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Reference
RQT6243
Warranty (ONLY FOR U.S.A.)
Panasonic/Technics Audio Products
Limited Warranty
This warranty only covers failures due to defects in materials and workmanship which
occur during normal use and does not cover normal wear to the stylus (when applica-
ble) or a dealer installed cartridge or stylus. The warranty does not cover damages
which occur in shipment or failures which are caused by products not supplied by the
warrantor, or failures which result from accident, misuse, abuse, neglect, mishandling,
faulty installation, misapplication, set-up adjustments, maladjustment of consumer con-
trols, improper operation or maintenance, improper antenna, inadequate signal recep-
tion or pick-up, alteration, modification, power line surge, improper voltage supply, light-
ning damage, commercial use, such as; hotel, office, restaurant, or other business or
rental use of the product, or service by anyone other than a PASC Factory Servicenter
or a PASC authorized Servicenter, or damage that is attributable to acts of God.
LIMITS AND EXCLUSIONS
There are no express warranties except as listed above.
THE WARRANTOR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUEN-
TIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING
OUT OF ANY BREACH OF THIS WARRANTY, INCLUDING WITHOUT LIMITATION,
DAMAGE TO TAPES, RECORDS OR DISCS. ALL EXPRESS AND IMPLIED WAR-
RANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY, AND FITNESS
FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE APPLICABLE WARRANTY
PERIOD SET FORTH ABOVE. Some states do not allow the exclusion or limitation of
incidental or consequential damages, or limitations on how long an implied warranty
lasts, so the above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which
vary from state to state.
If a problem with this product develops during or after the warranty period, you may
contact your dealer or Servicenter. If the problem is not handled to your satisfaction,
then write to the Consumer Affairs Department at the company address indicated
above.
Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation of America
One Panasonic Way Secaucus, New Jersey 07094
Panasonic Sales Company, Division of Matsushita Electric
of Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Panasonic Consumer Electronics Company or Panasonic Sales Company (collective-
ly referred to as “the Warrantor”) will repair or replace this product with new or refur-
bished parts or equivalent product, free of charge in the U.S.A. or Puerto Rico, in the
event of a defect in materials or workmanship as follows (all time periods commence
from the date of original purchase):
AUDIO PRODUCTS—labor and parts for one (1) year.
ALL AUDIO RACKS (cabinets)—parts only 30 days.
TECHNICS STAND ALONE SPEAKERS, SUBWOOFER SPEAKERS—labor and parts
for three (3) years.
USB READER-WRITER, PERSONAL COMPUTER CARD ADAPTERS—
(when applicable)—exchange defective unit with a new or refurbished one for one (1)
year.
ACCESSORIES—HEADPHONES, CARTRIDGES, MICROPHONES, ADAPTERS—
labor and parts for ninety (90) days.
RECHARGEABLE BATTERIES—(when applicable)—exchange defective item for new
one for ten (10) days. Non-rechargeable batteries are not warranted.
SD MEMORY CARDS, RECHARGEABLE BATTERY PACKS—(when applicable)—
exchange defective item for new one for ninety (90) days. Non-rechargeable battery
packs are not warranted.
Carry-in or mail-in service in the U.S.A. can be obtained during the warranty period by
contacting a Panasonic Services Company (PASC) Factory Servicenter listed in the
Servicenter Directory. Or call toll free, 1-800-211-7262 to locate a PASC authorized
Servicenter. Carry-in or mail-in service in Puerto Rico can be obtained during the war-
ranty period by calling the Panasonic Sales Company telephone number listed in the
Servicenter Directory.
This warranty is extended only to the original purchaser. A purchase receipt or other
proof of date of original purchase will be required before warranty service is rendered.
If you ship the product
Carefully pack and send it prepaid, adequately insured and preferably in the original carton.
Attach a postage-affixed letter, detailing the complaint, to the outside of the carton.
Do NOT send the product to the Executive or Regional Sales offices. They are NOT equipped to make repairs.
Product Service
Product information
For product information or assistance with product operation:
In the U.S.A., contact the Panasonic Customer Call Center at
1-800-211-7262, or e-mail [email protected],
or web site (http://www.panasonic.com).
In Canada, contact Panasonic Canada Inc. Customer Care Centre
at 905-624-5505, web site (www.panasonic.ca), or an authorized
Servicentre closest to you.
1. Damage requiring service —The unit should be serviced by
qualified service personnel if:
(a)The AC power supply cord or AC adaptor has been damaged; or
(b)Objects or liquids have gotten into the unit; or
(c)The unit has been exposed to rain; or
(d)The unit does not operate normally or exhibits a marked change
in performance; or
(e)The unit has been dropped or the cabinet damaged.
2. Servicing —Do not attempt to service the unit beyond that
described in these operating instructions. Refer all other servicing
to authorized servicing personnel.
3. Replacement parts —When parts need replacing ensure the
servicer uses parts specified by the manufacturer or parts that
have the same characteristics as the original parts. Unauthorized
substitutes may result in fire, electric shock, or other hazards.
4. Safety check —After repairs or service, ask the servicer to
perform safety checks to confirm that the unit is in proper working
condition.
