THIS WARRANTY CARD AND THE PURCHASE DOCKET (OR SIMILAR PROOF OF PURCHASE)
SHOULD BE RETAINED BY THE CUSTOMER AT ALL TIMES
Panasonic Corporation
Web Site: http://panasonic.net
VQT4L45-2
SO612HPO
En
Panasonic Warranty
Limited Warranty (ONLY FOR AUSTRALIA)
1.
The product is warranted for 12 months from the date of purchase. Subject to the conditions of this warranty Panasonic or its Authorised
Service Centre will perform necessary service on the product without charge for parts or labour, if in the opinion of Panasonic, the
product is found to be faulty within the warranty period.
2.
This warranty only applies to Panasonic products purchased in Australia and sold by Panasonic Australia or its Authorised Distributors or
Dealers and only where the products are used and serviced within Australia or it's territories. Warranty cover only applies to service carried
out by a Panasonic Authorised Service Centre and only if valid proof of purchase is presented when warranty service is requested.
3.
This warranty only applies if the product has been installed and used in accordance with the manufacturer’s recommendations (as
noted in the operating instructions) under normal use and reasonable care (in the opinion of Panasonic). The warranty covers normal
domestic use only and does not cover damage, malfunction or failure resulting from use of incorrect voltages, incorrect installation,
accident, misuse, neglect, build-up of dirt or dust, abuse, maladjustment of customer controls, mains supply problems, thunderstorm
activity, infestation by insects or vermin, tampering or repair by unauthorised persons (including unauthorised alterations), introduction
of sand, humidity or liquids, commercial use such as hotel, of
fi
ce, restaurant, or other business or rental use of the product, exposure
to abnormally corrosive conditions or any foreign object or matter having entered the product.
4.
This warranty does not cover the following items unless the fault or defect existed at the time of purchase:
(a) Cabinet Part(s) (e) DVD, Blu-ray or Recordable Discs
(b) Video or Audio Tapes (f) Video / Audio Heads from wear and tear in normal use
(c) SD cards or USB devices (g) Information stored on Hard Disk Drive, USB stick or SD card
(d) User replaceable Batteries (h) DTV reception issues caused by TV Aerial / Cabling / Wall socket(s)
etc
5.
Some products may be supplied with Ethernet connection hardware. The warranty is limited on such products and will not
cover
(a) Internet and or DLNA connection / setup related problems
(b) Access fees and or charges incurred for internet connection
(c) The use of incompatible software or software not speci
fi
cally stipulated in the product operations manual; and
(d) Any indirect or consequential costs associated with the incorrect use or misuse of the hardware, its connection to the internet or
any other device.
6.
To claim warranty service, when required, you should:
•
Telephone Panasonic’s Customer Care Centre on 132600 or visit our website referred to below and use the Service Centre
Locator for the name/address of the nearest Authorised Service Centre.
•
Send or take the product to a Panasonic Authorised Service Centre together with your proof of purchase receipt as a proof of
purchase date. Please note that freight and insurance to and / or from your nearest Authorised Service Centre must be arranged
by you.
•
Note that home or pick-up/delivery service is available for the following products in the major metropolitan areas of Australia or
the normal operating areas of the nearest Authorised Service Centres:
- Plasma/LCD televisions / displays (screen size greater than 103 cm)
7.
The warranties hereby conferred do not extend to, and exclude, any costs associated with the installation, de-installation or re-installation
of a product, including costs related to the mounting, de-mounting or remounting of any screen, (and any other ancillary activities),
delivery, handling, freighting, transportation or insurance of the product or any part thereof or replacement of and do not extend to, and
exclude, any damage or loss occurring by reason of, during, associated with, or related to such installation, de-installation, re-installation
or transit.
Panasonic Authorised Service Centres are located in major metropolitan areas and most regional centres of Australia, however, coverage
will vary dependant on product. For advice on exact Authorised Service Centre locations for your product, please telephone our Customer
Care Centre on 132600 or visit our website and use the Service Centre Locator.
In addition to your rights under this warranty, Panasonic products come with consumer guarantees that cannot be excluded under the
Australian Consumer Law. If there is a major failure with the product, you can reject the product and elect to have a refund or to have
the product replaced or if you wish you may elect to keep the goods and be compensated for the drop in value of the goods. You are
also entitled to have the product repaired or replaced if the product fails to be of acceptable quality and the failure does not amount to a
major failure.
If there is a major failure in regard to the product which cannot be remedied then you must notify us within a reasonable period by contact-
ing the Panasonic Customer Care Centre. If the failure in the product is not a major failure then Panasonic may choose to repair or replace
the product and will do so in a reasonable period of time from receiving notice from you.
If you require assistance regarding warranty conditions or any other enquiries, please visit the
Panasonic Australia
website
www.panasonic.com.au
or contact by phone on
132 600
If phoning in, please ensure you have your operating instructions available.
© Panasonic Corporation 2012
Panasonic Australia Pty. Limited
ACN 001 592 187 ABN 83 001 592 187
1 Innovation Road, Macquarie Park NSW 2113
PRO-031-F11 Issue: 4.0
01-01-2011
