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As of April 2017
Panasonic Products Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials
or workmanship, Panasonic Corporation of North America (referred to
as “the warrantor”) will, for the length of the period indicated on the chart
below, which starts with the date of original purchase (“warranty
period”), at its option either (a) repair your product with new or
refurbished parts, (b) replace it with a new or a refurbished equivalent
value product, or (c) refund your purchase price. The decision to repair,
replace or refund will be made by the warrantor.
During the “Labor” warranty period there will be no charge for labor.
During the “Parts” warranty period, there will be no charge for parts.
This Limited Warranty excludes both parts and labor for non-
rechargeable batteries, antennas, and cosmetic parts (cabinet). This
warranty only applies to products purchased and serviced in the United
States. This warranty is extended only to the original purchaser of a new
product which was not sold “as is”.
Mail-In Service
--Online Repair Request
Online Repair Request
To submit a new repair request and for quick repair status visit our Web
Site at
http://shop.panasonic.com/support
When shipping the unit, carefully pack, include all supplied accessories
listed in the Owner’s Manual, and send it prepaid, adequately insured
and packed well in a carton box. When shipping Lithium Ion batteries
please visit our Web Site at
http://shop.panasonic.com/support as Panasonic is committed to
providing the most up to date information. Include a letter detailing the
complaint, a return address and provide a daytime phone number
where you can be reached. A valid registered receipt is required under
the Limited Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF
PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE.
CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT
RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits and Exclusions
This warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and tear or
cosmetic damage. The warranty ALSO DOES NOT COVER damages
which occurred in shipment, or failures which are caused by products
not supplied by the warrantor, or failures which result from accidents,
misuse, abuse, neglect, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls,
improper maintenance, power line surge, lightning damage,
modification, introduction of sand, humidity or liquids, commercial use
such as hotel, office, restaurant, or other business or rental use of the
product, or service by anyone other than a Factory Service Center or
other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED
UNDER “LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF
THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS
WARRANTY.
(As examples, this excludes damages for lost time, travel to and from
the servicer, loss of or damage to media or images, data or other
memory or recorded content. The items listed are not exclusive, but for
illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied warranty
lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have
other rights which vary from state to state. If a problem with this product
develops during or after the warranty period, you may contact your
dealer or Service Center. If the problem is not handled to your
satisfaction, then write to:
Consumer Affairs Department
Panasonic Corporation of North America
661 Independence Pkwy
Chesapeake, VA 23320
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS
LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
ONLY FOR U.S.A.
Product or Part Name
Parts
Labor
CFexpress Card
(in exchange for defective item)
90 days
Not
Applicable
for all your Panasonic gear
Go to
hp://shop.panasonic.com/support
Get everything you need to get the most out of
your Panasonic products
Accessories & Parts for your Camera, Phone, A/V
products, TV, Computers & Networking, Personal
Care, Home Appliances, Headphones, Baeries,
Backup Chargers & more…
Customer Services Directory
For Product Informaon, Operang Assistance,
Parts, Owner’s Manuals, Dealer and Service info
go to hp://shop.panasonic.com/support
For the hearing or speech impaired TTY: 1- 877-833-8855
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