Useful Information
76
For assistance, please visit http://www.panasonic.com/phonehelp
Phonebook
Caller ID
Problem
Cause/solution
Copying stopped with an
item displayed.
L
The destination handset may have lost communication
with the base unit, or the destination unit user may have
pressed
{C}
or
{s}
on the handset or
{
SP-PHONE
}
on the base unit.
The displayed phonebook item was not copied to the
unit. Press
{
OFF
}
on the handset or
{
STOP
}
on the
base unit. Confirm that the destination unit is not in use
and try again.
Problem
Cause/solution
The handset or base unit
does not display the
caller’s name and/or
phone number.
L
You have not subscribed to Caller ID service. Contact
your telephone service provider to subscribe.
L
If your base unit is connected to any additional
telephone equipment such as a Caller ID box or
cordless telephone jack, disconnect the base unit from
the equipment and plug the base unit directly into the
wall jack.
L
If your base unit is connected to a telephone line with
DSL service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
L
The name display service may not be available in some
areas. Contact your telephone service provider for
details.
L
Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
L
The caller requested not to send caller information
(page 31).
L
If a call is being transferred to you, the caller information
is not displayed.
The handset does not
announce the displayed
caller names.
L
The handset’s ringer volume is turned off. Adjust it
(page 41).
L
The Talking Caller ID feature is turned off. Turn it on
(page 45).
L
The ring count for the answering system is set to “
2
” or
“
Toll saver
”. Select a different setting (page 57).
The caller list/incoming
phone numbers are not
edited automatically.
L
The Caller ID number auto edit feature is turned off.
Turn it on and try again (page 45).
L
You need to call back the edited number to activate
Caller ID number auto edit.
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