Useful Information
46
Answering system
Problem
Cause/solution
The unit does not
record new messages.
L
The answering system is turned off. Turn it on (page
30).
L
The message memory is full. Erase unwanted
messages (page 32).
L
The recording time is set to
“
Greeting Only
”
.
Change the setting (page 35).
L
If your own greeting message is not recorded properly,
callers are unable to leave a message. Record your
own greeting message again (page 31).
L
If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company,
not your telephone. Change the unit’s number of rings
setting or contact your service provider/
telephone company (page 34).
My own greeting
message cannot be
properly heard.
L
Record your own greeting message again (page 31).
I cannot operate the
answering system.
L
Someone is using the unit. Wait for the other user to
finish.
L
A caller is leaving a message. Wait for the caller to
finish.
L
The handset is too far from the base unit. Move closer.
I cannot operate the
answering system
remotely.
L
The remote access code is not set. Set the remote
access code (page 33).
L
You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 33).
L
Press each key firmly.
L
The answering system is turned off. Turn it on (page
34).
TG6561AL(e).book Page 46 Monday, July 26, 2010 4:05 PM