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Specifications

 

General

Power supply

(USB) DC 5 V, 500 mA

(Internal battery: 3.7 V (Li-polymer 

90 mAh))

Operating time*

1

 (SBC mode)

Approx. 6 hours

Charging time*

2

 (25 ºC (77 ºF))

Approx. 1.5 hours

Charging temperature range

10 ºC to 35 ºC (50 ºF to 95 ºF)

Operating temperature range

0 ºC to 40 ºC (32 ºF to 104 ºF)

Operating humidity range

35%RH to 80%RH (no condensation)

Mass (Weight)

Approx. 20 

g

 (0.7 oz)

Water resistant

IPX4 equivalent

*

1

 It may be shorter depending on the operating conditions.

*

2

 Time taken to recharge from empty to full.

 

Bluetooth

®

 section

Bluetooth

®

 system specification

Ver. 4.1

Wireless equipment classification

Class 2 (2.5 mW)

Frequency band

2.4 GHz band FH-SS

Supported profiles

A2DP, AVRCP, HSP, HFP

Supported codec

SBC

Operating distance

Up to 10 m (33 ft.)

 

Speaker section

Driver units

9 mm (3/8 in.)

 

Terminal section

DC IN

(USB) DC 5 V, 500 mA

 

Microphone section

Type

Mono

 

Accessory section

USB charging cord

0.1 m (0.3 ft.)

 

Specifications are subject to change without notice.

Useful information

(For Latin American Countries Only)

Customer Service

Customer Service Directory

Obtain products information and operative assistant; localize the closer 

distributor or Service Center; buy spare parts and accessories by our  

Web Site to Latin American:

COUNTRY

WEB SITE

CONTACT CENTER

Panama

www.panasonic.com/pa/soporte/

800-7262

Colombia

www.panasonic.com/co/soporte/

01-8000-947262

Ecuador

www.panasonic.com/ec/soporte/

1-800-726276

Costa Rica

www.panasonic.com/cr/soporte/

800-7262737

El Salvador

www.panasonic.com/sv/soporte/

800-7262

Guatemala 

www.panasonic.com/gt/soporte/

1-801-811-7262

Uruguay

www.panasonic.com/uy/soporte/

0-800-7262

Paraguay

www.panasonic.com/uy/soporte/

0-800-11-7262

Chile

www.panasonic.com/cl/soporte/

800-390-602

022-797-5000

Peru

www.panasonic.com/pe/soporte/

0800-00726

Venezuela

www.panasonic.com/ve/soporte/

800-7262-800

Mexico

www.panasonic.com/mx/soporte/

01800-847-7262

55-5000-1200

Argentina

www.panasonic.com/ar/soporte/

0800-333-7262

0810-321-7262

Dominican Republic www.panasonic.com/do/soporte/

809-200-8000

The serial number of this product can be found on the right earphone. Remove 

the USB lid to see it.

Please note them in the space provided below and keep for future reference.

MODEL NUMBER

   RP-BTS30 

SERIAL NUMBER   

To remove the battery when disposing  

of this unit

The following instructions are not intended for repairing purposes but for 

the disposal of this unit. This unit is not restorable once disassembled.

When disposing of this unit, take out the battery installed in this unit and recycle it.

Danger

As the rechargeable battery is specifically for this product, do not use it for any other 

device.

Do not charge the removed battery.

 • Do not heat or expose to flame.

 • Do not leave the battery(ies) in a car exposed to direct sunlight for a long period of time with 

doors and windows closed.

 • Do not pierce the battery with a nail, subject it to an impact, or dismantle or modify it.

 • Do not let the wires touch any other metal or each other.

 • Do not carry or store the battery with a necklace, hair pin, or the like.

Doing so may cause the battery to generate heat, ignite, or rupture.

Warning

Do not place the removed battery, and other items within reach of infants.

Accidental swallowing of such an item may have an adverse effect on the body.

 • In the event that you think such an item has been swallowed, consult a doctor immediately.

In the event of fluid leaking from the battery, take the following measure, and do not touch 

the fluid with bare hands.

Fluid entering into an eye may cause loss of eyesight.

 • Wash the eye with water immediately without rubbing it, and then consult a doctor.

Fluid getting on your body or clothes may cause inflammation of the skin or injury.

 • Sufficiently rinse with clean water, and then consult a doctor.

A lithium-ion polymer rechargeable battery is built in to the left earphone. Please 

discard according to local regulations.

When disposing this product, disassemble properly by following the procedure, and 

remove the internal rechargeable battery.

 • Disassemble after the battery runs out.

 • When disposing of the battery, please contact your local authorities or dealer and ask for the 

correct method of disposal.

1

2

B

3

B

4

1

Hold the top of the left earphone (L), and put a straight-slot screwdriver 

(commercially available) under the upper cover 

A

 • Make sure to keep fingers away from the tip of the screwdriver. 

 • Select a screwdriver to be large enough for a space under the upper cover. 

2

Use the screwdriver for leverage, and push the upper cover 

A

 upward

 • Be careful not to touch the battery with the screwdriver.

3

Hold the battery 

B

, and remove it

4

Pull off the battery 

B

 and separate it from the left earphone by cutting off 

the wires, one by one, with scissors

 • Insulate the wire parts of the removed battery with cellophane tape.

 • Do not damage or dismantle the battery.

A lithium ion battery that is recyclable powers the product you 

have purchased. Please call 1-800-8-BATTERY for information 

on how to recycle this battery.

Limited Warranty (ONLY FOR U.S.A.)

Panasonic Products Limited Warranty

Limited Warranty Coverage (For USA Only)

If your product does not work properly because of a defect in materials or workmanship, 

Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length 

of the period indicated on the chart below, which starts with the date of original purchase 

(“warranty period”), at its option either (a) repair your product with new or refurbished parts, 

(b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase 

price. The decision to repair, replace or refund will be made by the warrantor.

Product or Part Name

Parts

Labor

Accessories

90 Days

Not Applicable

Batteries 

(Non-Rechargeable Batteries are 

not warranted)

10 Days

Not Applicable

During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty 

period, there will be no charge for parts. This Limited Warranty excludes both parts and labor 

for non-rechargeable batteries, antennas, and cosmetic parts (cabinet). This warranty only 

applies to products purchased and serviced in the United States. This warranty is extended 

only to the original purchaser of a new product which was not sold “as is”.

Mail-In Service--

Online Repair Request

Online Repair Request

To submit a new repair request and for quick repair status visit our Web Site at  

http://shop.panasonic.com/support

When shipping the unit, carefully pack, include all supplied accessories listed in the Owner’s 

Manual, and send it prepaid, adequately insured and packed well in a carton box. When 

shipping Lithium Ion batteries please visit our Web Site at http://shop.panasonic.com/support 

as Panasonic is committed to providing the most up to date information. Include a letter 

detailing the complaint, a return address and provide a daytime phone number where you can 

be reached. A valid registered receipt is required under the Limited Warranty.

IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL 

BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING 

DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL 

BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF 

PURCHASE.

Limited Warranty Limits and Exclusions

This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES 

NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT 

COVER damages which occurred in shipment, or failures which are caused by products not 

supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, 

mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of 

consumer controls, improper maintenance, power line surge, lightning damage, modification, 

introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or 

other business or rental use of the product, or service by anyone other than a Factory Service 

Center or other Authorized Servicer, or damage that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED 

WARRANTY COVERAGE”.

THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES 

RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF 

THIS WARRANTY.

(As examples, this excludes damages for lost time, travel to and from the servicer, loss of or 

damage to media or images, data or other memory or recorded content. The items listed are 

not exclusive, but for illustration only.)

ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF 

MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or 

limitations on how long an implied warranty lasts, so the exclusions may not apply to you.

This warranty gives you specific legal rights and you may also have other rights which vary 

from state to state. If a problem with this product develops during or after the warranty 

period, you may contact your dealer or Service Center. If the problem is not handled to your 

satisfaction, then write to: 

Consumer Affairs Department

Panasonic Corporation of North America

661 Independence Pkwy

Chesapeake, VA 23320

PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE 

YOUR RESPONSIBILITY.

for all your Panasonic gear

Go to

http://shop.panasonic.com/support

Get everything you need to get the most out of your Panasonic products 

Accessories & Parts for your Camera, Phone, A/V products, TV,  

Computers & Networking, Personal Care, Home Appliances, Headphones, 

Batteries, Backup Chargers & more…

Customer Services Directory

For Product Information, Operating Assistance, Parts, Owner’s Manuals, 

Dealer and Service info go to http://shop.panasonic.com/support

For the hearing or speech impaired TTY: 1- 877-833-8855

As of July 2015

Limited Warranty (ONLY FOR CANADA) 

Panasonic Canada Inc.

5770 Ambler Drive, Mississauga, Ontario L4W 2T3

PANASONIC PRODUCT – LIMITED WARRANTY

EXCHANGE PROGRAM

Panasonic Canada Inc. warrants this product to be free from defects in material and 

workmanship under normal use and for a period as stated below from the date of original 

purchase agrees to, at its option either (a) repair your product with new or refurbished parts, 

(b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase 

price. The decision to repair, replace or refund will be made by Panasonic Canada Inc. 

Accessories including rechargeable batteries                Ninety (90) days

This warranty is given only to the original purchaser, or the person for whom it was purchased 

as a gift, of a Panasonic brand product mentioned above sold by an authorized Panasonic 

dealer in Canada and purchased and used in Canada, which product was not sold “as is”, and 

which product was delivered to you in new condition in the original packaging.

IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A 

PURCHASE RECEIPT OR OTHER PROOF OF DATE OF ORIGINAL PURCHASE, 

SHOWING AMOUNT PAID AND PLACE OF PURCHASE IS REQUIRED 

LIMITATIONS AND EXCLUSIONS

This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES 

NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT 

COVER damages which occurred in shipment, or failures which are caused by products not 

supplied by Panasonic Canada Inc., or failures which result from accidents, misuse, abuse, 

neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, 

misadjustment of consumer controls, improper maintenance, power line surge, lightning 

damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, 

office, restaurant, or other business or rental use of the product, or service by anyone other 

than a Authorized Servicer, or damage that is attributable to acts of God. 

Dry cell batteries are also excluded from coverage under this warranty. 

THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, 

EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY 

AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA 

INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES 

RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF 

ANY EXPRESS OR IMPLIED WARRANTY. (As examples, this warranty excludes damages 

for lost time, travel to and from the Authorized Servicer, loss of or damage to media or 

images, data or other memory or recorded content. This list of items is not exhaustive, but for 

illustration only.)

In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or 

consequential damages, or the exclusion of implied warranties, so the above limitations and 

exclusions may not be applicable. This warranty gives you specific legal rights and you may 

have other rights which vary depending on your province or territory. 

CONTACT INFORMATION

For product operation and information assistance, please visit our Support page:

www.panasonic.ca/english/support

For defective product exchange within the warranty period, please contact the original dealer.

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