Problem
Cause/solution
I cannot hear a dial tone.
R
Make sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.
R
The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R
Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel to
have the unit repaired. If the working telephone does not
operate properly, contact your service provider/telephone
company.
I cannot use the intercom
or phonebook copy feature.
R
These features are available between the handsets. Although
the handset displays
“
Intercom
”
,
“
Copy All
”
, or
“
Copy
”
,
these features are not available for single handset models.
Programmable settings
Problem
Cause/solution
The display is in a
language I cannot read.
R
Change the display language (page 11).
I cannot activate the eco
mode.
R
You cannot set eco mode when you set the repeater mode
“
On
”
. If required, set the repeater mode to
“
Off
”
Battery recharge
Problem
Cause/solution
The handset beeps and/or
flashes.
R
Battery charge is low. Fully charge the batteries (page 8).
I fully charged the
batteries, but
–
still flashes or
– the operating time
seems to be shorter.
R
Clean the battery ends (
,
) and the charge contacts with
a dry cloth and charge again.
R
It is time to replace the batteries (page 8).
Making/answering calls, intercom
Problem
Cause/solution
is flashing.
R
The handset is too far from the base unit. Move closer.
R
The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R
The handset is not registered to the base unit. Register it
(page 29).
R
Activating one touch eco mode reduces the range of the base
unit in standby mode. If required, turn eco mode off (page 12).
27
Useful Information
TG2711HK(en-en)_0914_ver002.pdf 27
2012/09/14 14:33:44
