Caller ID
Problem
Cause/solution
Caller information is not
displayed.
R
You must subscribe to Caller ID service. Contact your
phone service provider for details.
R
If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R
If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R
The name display service may not be available in some
areas. Contact your phone service provider for details.
Caller information is displayed
late.
R
Depending on your phone service provider, the unit may
display the caller’s information at the 2nd ring or later.
Answering system
Problem
Cause/solution
The unit does not record new
messages.
R
The answering system is turned off. Turn it on (page 24).
R
The message memory is full. Erase unnecessary
messages (page 24).
R
The recording time is set to
“
Greeting only
”
. Change
the setting (page 27).
R
Your phone service provider’s voicemail service may be
answering your calls before the unit’s answering system
can answer your calls. Change the unit’s number of rings
setting (page 26) to a lower value, or contact your phone
service provider.
Voicemail
Problem
Cause/solution
“
New Voice Mail
”
is shown
on the handset display. How do
I remove this message from the
display?
R
Listen your new voicemail messages (page 28).
Depending on your voicemail service provider, you may
need to erase all messages in your voice mailbox in order
to remove this message.
R
You can remove this message manually by pressing and
holding
#
until the unit beeps.
For assistance, please visit http://shop.panasonic.com/support
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Useful Information
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