Troubleshooting
ENGLISH -
63
Maintenance
Problem
Cause
Reference
page
Partial, scrolling
or incorrectly
displayed image
For computer input, press the <AUTO ADJ.> button on the remote
z
control or the control panel.
—
If you are using a Windows PC:
z
1. Open the [My Computer] icon, then click the [Control Panel] folder.
2
. Click the [Display] icon and select the [
S
ettings] tab and set the
display resolution lower than or e
q
ual to U
X
GA
(
1
6
00
×
1
2
00
)
.
If you are using a Notebook:
z
1.
F
irst, follow the steps above to adjust resolution of the computer.
2
. Press the appropriate keys listed below for your notebook
manufacturer to send signal out from notebook to projector.
Panasonic
[Fn]+[F3]
SAMSUNG
[Fn]+[F4]
Gateway
[Fn]+[F4]
Acer
[Fn]+[F5]
SHARP
[Fn]+[F5]
TOSHIBA
[Fn]+[F5]
IBM/Lenovo
[Fn]+[F7]
LG
[Fn]+[F7]
SONY
[Fn]+[F7]
EPSON
[Fn]+[F8]
Asus
[Fn]+[F8]
FUJITSU
[Fn]+[F10]
NEC
[Fn]+[F3]/[F5]
HP/Compaq
[Fn]+[F4]/[F5]
DELL
[Fn]+[F1]/[F8]
Apple
[F7]/[C [F2]
or
System Preference
Monitor
Resolution
If you experience dif
fi
culty changing resolutions or your monitor free
z
es,
z
restart all e
q
uipment including the projector.
The screen of the
Notebook computer
is not displaying
your presentation
Some Notebook PCs may deactivate their own screens when a second
z
display device is in use. Each has a different way to be reactivated.
Refer to your computer’s manual for detailed information.
—
Image is unstable or
flickering
Adjust [Phase] in the [Position] menu.
z
40
Vertical lines can be
seen from the image
Adjust [Clock] in the [Position] menu.
z
Please change the output of the computer that is compatible with this
z
projector.
40
The image may
be stretched due
to different video
sources
When the video source is 16:9, adjust [16:9] in [Aspect Ratio] in the
z
[Position] menu.
When the video source is 4:3, adjust [4:3] in [Aspect Ratio] in the
z
[Position] menu.
If the image remains stretched after the previous settings, please adjust
z
the aspect ratio of the player.
40
Image is too small
or too large
Move the projector closer to or further from the screen.
z
23~25
Confirm [Aspect Ratio] in the [Position] menu.
z
40
Image is reversed
Confirm [Ceiling Mount] in the [Position] menu.
z
41
No 3D images
Is [3D] item in the 3D setting menu set to [Auto] or [On]?
z
Is [3D Format] set appropriately?
z
47
No 3D images during
3D viewing
Is the 3D glass out of battery? For chargeable 3D glass, please change
z
the glass. If the batteries run out, please change the batteries.
—
The projector stops
responding to all
controls
If possible, turn off the projector, then unplug the power cord and wait at
z
least 30 seconds before reconnecting power.
55
Lamp burns out or
makes a popping
sound
When the lamp reaches its end of life, it will burn out and may make a
z
loud popping sound. If this happens, the projector will not turn on until
the lamp module has been replaced.
—