Problem
Cause/solution
I cannot hear a dial tone.
R
The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
Time on the unit has shifted.
R
Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment to
“
Manual
”
(off) (page 18).
Battery recharge
Problem
Cause/solution
I fully charged the batteries, but
–
still flashes,
–
is displayed, or
– the operating time seems to
be shorter.
R
Clean the battery ends (
,
) and the charge contacts
with a dry cloth and charge again.
R
It is time to replace the batteries (page 8).
Making/answering calls, intercom
Problem
Cause/solution
is displayed.
R
The handset is too far from the base unit. Move closer.
R
The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R
The handset is not registered to the base unit. Register it
(page 22).
Noise is heard, sound cuts in
and out.
R
You are using the handset or base unit in an area with
high electrical interference. Re-position the base unit and
use the handset away from sources of interference.
R
Move closer to the base unit.
R
If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
The handset does not ring.
R
The ringer volume is turned off. Adjust the ringer volume
(page 12, 18).
R
Silent mode is turned on. Turn it off (page 20).
I cannot make a call.
R
The dialing mode may be set incorrectly. Change the
setting (page 11).
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Useful Information
TGC35x_36x(en)_1116_ver012.pdf 30
2015/11/16 9:16:36
