RQTX0182
11
Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the
chart do not solve the problem, consult your dealer for instructions.
■
Common problems
Page
No response when remote
control buttons are
pressed.
• Check that the batteries are installed correctly.
4
Distorted sound or no
sound
• Turn the volume up.
• The speaker cords may not be connected properly. Turn the unit off, check and correct the
connections and turn the unit on.
• Check the speaker connections.
—
5
5
A “humming” sound can be
heard during play.
• An AC mains lead or fl uorescent light is near the unit. Keep other appliances and cords away from
the unit.
—
■
Discs
Incorrect display or play
will not start.
• You have not inserted the disc correctly; insert it correctly.
• Disc may be dirty. Wipe it clean.
• Replace the disc if it is scratched, warped, or non-standard.
• Condensation has formed: Wait 1 to 2 hours for it to evaporate.
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—
—
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■
Radio
A beat sound is heard.
• Turn the television off or move it away from the unit.
—
A low hum is heard during
AM broadcast.
• Separate the antenna from other cables and cords.
—
■
USB
The USB drive or its
contents cannot be read.
• The USB drive format or its contents is/are not compatible with the system, “NO PLAY” is displayed.
Unplug the USB device and insert it again.
• The USB host function of this product may not work with some USB devices.
• USB devices with storage capacity of more than 8 gigabytes may not work in some instances.
—
—
—
Slow operation of the USB
device.
• Large fi le size numerous fi les or high memory USB fl ash drive takes longer time to read.
—
■
Unit displays
“NO PLAY”
• Check the content.
• Only MP3 format fi les can be played.
—
—
“USB OVER CURRENT
ERROR”
• The USB mass storage device rating exceeds 500 mA. Disconnect the USB device. Turn the unit off
and then back on.
—
“F76”
• There is a power supply problem. Consult the dealer.
—
“ERROR”
• Incorrect operation performed. Read the instructions and try again.
—
“VBR–”
• The unit cannot display the remaining play time for variable bit rate (VBR) tracks.
—
“– –:– –” (during standby
mode)
• You plugged the AC mains lead in for the fi rst time or there was a power failure recently.
• Set the time.
—
9
“MP3 ERROR” or
“PLAYERROR”
• You have played an unsupported format.
Check the contents.
4
“UNSUPPORT”
• You have inserted an unsupported device.
—
Maintenance
If the surfaces are dirty
If the surfaces are dirty
To clean this unit, wipe with a soft, dry cloth.
• Never use alcohol, paint thinner or benzine to clean this unit.
• Before using chemically treated cloth, read the instructions that came with the cloth carefully.
RQTX0182-B_En.indd 11
RQTX0182-B_En.indd 11
3/4/09 3:45:15 PM
3/4/09 3:45:15 PM
