Problem
Cause/solution
Caller information is not
announced.
R
The ringer volume is turned off. Adjust the ringer volume
(page 27).
R
The Talking Caller ID feature is turned off. Turn it on
(page 27).
R
The number of rings for the answering system is set to
“
2
rings
”
or
“
Toll saver
”
. Select a different setting
The caller list/incoming phone
numbers are not edited
automatically.
R
The Caller ID number auto edit feature is turned off. Turn
it on and try again (page 28).
R
You need to call back the edited number to activate Caller
ID number auto edit.
I cannot dial the phone number
edited in the caller list.
R
The phone number you dialed might have been edited
incorrectly (for example, the long distance “1” or the area
code is missing). Edit the phone number with another
pattern (page 36).
Time on the unit has shifted.
R
Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment to
“
Manual
”
(off) (page 27).
The 2nd caller’s information is
not displayed during an outside
call.
R
In order to use Caller ID, call waiting, or Call Waiting
Caller ID (CWID), you must first contact your phone
service provider and subscribe to the desired service.
After subscribing, you may need to contact your phone
service provider again to activate this specific service,
even if you already subscribed to both Caller ID and Call
Waiting with Caller ID services (CWID).
Answering system
Problem
Cause/solution
The unit does not record new
messages.
R
The answering system is turned off. Turn it on (page 37).
R
The message memory is full. Erase unnecessary
messages (page 38, 39).
R
The recording time is set to
“
Greeting only
”
. Change
the setting (page 40).
R
Your phone service provider’s voicemail service may be
answering your calls before the unit’s answering system
can answer your calls. Change the unit’s number of rings
setting (page 40) to a lower value, or contact your phone
service provider.
I cannot operate the answering
system remotely.
R
The remote access code is not set. Set the remote
access code (page 39).
R
You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 39).
R
The answering system is turned off. Turn it on (page 40).
For assistance, please visit http://shop.panasonic.com/support
49
Useful Information
TGD61x_63x(en)_0428_ver021.pdf 49
2021/04/28 11:28:14