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VQT5E64 (ENG)
Troubleshooting
First, try out the following procedures.
If the problem persists, performing [Reset] in the [Setup] menu may resolve
the issue.
The charging lamp blinks.
●
Charging is being performed in a place with extremely high or low temperature.
→
Reconnect the USB connection cable (supplied) and retry charging in a place
where ambient temperature is 10 °C to 30 °C (50 °F to 86 °F) (temperature
conditions also apply to the battery itself).
●
Charging is not possible if the power supply capacity of the computer is low.
The lower right portion of recorded pictures appears dark or the colour is unnatural.
●
Your finger is blocking the flash.
→
Make sure you are holding the camera correctly. (
→
20)
Striping or flicker may appear under lighting such as fluorescent lighting and LED
lighting fixture.
●
This is characteristic of MOS sensors which serve as the camera’s pickup sensors. This
is not a malfunction.
I would like to upload recorded pictures to a social networking service right after
taking them. How can I do that?
●
We recommend sending the pictures to your smartphone and uploading them from the
smartphone.
I am having a problem connecting to my Windows 8 PC. The user name and
password are not recognised.
●
Depending on the OS version, on Windows 8, for example, there are two types of user
account (local account/Microsoft account). Be sure to use the user name and password
for the local account. If you haven’t set up a local account, please create one.
