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Appendix
Troubleshooting
If you feel that the refrigerator is not working properly, check out the following points first.
If the trouble persists, disconnect the power plug and contact your dealer or an authorized service centre.
General
You hear unusual sounds from the
refrigerator.
● Has the refrigerator been installed on a sturdy and level floor?
● Have sufficient clearances been provided around the refrigerator?
● Is anything vibrating on the top of the refrigerator?
●
It’s normal to hear some noises when the refrigerator starts or stops operation.
You hear a sound after the compressor has
shut down.
● This is normal, and is often caused by refrigerant flowing back to the compressor.
You hear a sound after you have opened or
closed the door.
●
This is normal, and is due to the difference in air pressure between the inside and outside of
the refrigerator.
You hear the sound of air or water flowing
after you have opened the door.
● This is caused by refrigerant flowing the internal pipework.
You hear a clicking sound each time the
refrigerator's power is turned on.
●
This is the sound made by the activation of the three-way valve, and is quite normal.
You hear a continuous whining sound.
●
This sound is heard while the fan for circulating the cold air is operating.
● Has the refrigerator been set to the Super Freeze Mode?
In the Super Freeze Mode, the fan for circulating the cold air runs at high speed so it makes
a loud noise.
● Has the food been packed too tightly together or is the room temperature high?
In cases like these, the fan for circulating the cold air runs at high speed so it makes a loud
noise.
Sounds are heard from the automatic ice
maker.
●
These are the sounds of the ice dropping into the icebox.
This is normal sound.
The compressor is quite loud.
● Has the refrigerator been set to the Super Freeze Mode?
In the Super Freeze Mode, the compressor runs at high speed so it makes a loud noise.
● Has the food been packed too tightly together or is the room temperature high?
In cases like these, the compressor runs at high speed so it’s normal for the compressor to
be louder.
The compressor has been running for a
long time.
● When the power plug has been connected for the first time, the compressor runs longer
than usual in order to cool down the inside of the refrigerator until the set temperatures are
reached.
● Has the refrigerator been set to the Super Freeze Mode?
● Have the doors been opened and closed frequently? Are the doors completely shut?
● Have the food items been packed too tightly together or is the room temperature high?
●
When many food items are placed at a time, the compressor will need to run for a longer.
Condensation forms on the outside of the
refrigerator.
●
Condensation may form when the humidity in the room is high and is normal. Wipe it off
using a dry cloth.
The outside of the refrigerator feels hot to
the touch.
●
Some heat is normal as the refrigerator incorporates a heat-dissipating pipe to prevent
condensation.
The controls on the control panel cannot
be operated.
● Is the power to the refrigerator on?
● Has the refrigerator been set to the Child Lock?
The LED light does not come on.
● Has the refrigerator been set to the Holiday Mode?
In the Holiday Mode, the front tower LED light of the fridge does not come on.
● Is the power to the refrigerator on?
The alarm sounds, and the temperature
display of the control panel and front tower
LED light flashes.
●
One or both of the refrigerator's doors have been left ajar. Close the doors.
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