Support / FAQ
FAQ
Picture - Distortion
The picture is distorted after selecting the "AV" input. What should I do?
Ensure that the device is connected correctly to the TV's Video/Component
green connector.
If using VIDEO or COMPONENT:
Press
INPUT
, scroll to AV, press
to select Video or Component.
Why do black bars appear on the top and bottom and/or sides of the
screen?
Change the format (aspect ratio) of the picture by pressing the
FORMAT
button on the remote control.
Check the aspect settings on your external video source, such as
Cable/Satellite box, DVD/Blu-ray Disc player, etc.
Note: Some content, such as film-based movies, are available in extra-wide
format. Top and bottom bars are unavoidable.
Why is the picture chaotic and/or torn and/or with a buzz in the speakers?
Check if electrical products such as kitchen appliances, fluorescent lights or
light dimmers are nearby. They may interfere with the TV's picture.
Try viewing a picture from another device, such as a DVD player or a game
console, to narrow down the source of the problem.
The picture is distorted after selecting the "AV" input. What should I do?
The picture is distorted after selecting the "AV" input. What should I do?
The picture is distorted after selecting the "AV" input. What should I do?
Ensure that the device is connected correctly to the TV's Video/Component
green connector.
If using VIDEO or COMPONENT:
Press
INPUT
, scroll to AV, press
to select Video or Component.
Ensure that the device is connected correctly to the TV's Video/Component
green connector.
If using VIDEO or COMPONENT:
Press
INPUT
, scroll to AV, press
to select Video or Component.
INPUT
INPUT
Why do black bars appear on the top and bottom and/or sides of the
screen?
Why do black bars appear on the top and bottom and/or sides of the
screen?
Why do black bars appear on the top and bottom and/or sides of the
screen?
Change the format (aspect ratio) of the picture by pressing the
FORMAT
button on the remote control.
Check the aspect settings on your external video source, such as
Cable/Satellite box, DVD/Blu-ray Disc player, etc.
Note: Some content, such as film-based movies, are available in extra-wide
format. Top and bottom bars are unavoidable.
Change the format (aspect ratio) of the picture by pressing the
FORMAT
button on the remote control.
FORMAT
FORMAT
Check the aspect settings on your external video source, such as
Cable/Satellite box, DVD/Blu-ray Disc player, etc.
Note: Some content, such as film-based movies, are available in extra-wide
format. Top and bottom bars are unavoidable.
Why is the picture chaotic and/or torn and/or with a buzz in the speakers?
Why is the picture chaotic and/or torn and/or with a buzz in the speakers?
Why is the picture chaotic and/or torn and/or with a buzz in the speakers?
Check if electrical products such as kitchen appliances, fluorescent lights or
light dimmers are nearby. They may interfere with the TV's picture.
Try viewing a picture from another device, such as a DVD player or a game
console, to narrow down the source of the problem.
Check if electrical products such as kitchen appliances, fluorescent lights or
light dimmers are nearby. They may interfere with the TV's picture.
Try viewing a picture from another device, such as a DVD player or a game
console, to narrow down the source of the problem.
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(0700203)
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