19
(ENG)
DVQX1830
English
Limited Warranty
(ONLY FOR U.S.A.)
Panasonic Products Limited Warranty
Limited Warranty Coverage (For USA Only)
If your product does not work properly because of a
defect in materials or workmanship, Panasonic
Corporation of North America (referred to as “the
warrantor”) will, for the length of the period indicated on
the chart below, which starts with the date of original
purchase (“warranty period”), at its option either (a) repair
your product with new or refurbished parts, (b) replace it
with a new or a refurbished equivalent value product, or
(c) refund your purchase price. The decision to repair,
replace or refund will be made by the warrantor.
During the “Labor” warranty period there will be no
charge for labor. During the “Parts” warranty period,
there will be no charge for parts. This Limited Warranty
excludes both parts and labor for non-rechargeable
batteries, antennas, and cosmetic parts (cabinet). This
warranty only applies to products purchased and
serviced in the United States. This warranty is extended
only to the original purchaser of a new product which was
not sold “as is”.
Mail-In Service
--Online Repair Request
Online Repair Request
To submit a new repair request and for quick repair status
visit our Web Site at http://shop.panasonic.com/support.
When shipping the unit, carefully pack, include all
supplied accessories listed in the Owner’s Manual, and
send it prepaid, adequately insured and packed well in a
carton box. When shipping Lithium Ion batteries please
visit our Web Site at http://shop.panasonic.com/support
as Panasonic is committed to providing the most up to
date information. Include a letter detailing the complaint,
a return address and provide a daytime phone number
where you can be reached. A valid registered receipt is
required under the Limited Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY
PERIOD, THE PURCHASER WILL BE REQUIRED TO
FURNISH A SALES RECEIPT/PROOF OF PURCHASE
INDICATING DATE OF PURCHASE, AMOUNT PAID
AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED
WITHOUT SUCH PROOF OF PURCHASE.
Product or part name
Parts
Labor
Teleconverter
1 Year
1 Year
All included Accessories
(Except
Non-Rechargeable
Batteries)
90 Days
Not
Applicable
Only Non-Rechargeable
Batteries
10 Days
Not
Applicable
DMW-STC20-DVQX1830.book 19 ページ 2019年5月7日 火曜日 午前9時57分