Useful Information
77
Call Display
Problem
Cause & solution
The handset does not
display the caller’s name
and/or phone number.
L
You have not subscribed to Call Display service.
Contact your telephone company to subscribe.
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If your unit is connected to any additional telephone
equipment such as a Call Display box or wireless
telephone jack, disconnect the unit from the equipment
and plug the unit directly into the wall jack.
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If your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
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The name display service may not be available in some
areas. Contact your telephone company for details.
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Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
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The caller requested not to send caller information
(page 34).
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If a call is being transferred to you, the caller information
will not be displayed.
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Generally caller information is displayed from the 2nd
ring.
The handset or base unit
does not announce the
displayed caller names.
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The handset or base unit’s ringer volume is turned off.
Adjust it (page 28, 53).
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The Talking Call Display feature is turned off. Turn it on
(page 59, 62).
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Caller names will usually be announced after the 2nd
ring.
The handset or base unit
does not announce the
displayed caller’s name
correctly.
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Name pronunciation may vary. This feature may not
pronounce all names correctly.
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The handset or base unit will announce each letter of
abbreviations, such as “Co.” and “Inc.”.
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Call Display supports a name of up to 15 letters. If the
caller’s name has more than 15 letters, the name will
not be announced correctly.
I cannot dial the phone
number edited in the
caller list.
L
The phone number you dialed might have an incorrect
edited pattern (for example, the long distance “1” or the
area code is missing). Edit the phone number with
another pattern (page 39).
The display exits the
caller list while searching.
L
The handset automatically exits after 1 minute of
inactivity.
TG5562C_5566C(e).book Page 77 Friday, May 27, 2005 10:14 AM
