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Panasonic Warranty (Australia)
Home Appliance 12 Month Warranty from Date of Purchase
1. Subject to the conditions of this warranty Panasonic or it’s Authorised Service
Centre will perform necessary service on the product without charge for parts or
labour, if in the opinion of Panasonic, the product is found to be faulty within the
warranty period. For Line Communications products (i.e. Cordless Phones, etc)
the genuine battery(s) has a 3 month warranty.
2. This warranty only applies to Panasonic products purchased in Australia and
sold by Panasonic Australia or its Authorised Distributors or Dealers and only
where the products are used and serviced within Australia or it’s territories.
Warranty cover only applies to service carried out by a Panasonic Authorised
Service Centre and only if valid proof of purchase is presented when warranty
service is requested.
3. This warranty only applies if the product has been installed and used in
accordance with the manufacturer’s recommendations (as noted in the
operating instructions) under normal use and reasonable care (in the opinion of
Panasonic). The warranty covers normal domestic use only (also Clip & Trim
Professional use) and does not cover damage, malfunction or failure resulting
from use of incorrect voltages, incorrect installation, accident, misuse, neglect,
build-up of dirt or dust, abuse, maladjustment of customer controls, mains
supply problems, thunderstorm activity, infestation by insects or vermin,
tampering or repair by unauthorised persons (including unauthorised
alterations), exposure to abnormally corrosive conditions or any foreign object or
matter having entered the product.
4. This warranty does not cover the following items unless the fault or defect
existed at the time of purchase:
(a) Cabinet Parts
(b) Microwave Oven cook plates.
(c) User replaceable Batteries from wear and tear in normal use
(d) Kneader mounting shaft unit and Heads, Cutters, Foils, Blades and other
accessories.
(e) Noise or vibration that is considered normal
5. To claim warranty service, when required, you should:
• Telephone Panasonic’s Customer Care Centre on 132600 or visit our website
referred to below and use the Service Centre Locator for the name/address of
the nearest Authorised Service Centre.
• Send or take the product to a Panasonic Authorised Service Centre together
with your proof of purchase receipt as a proof of purchase date. Please note
that freight and insurance to and/or from your nearest Authorised Service
Centre must be arranged by you.
6. The warranties hereby conferred do not extend to, and exclude, any costs
associated with the installation, de-installation or re-installation of a product,
including costs related to the mounting, de-mounting or remounting of any
screen, (and any other ancillary activities), delivery, handling, freighting,
transportation or insurance of the product or any part thereof or replacement of
and do not extend to, and exclude, any damage or loss occurring by reason of,
during, associated with, or related to such installation, de-installation, re-
installation or transit.
