Panasonic Warranty
THIS WARRANTY CARD AND THE PURCHASE DOCKET (OR SIMILAR PROOF OF PURCHASE)
SHOULD BE RETAINED BY THE CUSTOMER AT ALL TIMES
Panasonic New Zealand Customer Care Centre
Phone: 09 2720178
Fax: 09 2720129
Email: [email protected]
Website: www.panasonic.co.nz/support
If you require assistance regarding warranty conditions or any other enquiries, please visit the
Panasonic New Zealand
website
www.panasonic.co.nz
or contact by phone on
09 2720178
If phoning in, please ensure you have your operating instructions available.
Home Appliance 12 Month Warranty from Date of Purchase
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Subject to the conditions of this warranty Panasonic or it’s Authorised Service Centre will perform necessary service
on the product without charge for parts or labour, if in the opinion of Panasonic, the product is found to be faulty
within the warranty period. For Line Communications products (i.e. Cordless Phones, etc) the genuine battery(s)
has a 3 month warranty.
This warranty only applies to Panasonic products purchased in New Zealand and sold by Panasonic New Zealand
or its Authorised Distributors or Dealers and only where the products are used and serviced within New Zealand or
it’s territories. Warranty cover only applies to service carried out by a Panasonic Authorised Service Centre and only
if valid proof of purchase is presented when warranty service is requested.
This warranty only applies if the product has been installed and used in accordance with the manufacturer’s
recommendations (as noted in the operating instructions) under normal use and reasonable care (in the opinion of
Panasonic). The warranty covers normal domestic use only (also Clip & Trim Professional use) and does not cover
damage, malfunction or failure resulting from use of incorrect voltages, incorrect installation, accident, misuse,
neglect, build-up of dirt or dust, abuse, maladjustment of customer controls, mains supply problems, thunderstorm
activity, infestation by insects or vermin, tampering or repair by unauthorised persons (including unauthorised
alterations), exposure to abnormally corrosive conditions or any foreign object or matter having entered the product.
This warranty does not cover the following items unless the fault or defect existed at the time of purchase:
(a) Cabinet Parts
(b) Microwave Oven cook plates
(c) User replaceable Batteries
(d) Kneader mounting shaft unit and
from wear and tear in normal use
Heads, Cutters, Foils, Blades and other accessories.
(e) Noise or vibration that is considered normal
To claim warranty service, when required, you should:
• Telephone Panasonic’s Customer Care Centre on 09 2720178 or visit our website reffered to below and use
the Service Centre Locator for the name/address of the nearest Authorised Service Centre.
• Send or take the product to a Panasonic Authorised Service Centre together with your proof of purchase
receipt as a proof of purchase date. Please note that freight and insurance to and / or from your nearest
Authorised Service Centre must be arranged by you.
The warranties hereby conferred do not extend to, and exclude, any costs associated with the installation,
de-installation or re-installation of a product, including costs related to the mounting, de-mounting or remounting of
any screen, (and any other ancillary activities), delivery, handling, freighting, transportation or insurance of the
product or any part thereof or replacement of and do not extend to, and exclude, any damage or loss occurring by
reason of, during, associated with, or related to such installation, de-installation, re-installation or transit.
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Panasonic Authorised Service Centres are located in major metropolitan areas and most regional centres of New
Zealand, however, coverage will vary dependant on product. For advice on exact Authorised Service Centre locations
for your product, please telephone our Customer Care Centre on 09 2720178 or visit our website and use the Service
Centre Locator.
Unless otherwise specified to the consumer the benefits conferred by this express warranty are additional to all other
conditions, warranties, guarantees, rights and remedies expressed or implied by the Consumer Guarantees Act of New
Zealand and all other obligations and liabilities on the part of the manufacturer or supplier and nothing contained herein
shall restrict or modify such rights, remedies, obligations and liabilities.
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