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Problem
Cause/solution
The unit does not work.
R
Make sure the batteries are installed correctly (page 8).
R
Fully charge the batteries (page 9).
R
Check the connections (page 8).
R
Unplug the base unit’s AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset and
try again.
R
The handset has not been registered to the base unit. Register
the handset (30).
The handset display is
blank.
R
The handset is not turned on. Turn the power on (page 12).
I cannot hear a dial tone.
R
Make sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.
R
The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
I cannot use the intercom
feature.
R
This feature is available between the handsets. Although the
handset displays
“
Intercom
”
, or
“
Auto Intercom
”
, these
features are not available for single handset models.
Time on the unit has
shifted.
R
Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to
“
Manual
”
(off) (page 23).
Menu list
Problem
Cause/solution
I cannot activate the eco
mode.
R
You cannot set eco mode when you set the repeater mode
“
On
”
. If required, set the repeater mode to
“
Off
”
(page 31).
I cannot remember the
key lock password.
R
If you forget your password, contact an authorised service
centre.
Battery recharge
Problem
Cause/solution
I fully charged the
batteries, but
–
still flashes or
– the operating time
seems to be shorter.
R
Clean the battery ends (
,
) and the charge contacts with
a dry cloth and charge again.
R
It is time to replace the batteries (page 8).
42
Useful Information
KX-TGD5xxUE(en)_0930_ver020.pdf 42
10/24/2019 1:48:24 PM