Problem
Cause/solution
I cannot make long distance
calls.
R
Make sure that you have long distance service.
I cannot use voice paging.
R
You cannot use voice paging if other units are in use.
*1 KX-TGD830 series: page 3
Call block
Problem
Cause/solution
The dedicated key for
Telemarketing call block is not
displayed.
R
While on charger, the
M
TELE.BLK.
N
key is not available.
Lift the handset from the charger.
R
If Auto talk feature is set to on, the call is answered
automatically when the handset is lifted from the charger
during an incoming call. Turn off the auto talk feature
(page 34).
Caller ID/Talking Caller ID
Problem
Cause/solution
Caller information is not
displayed.
R
You must subscribe to Caller ID service. Contact your
phone service provider for details.
R
If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R
If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R
The name display service may not be available in some
areas. Contact your phone service provider for details.
R
Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
Caller information is displayed
or announced
late.
R
Depending on your phone service provider, the unit may
display or announce
the caller’s information at the 2nd
ring or later.
R
Move closer to the base unit.
Caller information is not
announced.
R
The ringer volume is turned off. Adjust the ringer volume
(page 32).
R
The Talking Caller ID feature is turned off. Turn it on
(page 32).
R
The number of rings for the answering system is set to
“
2
rings
”
or
“
Toll saver
”
. Select a different setting
The caller list/incoming phone
numbers are not edited
automatically.
R
The Caller ID number auto edit feature is turned off. Turn
it on and try again (page 34).
R
You need to call back the edited number to activate Caller
ID number auto edit.
For assistance, please visit https://shop.panasonic.com/support
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Useful Information
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