Others
SQT0946 (ENG)
56
Q&A
Troubleshooting
• Performing [Reset] in the [Setup] menu may resolve the issue.
• Further information is provided in the “Owner’s Manual for advanced features (PDF
format)”. Check it together with the information in this section.
Camera does not work even if the camera is turned on. Camera switches off as soon as the
camera is turned on.
• Battery needs recharging.
• If you leave the camera on, the battery will be exhausted.
→ Turn the camera off frequently by using the [Economy] etc.
This unit is turned off automatically.
• [Economy] is activated.
• The linked operation of VIERA Link (HDMI) is enabled.
→ If you are not using VIERA Link (HDMI), set [VIERA Link] to [OFF].
The battery runs down quickly.
• The drive mode is set to [4K PHOTO] and [4K PHOTO] is set to [ ] ([4K Pre-Burst]).
→ When [ ] ([4K Pre-Burst]) has been selected, the battery drains faster.
Select [ ] ([4K Pre-Burst]) only when recording.
Cannot record pictures. The shutter will not operate immediately when the shutter button is
pressed.
• When the drive mode is set to [4K PHOTO] and [4K PHOTO] in the [Rec] menu is set to [ ] ([4K
Pre-Burst]), the camera temperature rises. In some cases, the camera may display [
], switch to
[ ] ([4K Burst]) and stop the recording to protect itself. Wait until the camera cools down.
Focus not aligned correctly.
• Subject outside of focus range.
• Caused by jitter or subject movement.
• [Focus/Release Priority] is set to [RELEASE]. (→55)
• [Shutter AF] is set to [OFF]. (→55)
• AF Lock is set inappropriately.
Recorded pictures are blurred. The stabilizer function ineffective.
• Shutter speed is slower in dark locations and the stabilizer function is less effective.
→ Hold camera firmly with both hands, keeping arms close to body.
→ Use a tripod and the self-timer when using a slower shutter speed.
• If you take a picture of a moving subject using the electronic shutter, the subject in the picture may
be skewed in some cases.
Subject appears skewed in pictures.
• If you take a picture of a moving subject in the electronic shutter mode, motion picture recording
mode, or 4K photo recording mode, the subject in the picture may be skewed in some cases.
This is characteristic of MOS sensors which serve as the camera’s pickup sensors. This is not a
malfunction.
