13. Others
292
Troubleshooting
First, try out the following procedures
to
.
• When the ambient temperature is high or a motion picture is recorded continuously, the
camera’s temperature will rise. In that case, the camera may display [
] and then stop the
recording or temporarily disable the functions below. Wait until the camera cools down.
– [4K PHOTO]
– [Post Focus]
– [Motion Picture]
• Charging is being performed in a place with extremely high or low temperature.
>
Reconnect the USB connection cable (supplied) and retry charging in a place where
ambient temperature is 10 °C to 30 °C (50
o
F to 86
o
F) (temperature conditions also apply
to the battery itself).
• Charging is not possible if the power supply capacity of the computer is low.
• The battery is exhausted. Charge the battery.
• [Economy] is enabled.
• When [
] ([4K Pre-Burst]) is set for recording, the battery drains faster.
>
Use these functions only when recording with them.
• Is a Wi-Fi connection being used for a long period of time?
The battery can become flat quickly when connected to Wi-Fi.
>
Turn the camera off frequently by using the [Economy] etc.
If the problem is not resolved, it may be improved by selecting [Reset]
the [Setup] menu.
Recording stops before finishing. Cannot record. Cannot use some functions.
Battery and power source
The charging lamp blinks.
Camera does not work even if the camera is turned on.
Camera switches off as soon as the camera is turned on.
This unit is turned off automatically.
The battery becomes flat too quickly.