Caller ID/Talking Caller ID
Problem
Cause/solution
Caller information is not
displayed.
R
You must subscribe to Caller ID service. Contact your
phone service provider for details.
R
If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R
If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R
The name display service may not be available in some
areas. Contact your phone service provider for details.
Caller information is displayed
or announced late.
R
Depending on your phone service provider, the unit may
display or announce the caller’s information at the 2nd
ring or later.
Caller information is not
announced.
R
The handset or base unit’s ringer volume is turned off.
Adjust it (page 12, 18).
R
The Talking Caller ID feature is turned off. Turn it on
(page 18).
R
The number of rings for the answering system is set to
“
2
rings
”
or
“
Toll saver
”
. Select a different setting
R
If the base unit and another handset are having an
intercom call, your handset does not announce caller
information.
Answering system
Problem
Cause/solution
The unit does not record new
messages.
R
The answering system is turned off. Turn it on (page 25).
R
The message memory is full. Erase unnecessary
messages (page 25).
R
The recording time is set to
“
Greeting only
”
. Change
the setting (page 27).
R
Your phone service provider’s voicemail service may be
answering your calls before the unit’s answering system
can answer your calls. Change the unit’s number of rings
setting (page 27) to a lower value, or contact your phone
service provider.
For assistance, visit www.panasonic.ca/english/support
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Useful Information
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