Confidential
Until:
9 May 2014
19
R
Q
T9899
Limited Warranty (ONLY FOR U.S.A.)
Panasonic Products Limited Warranty
Limited Warranty Coverage (For USA Only)
If your product does not work properly because of a defect in
materials or workmanship, Panasonic Corporation of North
America (referred to as “the warrantor”) will, for the length of
the period indicated on the chart below, which starts with the
date of original purchase (“warranty period”), at its option
either (a) repair your product with new or refurbished parts,
(b) replace it with a new or a refurbished equivalent value
product, or (c) refund your purchase price. The decision to
repair, replace or refund will be made by the warrantor.
During the “Labor” warranty period there will be no charge for
labor. During the “Parts” warranty period, there will be no
charge for parts. This Limited Warranty excludes both parts
and labor for non-rechargeable batteries, antennas, and
cosmetic parts (cabinet). This warranty only applies to
products purchased and serviced in the United States. This
warranty is extended only to the original purchaser of a new
product which was not sold “as is”.
Mail-In Service --
Online Repair Request
Online Repair Request
To submit a new repair request and for quick repair status
visit our Web Site at www.panasonic.com/repair.
When shipping the unit, carefully pack, include all supplied
accessories listed in the Owner's Manual, and send it prepaid,
adequately insured and packed well in a carton box.
When shipping Lithium Ion batteries please visit our Web Site
at www.panasonic.com/BatteryHandling as Panasonic is
committed to providing the most up to date information.
Include a letter detailing the complaint, a return address and
provide a daytime phone number where you can be reached.
A valid registered receipt is required under the Limited
Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD,
THE PURCHASER WILL BE REQUIRED TO FURNISH A
SALES RECEIPT/PROOF OF PURCHASE INDICATING
DATE OF PURCHASE, AMOUNT PAID AND PLACE OF
PURCHASE. CUSTOMER WILL BE CHARGED FOR THE
REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF
OF PURCHASE.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in
materials or workmanship, and DOES NOT COVER normal
wear and tear or cosmetic damage. The warranty ALSO
DOES NOT COVER damages which occurred in shipment, or
failures which are caused by products not supplied by the
warrantor, or failures which result from accidents, misuse,
abuse, neglect, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer
controls, improper maintenance, power line surge, lightning
damage, modification, introduction of sand, humidity or
liquids, commercial use such as hotel, office, restaurant, or
other business or rental use of the product, or service by
anyone other than a Factory Service Center or other
Authorized Servicer, or damage that is attributable to acts of
God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS
LISTED UNDER “LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF
THIS WARRANTY.
(As examples, this excludes damages for lost time, travel to
and from the servicer, loss of or damage to media or images,
data or other memory or recorded content. The items listed
are not exclusive, but for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING
THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO
THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, or limitations on how
long an implied warranty lasts, so the exclusions may not
apply to you.
This warranty gives you specific legal rights and you may also
have other rights which vary from state to state. If a problem
with this product develops during or after the warranty period,
you may contact your dealer or Service Center. If the problem
is not handled to your satisfaction, then write to the
warrantor’s Consumer Affairs Department at the addresses
listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY
THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
As of April 2014
Product or Part Name
Parts
Labor
CD Stereo System
1 Year
1 Year
All included Accessories (Except
Non-Rechargeable Batteries)
90 Days
Not
Applicable
Only Non-Rechargeable Batteries
10 Days
Not
Applicable
Customer Services Directory (United States)
Obtain Product Information and Operating Assistance;
locate your nearest Dealer or Service Center; purchase
Parts and Accessories; or make Customer Service and
Literature requests by visiting our Web Site at:
http://www.panasonic.com/support
or, contact us via the web at:
http://www.panasonic.com/contactinfo
For hearing or speech impaired TTY users, TTY:
1-877-833-8855
Accessory Purchases (United States)
Purchase Parts, Accessories and Owner’s Manual online for
all Panasonic Products by visiting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to:
[email protected]
You may also contact us directly at:
1-800-237-9080 (Fax Only)
(Monday-Friday 9am-9pm EST)
Panasonic National Parts Center
20421 84th Avenue South, Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, and American
Express.)
For hearing or speech impaired TTY users, TTY:
1-866-605-1277
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