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Useful Information
66
For assistance, please visit http://www.panasonic.com/phonehelp
A/V output (KX-THA17 only)
Answering system
Battery recharge
I cannot connect to
another compatible
Panasonic unit (KX-
THA12/KX-THA13/KX-
THA16/KX-THA17), the
image distorts, or the
image is slow.
L
The destination unit has lost communications with the
base unit. Move the destination unit closer to the base
unit, and try again.
L
There is an obstacle such as concrete wall. Move the
destination unit to the place without an obstacle.
L
A microwave or wireless LAN appliance is in use. Move
the destination unit closer to the base unit or use the
destination unit away from those appliances, and try
again.
Problem
Cause & solution
I cannot view the image
on the TV.
L
Make sure that the TV is set to the correct AUDIO/
VIDEO IN channel.
I cannot view the other
party’s image and the
handset displays my live
video instead.
L
An error occurred at the start or during a video call using
the A/V out cable on your end, and the other party’s still
image could not be properly displayed. Ask the other
party to send the still image again.
Problem
Cause & solution
I cannot operate the
answering system.
L
Another user is operating the answering system.
L
If other users are talking on a conference call, you
cannot operate the answering system. Try again later.
Problem
Cause & solution
I charged the battery fully,
but
3
continues to
flash, or
4
is
displayed.
L
The battery may need to be replaced with a new one
(page 12).
The handset display is
blank.
L
Confirm that the battery is properly installed.
L
Fully charge the battery (page 11).
Problem
Cause & solution
THA12_THA17.book Page 66 Tuesday, March 14, 2006 10:05 AM