstalling Protector Suite is
necessary.

Lost [File Safe] backup password.

z

It is necessary to change the backup password for [File Safe], refer to the
Protector Suite Help menu.
• Click

(Start)

- [All Programs] - [Protector Suite] - [Control Center] - [Help]

- [Help].

Accessing [File Safe] after Protector
Suite uninstallation.

z

[File Safe] data can be accessed only using Protector Suite. If you accidentally
uninstalled Protector Suite, you have to reinstall it. If passport data was not
removed during uninstallation, everything will work automatically including [File
Safe]. If the passport data was removed during uninstallation the [File Safe] will
recognize that the installation was changed and will offer to use the backup
password, instead.

Accessing [File Safe] after computer
crash.

z

If you have an exported passport, import it now so you can access [File Safe]
directly using fingerprints. Otherwise you can access [File Safe] using the [File
Safe] backup password: [File Safe] will recognize that the installation was
changed and will offer to use the backup password, instead.

Fingerprint Reader (only for model with Fingerprint Reader)

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Содержание Toughbook CF-52EKMBGAM

Страница 1: ... Reference Manual be printed Descriptions For common procedures and screens for Windows 7 and Windows XP this Reference Manual uses the procedures and screens of Windows 7 Some menus may differ for Windows XP Windows XP does not require clicking operation to of the notification area ...

Страница 2: ...rded in PC Cards and SD Memory Cards may be interrupted during playback If this happens copy them to the hard disk drive and play back z Depending on the processing status on Windows sound may be interrupted at Windows startup You can mute the sound at startup A Right click the desktop and click Personalize Sounds B Remove the check mark from Play Windows Startup sound and click OK When high frequ...

Страница 3: ...click Change advanced power settings D In Advanced settings double click USB settings E Double click the displayed USB selective suspend setting F Change settings of On battery and Plugged in to Enabled G Click OK and exit the Advanced settings screen ...

Страница 4: ...on Fn F1 Fn F2 LCD brightness Fn F1 down Fn F2 up Fn F3 Display mode switching Î page 45 When an external display a projector etc is connected you can change the dis play mode A Press Fn F3 B Click the display mode Computer only Duplicate Extend Projector only The change you made may not be effective until Enter is pressed You can also change the display mode by pressing P Internal LCD Simultaneou...

Страница 5: ...down Fn F6 up NOTE z When fine tuning the sound volume press and hold Fn and press F5 or F6 intermittently z This does not work on beeps or speakers connected to the USB port Fn F7 Activate sleep 2 Î page 9 Fn F9 Remaining battery charge When the battery pack is inserted in the computer Î page 15 Fn F10 Activate hibernation Î page 9 Key Function Pop up icon ...

Страница 6: ... Press Fn once Locked B Press another key Lock released z When using successive Fn key combinations A Press Fn twice Locked B Press another key Fn key remains locked until you press Fn again Notification Make sounds when Fn key is pressed 4 Show status on screen Displays the Fn key status when on the notification area is clicked Fn is locked Fn is not locked Disable popup The pop up icon will not ...

Страница 7: ... change unexpectedly when you change the setting for sleep Confirm that the time to enter hibernation is 1 080 minutes default setting or longer below Hibernation 1 After the step 2 of Sleep setting above click Change advanced power settings 2 Double click Sleep and double click Hibernate after 3 Click the item and select the setting 4 Click OK 1 Click start Control Panel Performance and Maintenan...

Страница 8: ...en playing recording audio files or displaying motion video such as MPEG files When playing a DVD Video When writing to a disc When using communication software or network functions When using peripheral devices If peripheral devices fail to work normally restart the computer When an external mouse is connected to the serial port z The password you set in the Setup Utility is not requested at resu...

Страница 9: ...se or open the display Insert and remove the SD Memory Card Wait until the power indicator blinks green sleep 3 or goes off hibernation z It may take 1 or 2 minutes to enter sleep 3 or hibernation Do not touch any key though the screen becomes dark z At the beep 4 immediately release the power switch After releasing the switch do not operate it until the power indi cator blinks or goes off If you ...

Страница 10: ...til resuming is complete After the display is resumed wait approximately 30 seconds normally or 60 seconds when the computer is on a network Touch the keyboard except for password input touch pad or power switch Use an external mouse or other peripheral devices Connect or disconnect the AC adaptor Close or open the display Shut down or restart Windows Enter sleep 3 or hibernation Wait approximatel...

Страница 11: ...press Enter 5 Enter your password again in Confirm New Password and press Enter 6 Press F10 and then select Yes and press Enter CAUTION z Do not forget your password If you forget your Supervisor Password you will not be able to use your computer Con tact Panasonic Technical Support z When running the Setup Utility do not leave and go away from your computer even for a short time since other peopl...

Страница 12: ...tion of the data 1 Select Enabled in Hard Disk Lock in the Security menu of the Setup Utility Î page 85 CAUTION z For the data being read written on the original computer the Setup Utility settings must be the same as when the hard disk was removed z You cannot use the hard disk lock function without setting the Supervisor Password Set the Supervisor Password beforehand Î page 11 z When you have y...

Страница 13: ...ead written and from being used to start the computer You can protect your data from unauthorized access or accidental overwriting 1 Select Disabled in Optical Drive in the Advanced menu of the Setup Utility Î page 82 NOTE z This does not work for USB CD DVD drive Disabling CD DVD Drive ...

Страница 14: ...s in progress Green The battery is fully charged Blinking green In high temperature mode the battery pack is discharging the power to 80 1 of normal tem perature mode Î page 16 Do not remove the battery pack in this status Red The remaining battery is approximately 9 or less Blinking red The battery pack or the charging circuit is not operating properly Blinking orange The battery cannot be charge...

Страница 15: ...ses as below To correct the display perform the Battery Recalibration Î page 18 The battery indicator remains red The indicator lights orange and the display shows 99 for a long time Low battery warning appears soon after a short time of use This can occur when the computer is in sleep 2 for a long time without power supply from the AC adaptor z The battery display may not be the same as that of n...

Страница 16: ...equivalent to an 80 charge level for normal temperature mode z After switching from Normal Temperature to High Temperature or vice versa the remaining battery capacity will not be displayed correctly until the battery pack is completely discharged or fully charged z In the Auto mode Once the computer has automatically switched from the normal temperature mode to the high temperature mode the compu...

Страница 17: ...ff z If you have a fully charged spare battery turn off the computer replace the battery and turn the computer on again z Connect the AC adaptor and charge the battery z If you have a fully charged spare battery turn off the computer replace the battery and turn the computer on again When the computer enters hibernation with the battery down and you resume the operation without charging the batter...

Страница 18: ...ery recalibration starts After the battery pack is fully charged discharging starts When the discharging is completed the power goes off automatically After the battery recalibration is finished normal charging starts 4 Windows XP start NOTE z The temperature range should be 10 C to 30 C 50 F to 86 F z The battery recalibration may take a long time due to the large battery capacity This is not a m...

Страница 19: ...st time Charging starts automatically when the AC adaptor is connected to the computer z Use only the specified battery pack with your computer z In sleep 5 do not remove replace the battery pack Otherwise your data will be lost and the computer may be damaged 1 Turn off the computer z Do not use the sleep 5 function 2 Reverse the computer and remove the cover A Press and hold the mark part A and ...

Страница 20: ...4 Slide the cover back Push the cover until it clicks CAUTION z Make sure the latch is securely locked otherwise the battery pack may fall when you carry the computer z Do not remove the battery pack forcibly when the latch is locked Doing so may damage the battery pack 5 Windows XP standby ...

Страница 21: ...ia pocket device function A Click on the notification area and click B Select the multimedia pocket device C Confirm that the drive indicator is not lit A Click on the notification area B Click Safety remove TEAC DV W28XXX C Follow the on screen instructions D Confirm that the drive indicator is not lit z These steps are not necessary when Removing the device after turning off the computer or is n...

Страница 22: ...lot side upward and inserting the device be careful not to apply any impact to the device z When you carry the computer confirm that the release button is surely locked so that the device does not fall z Be sure to insert the device into the multimedia pocket for use NOTE z You can see that the device is recognized or not by clicking and then double clicking 2 If the device is not rec ognized or i...

Страница 23: ...When the computer is on use the eject button Î page 27 or eject through Windows z When inserting or removing a disc be careful not to touch the lens and other parts of the laser pickup z Do not leave the tray open and do not touch the lens The lens and disc can become dusty in some conditions It may cause malfunction in reading or writing z Do not apply excessive force to the tray in the open posi...

Страница 24: ...f the disc with a ballpoint pen or other writing instrument Do not attach stickers to discs Do not drop bend or place heavy objects on top of discs Do not place or store discs in locations exposed to heat direct sunlight humidity or dust If a disc is brought from a cold to a warm location condensation may form on the disc For read only discs wipe off the condensation using a soft dry lint free clo...

Страница 25: ...dge type or removable cartridge type can be used 2 Does not support DVD RW Ver 1 0 z You can read from the following discs Disc Information CD R CD RW DVD RAM 1 DVD R DVD R DL DVD RW 2 R R DL RW CD ROM CD DIGITAL AUDIO CD TEXT CD EXTRA Video CD Photo CD DVD ROM DVD Video Recordable VIDEO CD ...

Страница 26: ... Corporation HITACHI MAXELL Ltd R RW MITSUBISHI KAGAKU MEDIA CO Ltd RICOH Co Ltd High Speed RW RICOH Co Ltd R DL MITSUBISHI KAGAKU MEDIA CO Ltd DVD R for General 1X SPEED 4 7 GB 1 2X SPEED 4 7 GB 1 4X SPEED 4 7 GB 1 8X SPEED 4 7 GB 1 16X SPEED 4 7 GB DVD R DL 2 4X SPEED 8 5 GB 2 8X SPEED 8 5 GB DVD RW 1X SPEED 4 7 GB 9 4 GB 1 2X SPEED 4 7 GB 9 4 GB 2 4X SPEED 4 7 GB 9 4 GB 2 6X SPEED 4 7 GB 9 4 GB...

Страница 27: ...es including the initial setting Be extremely careful because you cannot change the region code anymore after the fifth change even if you reinstalled the operating system z Any problem resulting from illegal changing or altering of the region code is the user s responsibility NOTE z Confirm Region appears when the DVD Video has only 1 region code and the drive is set for another region code Confi...

Страница 28: ...ot accessed for 30 seconds the drive motor will automatically be shut down to reduce the power con sumption When the CD DVD drive is accessed again the drive motor is turned on In this case reading of the disc data will take approximately 30 seconds You can change the drive letters for the CD DVD drive NOTE z Change the drive letters before installing applications A Click Start Control Panel Syste...

Страница 29: ...ess the online manual After starting WinDVD perform either of the following procedures z Click on the WinDVD control panel z Right click on the WinDVD screen and click Help Running WinDVD SUPPORT INFORMATION If WinDVD does not operate properly we recommend carefully reading the online help file first for problems with the oper ating environment or operations If you still cannot troubleshoot the pr...

Страница 30: ...ther of the following procedures Uninstall the player software with the following procedures Refer to the instruction manual for the name of player software Click Start Control Panel Uninstall a program Click start Control Panel Add or Remove Programs Set WinDVD as the playback software if you can select the option in the player software settings 2 Windows XP standby 3 Windows 7 only z Playback ma...

Страница 31: ...te to the disc using Roxio Creator LJB For rewritable discs i e CD RW etc writing is possible using Roxio Creator LJB if all the disc contents are deleted z If you set an unused disc in the CD DVD drive Automatic playback screen may appear and then Windows for mat screen may be displayed Do not format the disc when you use Roxio Creator LJB When you write to the disc using Roxio Creator LJB start ...

Страница 32: ...M discs in FAT32 format cannot be used on Windows 95 other than OSR2 Windows NT UDF1 02 This format is supported by Windows 98 Me 2000 XP Vista 7 and compatible with the Video mode of DVD ROM DVD R DVD RW R RW UDF1 50 Standard format for DVD RAM Data with large file sizes video or audio data can be written at high speed We recommend this format when using DVD RAM for storing data UDF2 00 2 01 This...

Страница 33: ...rmat the disc Writing to DVD RAM z Logical formatting must be executed to write a file to a DVD RAM It is possible to write a file to a logically formatted DVD RAM in the same way as writing a file to a floppy disk or hard disk If you write using Roxio Creator LJB because the format is different it will no longer be possible to write using applications other than Roxio Creator LJB To enable writin...

Страница 34: ...e volume label When the volume label is not input it will be set automatically UDF year month day Quick format Inspect all sectors on the disc and execute replacement processing of bad sectors Normally it is not necessary to select this CAUTION z If you have written using Roxio Creator LJB you cannot write using other software since the format becomes different To make this possible you need to pe...

Страница 35: ...on A While connected to the Internet start up Roxio Creator LJB B Click Help Register Now and follow the on screen instructions z If Roxio Creator LJB does not operate properly we recommend carefully reading the online help file first for problems with the operating environment or operations If you still cannot troubleshoot the problem contact Sonic Solutions URL English U S http www roxio jp enu ...

Страница 36: ...ice for the media containing the card driver e g CD ROM Equipment connected to the multimedia pocket cannot be recognized if connected after the card driver installation screen appears To insert the card 1 Open the cover C and insert the ExpressCard D or the PC Card E with the label side up until it securely fits in to the slot z For further information refer to the instruction manual of the card ...

Страница 37: ...repeating insertion and removal some types of card will not be recognized In this case restart the computer z If the computer freezes after resuming from sleep 1 or hibernation remove and reinsert the card If the problem per sists restart the computer z When a card is inserted power consumption increases Remove the card when it is not in use especially when oper ating by battery power z To connect...

Страница 38: ...nsert the SD Memory Card until Windows has completed loading z Do not remove the card or turn off the computer in the following cases otherwise the data may be corrupted While the computer is in sleep 1 or hibernation While the SD Memory Card indicator is on While data is being read from or written to the card Immediately after the writing operation The computer may still continue the access to th...

Страница 39: ...m the SD Memory Card indicator B is off 1 Disable the card function A Click on the notification area and click B Select the card A Double click on the notification area and select the card then click Stop B Follow the on screen instructions z These steps are not necessary when removing the card after turning off the computer 2 Remove the card A Press the card so it comes out of the slot B Draw it ...

Страница 40: ...ry hot location for a long time Remove the card immediately after inserting it To insert the card 1 Insert the Smart Card with the contact part A in front z Insert the card until it surely fits in the slot To remove the card 1 Press the eject button B The Smart Card pops out CAUTION z Use the eject button to remove the card otherwise the reading contact may be damaged Inserting Removing the Smart ...

Страница 41: ...c electricity from the human body When inserting and removing RAM modules do not touch the terminals or internal components and do not allow foreign particles to enter the slots Doing so may cause damage fire or electric shock This computer has 2 RAM module slots At purchase the RAM module is in SLOT 1 When using an extra RAM module insert it in SLOT 2 1 Turn off the computer Do not use sleep 1 or...

Страница 42: ...d battery pack CAUTION z Set the cover correctly and tighten the screw firmly NOTE z If it is hard to insert or to press down the RAM module do not try forcibly but check the module s direction z Use the appropriate screw driver so as not to strip the thread of screw z If the RAM module is recognized correctly the total size of the main unit memory and RAM module memory is dis played on the Inform...

Страница 43: ...efer to the instruction manual of the port replicator NOTE z Use only the specified port replicator CF VEB522 z Hot or warm docking undocking is not possible with the port replicator z To boot the computer from a USB floppy disk drive or a USB CD DVD drive be sure to connect the USB drive to the USB port on the computer not to the USB port on the port replicator z If you use an external display co...

Страница 44: ...l display only set the suitable number of colors resolution or refresh rate separately from when you use the internal LCD only or when you use the simultaneous display Depending on the settings some external displays may be distorted or may not display the mouse cursor correctly In this case set the settings to lower value z When you use the simultaneous display DVD Video MPEG files and other moti...

Страница 45: ...restart the computer Disconnecting an external display for which you have set high resolution or high refresh rate Connecting disconnecting an external display during computer operations 1 Windows XP standby 2 Windows 7 only 1 Press P or Fn F3 2 Click the display mode 1 Press Fn F3 Each time you press the key combination Internal LCD Simultaneous display External display NOTE z Until Windows start...

Страница 46: ... click Graphics Properties Intel Graphics and Media Control Panel screen appears 2 Click Multiple Displays 3 Select Extended Desktop in Operating Mode 4 Make the settings for Primary Display and Second Display 5 Click Apply 6 Click OK CF 52P Q R series 1 Click start Control Panel Appearance and Themes Display Settings 2 Click display 2 and add a check mark for Extend my Windows desktop onto this m...

Страница 47: ...ternal display will be set to primary device or Built in Display Monitor the internal LCD will be set to primary device z To switch to the Extended Desktop be sure to use the Intel Graphics and Media Control Panel screen If you use other methods e g display setting etc the screen may not be displayed correctly z The pop up icon displayed by Fn key combination appears only on the primary device z Y...

Страница 48: ...48 External Display 1 Click start Control Panel Appearance and Themes Display Settings 2 Change to preferred settings 3 Select OK ...

Страница 49: ...1 Disable the USB device A Click on the notification area and click B Select the USB device A Double click on the notification area B Select the USB device then click Stop C Follow the on screen instructions z These steps are not necessary when Removing the device after turning off the computer or is not displayed The device does not appear in the list in step B 2 Remove the USB device CAUTION Onl...

Страница 50: ...e the USB device and restart the computer z When the USB device is removed and then inserted while the computer is on or may appear in the Device Man ager and the device may not be correctly recognized In this case remove and connect the device again or restart the computer z When a USB device is connected power consumption increases Remove the USB device when it is not in use espe cially when ope...

Страница 51: ...on the computer and the IEEE 1394 device 2 Open the cover and connect the IEEE 1394 device to the IEEE 1394 interface connector A For further information refer to the instruction manual of the IEEE 1394 device NOTE You may need to install the driver for the IEEE 1394 device Follow the on screen instructions or refer to the instruction manual of the IEEE 1394 device To remove IEEE 1394 device CAUTI...

Страница 52: ...rst joint of your index finger on the sensor as illustrated to the right B Slide your finger toward yourself while keeping it in contact with the fingerprint sensor C Slide your finger down until the sensor is visible z When the fingerprint sensor does not enroll or authenticate your fingerprint properly You slid your finger too fast or too slow Your finger was soiled or it has a scar on the surfa...

Страница 53: ...er and log on Windows We recommend you use the Fingerprint Reader in combination with the TPM Trusted Platform Module to increase the secu rity level of your computer To access the online manual This manual describes Step 2 3 and the initial part of Step 4 For further steps refer to the Protector Suite Help menu z Click Start 1 All Programs Protector Suite Control Center Help Help 1 Windows XP sta...

Страница 54: ... negative interaction with any third party software and will not accept any responsibility for such an interaction 1 TPM Installation Refer to the Installation Manual of Trusted Platform Module TPM z Click Start input c util drivers tpm readme pdf in Search programs and files and press Enter Click start Run and input c util drivers tpm readme pdf and click OK 2 Fingerprint Utility Installation Per...

Страница 55: ...ed by each user A Double click the Fingerprint software Icon B Carefully read the License Agreement and then click Accept C Select an enrollment mode and click Apply z Enrollment mode You can make the configuration for the enrollment only once during this initialization phase Enrollment to the biometric device All enrolled fingerprints are stored directly in the fingerprint sensor The user data wi...

Страница 56: ...r on security status Change D Click Edit and Add the check mark to Enable power on security and then click Apply E Click Identity Power on Password F When the Power on Security screen appears click Manage Passwords G Select Power On in Password Types and click Set password H Enter the Power On password and click OK I Click Close J Add a check mark for Power On in Password Types K Enter the Power O...

Страница 57: ...l not be displayed on the screen You can use up to 32 alphanumeric characters including spaces The case upper lower is ignored Use only the upper horizontal row of numeric keys to input your password You cannot use Shift and Ctrl to input a password F Enter your password again in Confirm New Password and press Enter 2 Set the High Security Level A Select Fingerprint Security and press Enter B Sele...

Страница 58: ...ata Default name UserAccount vtp You need this file when you replace the embedded fingerprint chip or the hard disk drive or when reinstalling Windows This file contains the fingerprints encryption keys and logon authentication data NOTE z How to Backup Select Identity in Account Operation to save the user data Click Start 3 All Programs Protector Suite Control Center Identity Account Operation Fo...

Страница 59: ...y may decline under the conditions below Wipe off stains or moisture on the sensor surface with a soft cloth The surface of the fingerprint sensor is soiled with dust skin oil or sweat The surface of the fingerprint sensor is wet as a result of moisture or condensation z Static electricity may also cause the sensor to malfunction To make your finger static free touch a metal surface before placing...

Страница 60: ...k Start 6 All Programs Protector Suite Control Center B Click Identity Account Operation C Click Delete user data At the confirmation message click Yes D Enter Windows log on password then click Submit Confirm that there is no item in Password Types 3 Uninstall Protector Suite Performed by the Computer Administrator A Log on to Windows as an Administrator B Close all programs C Click Start 6 Contr...

Страница 61: ...og and you will be prompted for a password If you do not use backup password enter your Windows log on password Otherwise enter your backup password CAUTION z We recommend you set the backup password If biometrics authorization does not work there is no way to backup your data C Deleting the passport Use the Delete your data wizard Please note that all your stored secret data passwords File Safe e...

Страница 62: ...C Hold the cable so that the shape of the connector D matches the port and insert fully until it clicks 2 Click Start Control Panel Connect to the Inter net Dial up Click start Control Panel Printers and Other Hardware Phone and Modem Options 3 Change the settings as necessary NOTE Do not enter sleep 1 or hibernation during communications To remove the cable press and hold the lever and pull out 1...

Страница 63: ... is displayed in Device name If not click Select fax device and select the correct modem 3 Add a check mark for Allow the device to receive fax calls and click OK 4 Click Start Computer System properties Device Manager z A standard user needs to enter an administrator password 5 Double click Modems and then double click the internal modem 6 Click Power Management and add a check mark for Allow thi...

Страница 64: ...unication time for the sleep 2 setting NOTE z This function does not work when the computer is off or in hibernation z Connect the AC adaptor z The screen remains dark after the computer resumes from sleep 2 The previous screen display will be restored when you touch the keyboard or touch pad z The computer cannot resume if the telephone is not connected to the internal modem e g you cannot use a ...

Страница 65: ...1 hibernation or powered off Be sure to use the AC adaptor z Even when a password is set in the Setup Utility and Password On Boot is set to Enabled entering the password is unnecessary for turning on or resuming the computer z The Power On by LAN function is off under the following conditions When you turn the computer off by pressing the power switch for 4 seconds or longer e g after a hung up W...

Страница 66: ... Advanced 7 Click Enable PME in Property and select Enabled in Value and then click OK NOTE z The computer may accidentally turn on if the linkage status is changed To prevent the accidental startup make the setting by the following steps A Click Start Computer System properties Device Manager z A standard user needs to enter an administrator password Click start Control Panel Performance and Main...

Страница 67: ...the computer to turn off this device to save power and Allow this device to wake the computer 3 and click OK z We recommend you to make the above 2 settings ON OFF simultaneously NOTE z The computer may start up if accessed by another computer on the network The following procedure can be used to prevent startup due to unintentional access by a computer A Click Start Computer System properties Dev...

Страница 68: ...ireless devices when it is set to ON NOTE If you uninstall the Wireless Switch Utility set the wireless switch to ON beforehand Do not turn on off the switch repeatedly at too short intervals Do not restart log off or enter sleep 1 or hibernation immediately after turning on off the switch Do not turn on off the switch while Windows is starting up To use wireless communication set the wireless dev...

Страница 69: ...o change the function of the wireless switch In the default setting the wireless switch enables devices that you select turning the wireless switch off last time You can change this function Selects the device for which to turn the device status on each time with the dialog box Display a dialog each time you set the wireless switch to ON so you can choose which wireless device to enable Turns on t...

Страница 70: ...on NOTE z The Wireless Switch Utility should also be installed so that the Wireless Connection Disable Utility works The Wire less Switch Utility has already been installed at the factory z To use the utility set Wireless Switch to Enabled in the Advanced menu of the Setup Utility Î page 82 z The utility does not automatically disable the Bluetooth connection Status indication After installation t...

Страница 71: ...tility icon opens a menu as follows Clicking the menu item causes the following utility action Monitoring LAN Cable ON Enables the Wireless Connection Disable Utility to monitor the LAN port and disable wireless connection when a LAN cable is connected Monitoring LAN Cable OFF Disables the Wireless Connection Disable Utility and enables wireless connection regardless of whether a LAN cable is con ...

Страница 72: ...oven is used near by z To use wireless LAN set Wireless LAN to Enabled default in the Advanced menu of the Setup Utility Î page 82 z It may take some time to turn off wireless LAN after switching the wireless switch to off Before using a wireless LAN turn the wireless LAN communication on Turning on off the wireless LAN communication 1 Slide the wireless switch to turn ON OFF wireless LAN Î page 6...

Страница 73: ... to connect to the wireless LAN access point When the icon on the notification area is changed to the wireless LAN setting is complete 5 Click Close NOTE z The settings depend on the network environment For further information ask the system administrator or the person in charge of the network z If you use the stealth type wireless LAN access point which restricts automatic detection of the wirele...

Страница 74: ... 4 Enter the profile name and WiFi Network Name SSID and make other necessary changes then click Next 5 Make necessary settings and click OK 6 Select the profile you set and click Connect 7 Click Close NOTE z You need to set the profile for each user z The settings depend on the network environment For further information ask the system administrator or the person in charge of the network z For fu...

Страница 75: ...r needs to enter an administrator password Click start Control Panel Performance and Maintenance System Hardware Device Manager B Double click Network adapters and double click Centrino R Advanced N 6200 AGN C Click Advanced and then select Wireless Mode in Property D Select the settings in Value E Click OK If you enable or disable 802 11a using the pop up menu of Wireless Switch Utility the setti...

Страница 76: ...e Manager the display will be changed accordingly z You can check the wireless LAN communication status in Intel PROSet Wireless Software Perform the following procedure Click Start All Programs Intel PROSet Wireless WiFi Advanced Statistics z Perform either of the following procedures to check the status in Intel PROSet Wireless Software Double click or on the notification area Click start All Pr...

Страница 77: ...ed near by z It may take some time to turn off Bluetooth after switching the wireless switch to off z When you uninstall the Bluetooth Driver turn Bluetooth off Before using a Bluetooth turn the Bluetooth communication on Turning on off the Bluetooth communication 1 Slide the wireless switch to turn ON OFF Bluetooth Î page 68 1 Click on the notification area and place the cursor over the Wireless ...

Страница 78: ...ot use sleep 1 or hibernation 2 Remove the battery pack Î page 19 3 Insert Remove the hard disk drive z To remove Slide and hold the latch A and slide the cover B carefully The hard disk drive is attached behind the cover z To insert Insert the hard disk drive until it clicks 4 Insert the battery pack Î page 20 1 Windows XP standby CAUTION z Confirm that the latch is surely locked so that the hard...

Страница 79: ...ity When you start the Setup Utility with User Password z Note the following In the Advanced and Boot menus you cannot make the settings of all items In the Security menu you can change only the User Password when User Password Protection is set to No Protection You cannot delete the User Password In the Exit menu you cannot make the setting of Load Default Values and Boot Override F9 Setup Defaul...

Страница 80: ...ory capacity is more than 4GB Available Memory is 8GB 3 25GB for 32bit OS Information Menu Language English Japanese Model No Computer information cannot be changed Serial No Processor Type Computer information cannot be changed Processor Speed Memory Size Available Memory 1 Hard Disk BIOS Computer information cannot be changed Embedded Controller Intel R ME Firmware Accumulative Operating Time Ac...

Страница 81: ...Lock LED is on When Fn Key is selected the 10 key area works as a number pad when the Fn key is held NumLock Fn Key Display The display during the Windows start up process When an external display is not connected the information appears on the internal LCD even though the External Monitor is selected CF 52M N series only External Monitor Internal LCD Simultaneous CF 52P Q R series only External M...

Страница 82: ...ecution Technology Only for model that supports Intel R AMT Disabled Enabled HDD Controller Setting Do not change this setting Compatible AHCI Optical Drive Disabled Enabled Serial Port Disabled Enabled LAN Disabled Enabled Power On by LAN Can be changed only when LAN is set to Enabled To use Power On by LAN make additional settings in Device Manager Î page 66 Deny Allow Wireless Switch Disabled E...

Страница 83: ... Modem Disabled Enabled ExpressCard Slot Only for model with ExpressCard Slot Disabled Enabled PC Card Slot Disabled Enabled SD Slot Disabled Enabled IEEE1394 Port Disabled Enabled Smart Card Only for model with Smart Card Disabled Enabled USB Port Disabled Enabled Legacy USB Support Disabled Enabled ...

Страница 84: ...ed position by switching the positions with the original boot device that existed before at the position When you select Disabled in the following menu the disabled Boot Option is ignored and the boot device in the next Boot Option operates 2 The operation is confirmed by Panasonic USB floppy disk drive optional CF VFDU03U Boot Menu Fast Boot Mode Disabled Enabled Boot Option 1 USB Floppy Disk 2 B...

Страница 85: ...y Set Supervisor Password Enter the sub menu Hard Disk Lock Can be changed only when Set Supervisor Password is set Disabled Enabled User Password Protection No Protection Protected Set User Password Enter the sub menu XEmbedded Security TPM Only for model that supports TPM For information on TPM refer to the Installation Manual of Trusted Platform Module TPM Click Start input c util drivers tpm r...

Страница 86: ...t the system without saving the changes Save Current Values To save the changes for all Setup options Load Previous Values To load previous values for all Setup options Load Default Values To return the settings to the default values Device Information To select a boot device which operates only in the next booting XDiagnostic Utility Execute Diagnostic Utility ...

Страница 87: ... to display pop ups scroll the screen or use other functions to display the hidden items z The Icon Enlarger setting affects the website characters displayed by Internet Explorer and the e mail characters in Outlook Express Some characters of website and e mail may not be enlarged Preparation Close all of the applications before using Icon Enlarger 1 Click start All Programs Panasonic Icon Enlarge...

Страница 88: ... the magnified part z To hide the loupe window click the Hide button B Alternatively you can click any part out of the loupe window or press and hold Alt and right click z To change the loupe window size drag the bottom right corner C The size range you can enlarge shrink depends on the screen s resolution NOTE z The magnified text or image in the loupe window is fixed at the moment that the part ...

Страница 89: ...iple keys can be combined for example Ctrl Alt C Click either Right click or Left click to use in combination with the key s selected in step B above z When using the keyboard A Click Keyboard B Click the text box and then press the key used for the shortcut e g Alt Z Ctrl Alt Z etc Window shape Select the shape of the loupe window Autorun You can turn on off autorun of the Loupe Utility and the e...

Страница 90: ...s LAN 2 z Wireless WAN 3 z Bluetooth 4 z USB z IEEE 1394 z PC Card check PC Card Controller z SD check SD Card Controller z Express Card z Smart Card 5 z Serial Port z Keyboard z Touch Pad 1 When the PC Diagnostics Utility is running a loud beep will sound so do not use headphones as this time The beep will not sound if mute is using Windows 2 Only for model with wireless LAN 3 Only for model with...

Страница 91: ...e diagnostic check do not remove the AC adaptor or attach any peripheral devices 2 Turn on or restart the computer and press F2 or Del while Panasonic boot screen is dis played The Setup Utility starts up z If the password is requested enter the Supervisor Password z If you are using the computer after changing the settings from the status at the time of purchase we recommend that you make a note ...

Страница 92: ... Not running diagnostic check Alternating blue and yellow Currently running diagnostic check The interval of the alternating colors differs depending on the type of diagnostic check currently running During memory diagnostic check the display may freeze for a long period of time Wait until the process is complete Green No problems discovered Red Problems discovered NOTE z Using the following proce...

Страница 93: ...is If the computer still does not operate properly reinstall the software OPERATING INSTRUCTIONS Reinstalling Software NOTE z If you run a memory diagnostic check after installing a new RAM module sold separately and the message Check Result TEST FAILED is displayed Remove the additional RAM module and run the diagnostic check again If the message Check Result TEST FAILED is still displayed you ca...

Страница 94: ...n System Recovery Options NOTE z This function does not work when you turn on the computer for the first time or just after you reinstall Windows Start and shut down Windows 7 and then you can use the function z Connect the AC adaptor and do not remove it until restoration is complete z If Windows does not start up run System Recovery Options and then click System Image Recovery Î page 95 1 Click ...

Страница 95: ...asonic boot screen disappears press and hold F8 z If Enter Password is displayed during the following procedure input the Supervisor Password or the User Password B Release your finger when Advanced Boot Options is displayed C Press Ï Ð to select Repair Your Computer and press Enter System Recovery Options appears D Click Next Do not specify keyboard layouts other than the one already selected E S...

Страница 96: ...tarts up If the password is requested enter the Supervisor Password F Set the Product Recovery DVD ROM Windows 7 into the CD DVD drive G Select the Exit menu then select TEAC DV W28XXX in Boot Override H Press Enter The computer will restart I Click Run System Recovery Options and click Next J Click Next Do not specify keyboard layouts other than the one already selected K Follow the on screen ins...

Страница 97: ...e z Connect the AC adaptor and do not remove it until hard disk data erase is complete 1 Turn off the computer and insert the CD DVD drive into the multimedia pocket Î page 21 2 Turn on the computer and press F2 or Del while Panasonic boot screen is displayed The Setup Utility starts up z If the password is requested enter the Supervisor Password 3 Press F9 At the confirmation message select Yes a...

Страница 98: ... 14 After erasing is completed remove the Product Recovery DVD ROM and click OK 9 Press 2 to execute 2 Erase HDD z To cancel this operation press 0 10 At the confirmation message press Y 11 When Start menu is displayed press Enter The approximate time required for erasing data will be displayed 12 Press Space At the confirmation message press Enter The hard disk erase process starts When the opera...

Страница 99: ...and Maintenance Power Options Power Schemes 1 Windows XP standby Computrace software tracks your stolen computer z Computrace software is not included in this computer z Refer to the following URL for Computrace software for installation and available service regions Note that this service is only available in certain regions http www absolute com NOTE z Consult Absolute Software Corp before dispo...

Страница 100: ...ngs to the default values and then change the settings as necessary z If the problem persists the internal clock battery may need to be replaced Con tact Panasonic Technical Support System CMOS Checksum Error Invalid Year System date restored to 01 01 2010 The date and time settings are not correct z Start the Setup Utility and set the correct date and time z If the problem persists the internal c...

Страница 101: ...ditional plans When more than one Copy of Panasonic Power Management is displayed click Change plan settings in the power plan to be deleted and click Delete this plan to delete The Panasonic boot screen is not displayed on the external display z As soon as the computer starts up press F2 or Del several times and start the Setup Utility Sleep 1 and Hibernation Cannot enter sleep 1 or hibernation z...

Страница 102: ...s sound function When it is not active the volume does not change even if is displayed When logging on e g resuming the computer audio is distorted z Perform the following steps to change the audio settings to prevent audio output A Right click the desktop and click Personalize Sounds B Remove the check mark from Play Windows Startup sound There was an error updating the reg istry appears when Sou...

Страница 103: ... the CD DVD drive The CD DVD drive vibrates exces sively or makes noise z Insert the disc correctly z Check the disc condition Î page 24 z When writing to CD R RW using Roxio Creator LJB you can minimize vibration while writing by using the writing speed at 8x or less Cannot eject a disc z Turn on the computer To remove a disc when the computer is powered off insert a pin of 1 3 mm 0 05 in diamete...

Страница 104: ...ess Make a note of the 12 digit string of alphanumeric displayed on Physical Address line of Wireless Network Connection Wired LAN s MAC address Make a note of the 12 digit string of alphanumeric displayed on Physical Address line of Local Area Connection D Input exit and press Enter Wireless Communication only for model with wireless LAN Bluetooth wireless WAN Cannot connect to a network Slide th...

Страница 105: ...m that is displayed on the notification area If is not displayed on the notification area turn on the wireless communication Î page 72 z This computer uses channels 1 through 11 4 when using IEEE802 11b g Check the channel being used by the access point Connecting Peripherals An error occurs while installing the driver z When you install a driver of card or peripheral device make sure that the dri...

Страница 106: ... Management This item may be unavailable for some types of devices z In the case that a USB device does not work remove the USB device and con nect it again or connect the USB device to another port The connected mouse does not work z Check the mouse connection z Install the driver compatible with the connected mouse If the mouse does not work even after installing the driver set Touch Pad to Disa...

Страница 107: ...ontrol Panel Performance and Maintenance System Hardware Device Manager View Resources by type The device connected to the serial port does not work z Check the connection z The device driver may not work Refer to the instruction manual of the device z Do not connect 2 mouse devices simultaneously z Set Touch Pad to Disabled in the Main menu of the Setup Utility Î page 81 z Set Serial Port to Enab...

Страница 108: ...tting C Click Performance and click OK then click Yes The computer is restarted automatically z If the problem persists click start Control Panel Performance and Maintenance Power Options Power Schemes select Always On in Power schemes and click OK The above remedy is effective for performance loss resulting from the CPU power saving function but not for other causes e g noise generated by high CP...

Страница 109: ...evice z Set PC Card Slot and ExpressCard Slot to Enabled in the Advanced menu of the Setup Utility Î page 83 z The port settings are not correct z Read the instruction manual of the card or contact the manufacturer of the card z Remove the card and insert it again Î page 36 z The driver is not compatible with the operating system SD Memory Card Cannot use an SD Memory Card z Set SD Slot to Enabled...

Страница 110: ...uthentication Treat your finger with a hand cream when it is rough skin or dry z Clean the fingerprint sensor For further information refer to Handling Maintenance Î page 59 z The fingerprint sensor may be malfunctioning when it continues to perform poorly after the steps described above have been performed Contact Panasonic Technical Support Sensor does not work z Exported passport can help you i...

Страница 111: ... case we recommend either to wait until your finger is usable again e g the injury heals or to delete the passport Use Delete user data wizard and then reenroll new fingerprints Please note that in the latter case all your stored secret data passwords File Safe encryption keys Personal Safe data will be lost To perform the delete operation it is necessary to cancel the fingerprint verification ope...

Страница 112: ...se your data again z If you select Remove all Protector Suite data you need to enroll fingerprint data again after reinstalling Protector Suite In case of changing the Enrollment mode reinstalling Protector Suite is necessary Lost File Safe backup password z It is necessary to change the backup password for File Safe refer to the Protector Suite Help menu Click Start 6 All Programs Protector Suite...

Страница 113: ... screen at startup may be hidden behind another window Use Alt Tab to check z Shut down by pressing and holding the power switch for 4 seconds or longer and turn on the computer and open the application again If Windows runs cor rectly but the application software does not start perform the procedure below Click Start Control Panel Uninstall a program and remove the failing application software th...

Страница 114: ...ck OK A standard user needs to enter an administrator password z As long as it is activated the PC Information Viewer will appear in front of all other screens z If you have not logged on with the administrator authority some of Information will be displayed as Not Found z Depending on your network environment it may take sometime to start the PC Information Viewer 1 Click Start 7 All Programs Pan...

Страница 115: ...on Viewer Screen Copy NOTE z The image is a bitmap file in 256 colors z When using the extended desktop Î page 46 a copy of the primary device screen is saved z The default key combination to copy is Ctrl Alt F7 You can change it in the following procedure A Log on to Windows as an administrator B Click Start 7 All Programs Panasonic PC Information Viewer C Right click Screen Copy and click Proper...

Страница 116: ...ademark of SD 3C LLC Adobe the Adobe logo and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Bluetooth is a trademark owned by Bluetooth SIG Inc U S A and licensed to Panasonic Corporation InterVideo WinDVD the InterVideo logo Ulead and the Corel logo are trademarks or registered trademarks of Corel Corporation ...

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