background image

For assistance, please call: 1-800-211-PANA(7262)

45

Troubleshooting

Usef

ul Inform

ation

The handset does not display 
the caller’s name and/or 
phone number.

• You need to subscribe to Caller ID.
• Other telephone equipment may be 

interfering with your phone. Disconnect it and 
try again.

• Other electrical appliances connected to the 

same outlet may be interfering with Caller ID.

• Telephone line noise may be affecting Caller 

ID.

• The caller requested not to send his/her 

Caller ID information (p. 21).

• If a (separate) Caller ID box is connected 

between the base unit and the telephone wall 
jack, disconnect the Caller ID box or plug the 
unit directly into the wall jack.

The handset cannot 
automatically edit the Caller 
List/incoming phone numbers.

• The Caller ID number auto edit feature is 

turned off. Turn it on (p. 25) and try again.

• You need to press 

[

C

]

 or 

[

s

]

 after editing 

the number.

The handset display exits the 
Caller List or phone book.

• Do not pause for over 60 seconds while 

searching.

You cannot redial.

• If the last number dialed was more than 

48 digits long, the number will not be redialed 
correctly.

You cannot make long 
distance calls.

• Please make sure you have long distance 

service.

Recharge battery

” is 

displayed, “

7

” flashes, or 

the handset beeps 
intermittently.

• Fully charge the battery (p. 9).

Charge for 6h

” and “

8

” 

are displayed and the handset 
does not work.

• The battery has been discharged. Fully 

charge the battery (p. 9).

• Check battery installation (p. 9).

You charged the battery fully, 
but “

Recharge battery

” is 

still displayed and/or “

7

” 

continues to flash, or “

Charge 

for 6h

” and “

8

” are 

displayed.

• Clean the charge contacts and charge again 

(p. 10).

• The battery may need to be replaced. If you 

install a new battery, fully charge it (p. 9).

Problem

Cause & Remedy

PQQX13981YA.book  Page 45  Friday, January 23, 2004  9:53 AM

Содержание KX-TG2312

Страница 1: ...ility The unit is Caller ID compatible To display the caller s name and phone number you must subscribe to Caller ID service PLEASE READ BEFORE USE AND SAVE Panasonic World Wide Web address http www panasonic com for customers in the USA or Puerto Rico Charge the battery for 6 hours before initial use ...

Страница 2: ...and phone number Call Waiting Caller ID which displays a second caller s name and phone number while the user is on another call requires a subscription to both Caller ID and Call Waiting with Caller ID Services CWID After subscribing to Voice Mail Service this unit will give you visual indication to let you know when there are messages in the mailbox AAC Adaptor p 8 Order No PQLV1Z PQLV1 one ATel...

Страница 3: ...ration the recommended base unit location is Note If you use the handset near a microwave oven which is being used noise may be heard from the receiver or the speaker Move away from the microwave oven and closer to the base unit If you use the handset near another cordless phone s base unit noise may be heard Move away from the other cordless phone s base unit and closer to your base unit Raise th...

Страница 4: ...o Edit 25 Storing Caller Information in the Phone Book 26 Erasing Caller Information 27 Phone Book 28 Storing Names and Numbers 28 Dialing from the Phone Book 30 Chain Dial 31 Editing an Item in the Phone Book 32 Erasing an Item in the Phone Book 32 Voice Mail Service 33 Storing a Voice Mail Access Number 33 Setting Voice Mail VM Tone Detection 34 Listening to Voice Mail Messages 35 Special Featur...

Страница 5: ...Appear on Your Display 43 Troubleshooting 44 Important Safety Instructions 47 FCC and Other Information 48 Index 51 Warranty 53 Specifications 55 Useful Information Important Throughout these Operating Instructions and are used to indicate with which unit an operation can be performed Perform with the handset Perform with the base unit Perform with the handset and base unit together Handset Base U...

Страница 6: ...DSET LOCATOR Button p 36 Antenna Display Receiver Soft Keys p 7 OFF Button p 11 17 MENU Button p 11 Navigator Key d B p 7 Back side Speaker Headset Jack p 41 C TALK Button p 17 s Speakerphone Button p 17 TONE Button p 36 FLASH CALL WAIT Button p 37 REDIAL Button p 18 Charge Contacts p 10 Microphone p 17 HOLD Button p 18 ...

Страница 7: ... this sample display VE and Mute are displayed above soft keys Scrolls up B and down d the function menu the Caller List and the phone book Increases B or decreases d the handset ringer and receiver speaker volumes Throughout these Operating Instructions The soft keys are indicated by what is displayed above the keys Ex Press Mute indicates Press the soft key below Mute The navigator key is indica...

Страница 8: ...ed to a PBX which does not support Caller ID and voice mail services you cannot access those services The unit will not work during a power failure We recommend connecting a standard telephone to the same telephone line or to the same telephone jack using the Panasonic KX J66 T adaptor Fasten the AC adaptor cord Single Line Telephone Jack RJ11C Telephone Line Cord Power Outlet AC 120 V 60 Hz AC Ad...

Страница 9: ... the cover and charge the battery for 6 hours Battery Charge Place the handset on the base unit Charge for 6 hours before initial use The unit beeps once the CHARGE indicator lights and Charging is displayed When the battery is fully charged Charge completed is displayed Battery strength You can confirm battery strength on the handset display Battery strength is indicated by the icons shown in the...

Страница 10: ...ctually talk on the handset will be shortened Actual battery performance depends on a combination of how often the handset is in TALK mode and how often it is in Standby mode If the battery is fully charged you do not have to place the handset on the base unit until Recharge battery is displayed and or 7 flashes This will maximize the battery life If you want to keep the battery fully charged at a...

Страница 11: ...etects a problem an error message will be displayed p 43 and or error beeps will sound Make sure the handset and base unit are not being used The handset must be operated near the base unit and while off the base unit 1 Press MENU The main menu is displayed p 12 2 Scroll to the desired item by pressing d or B 3 Press Select to select the desired item 4 If the item has a sub menu select the menu it...

Страница 12: ...ly by pressing 0 to 9 instead of using the soft keys p 42 Handset Main menu Sub menu I Sub menu II Voice enhancer Initial setting Ringer volume Ringer tone Ringer setting Set dial mode Set flash time Set line mode Store VM access VM tone detect Caller ID edit Auto talk Key tone Set tel line Voice Mail Change language LCD contrast V M access p 13 p 37 p 35 p 19 p 15 p 16 p 16 p 14 p 14 p 38 p 13 p ...

Страница 13: ...hange from English to Spanish press Español To change from Spanish to English press English The display changes to the selected language You can also select a language by pressing d or B 5 When Spanish is selected press Salvar then press OFF When English is selected press Save then press OFF 1 Press MENU 2 Scroll to Initial setting by pressing d or B then press Select 3 Scroll to Set tel line by p...

Страница 14: ...to Talk feature turned off 1 Press MENU 2 Scroll to Initial setting by pressing d or B then press Select 3 Scroll to Set tel line by pressing d or B then press Select 4 Scroll to Set line mode by pressing d or B then press Select 5 Select A or B by pressing d or B 6 Press Save then press OFF 1 Press MENU 2 Scroll to Initial setting by pressing d or B then press Select 3 Scroll to Auto talk by pres...

Страница 15: ... outside call is ringing Press d or B while the handset is ringing Temporary ringer off While the handset is ringing for an outside call you can turn the ringer off temporarily by pressing OFF The handset will ring again as normal the next time a call is received 1 Press MENU 2 Scroll to Ringer setting by pressing d or B then press Select 3 Press Select at Ringer volume 4 Select the desired volume...

Страница 16: ... LCD Contrast There are 6 levels of LCD contrast The factory preset is level 3 1 Press MENU 2 Scroll to Ringer setting by pressing d or B then press Select 3 Scroll to Ringer tone by pressing d or B then press Select 4 Select the desired ringer tone by pressing d or B The handset will ring and the ringer tone will change If the ringer volume has been turned off the handset will not ring p 15 You c...

Страница 17: ...is displayed After a few seconds the display will show the length of the call 3 When the other party answers talk into the microphone 4 To hang up press OFF or place the handset on the base unit Hands free Digital Duplex Speakerphone For best performance please note the following Talk alternately with the other party in a quiet room If you or the other party has difficulty hearing press d to decre...

Страница 18: ... C or s If another phone is connected on the same line p 8 you can also take the call by lifting its handset If a call is kept on hold for 6 minutes an alarm tone will start to sound After 4 additional minutes on hold the call will be disconnected 1 Enter a phone number If you misdial press Clear Enter the correct number If a pause is required when dialing press Pause where needed p 36 To cancel p...

Страница 19: ...press VE during a conversation J is displayed To turn this feature off press VE again J disappears from the display After hanging up a call the on off setting will be retained If you store a voice mail access number p 33 VM will be displayed instead of VE for 15 seconds after pressing C or s When the handset is not in use you can also turn this feature on or off by programming as follows 1 Press M...

Страница 20: ... by simply lifting the handset off the base unit Temporary ringer off You can turn the ringer off temporarily by pressing OFF while the handset is ringing for an outside call The handset will ring again as normal the next time a call is received If the ringer volume is turned off the unit will not ring p 15 1 Press C or s You can also answer a call by pressing any button except d B or OFF 2 To han...

Страница 21: ...played Depending on the radio communications with the base unit the handset may not display Caller ID information immediately after the first ring If your unit is connected to a PBX which does not support Caller ID you cannot access Caller ID service Name display service may not be available in some areas For further information please contact your telephone company If you subscribe to both Caller...

Страница 22: ...alls logged in the Caller List If there are no items in the Caller List Rcvd calls will not be displayed After viewing the missed call entries missed calls will disappear from the display When your voice mailbox has received message s Voice Mail will be displayed in place of missed calls display p 35 1 Press Rcvd calls d or B to enter the Caller List 2 To search from the most recent call press d T...

Страница 23: ... of the most recent call will be recorded After viewing a caller s information 2 to 9 will be replaced with Calling Back from the Caller List In some cases you may have to edit the number before dialing p 24 Ex You may have to delete 1 and the area code If a phone number is not displayed in the caller information you cannot call that caller back from the Caller List 1 Press Rcvd calls d or B to en...

Страница 24: ... H are displayed depends on how the telephone number is displayed in step 2 5 To call the edited number press C or s If Caller ID Number Auto Edit is turned on factory preset is on phone numbers with the same area code as the number you edited will now be edited in the Caller List and each time you receive a call You can press OFF immediately after pressing C or s if you wish to activate the Auto ...

Страница 25: ...hone numbers from the 4 most recently edited area codes will be automatically edited You can turn this feature on or off using the handset The factory preset is ON To turn Caller ID Number Auto Edit on or off If you fail to reach your destination when making a call the phone number you dialed might have an incorrect pattern Edit the phone number with another pattern p 24 When this feature is turne...

Страница 26: ...24 4 Press Save If there is no name information for the caller Enter name will be displayed You can enter a name by performing the following steps 1 enter the name p 29 2 press d and 3 press Save If a name is not required press d then press Save To continue storing other items repeat from step 2 To exit programming mode press OFF Handset 2 missed calls Rcvd Phone calls book K L 2 missed calls Scro...

Страница 27: ...the Caller List 2 Scroll to the desired caller by pressing d or B then press Erase To erase other items repeat step 2 To exit the Caller List press OFF 1 Press Rcvd calls d or B to enter the Caller List 2 Press All erase 3 Press Yes All entries in your Caller List are erased Handset 2 missed calls Rcvd Phone calls book K L 2 missed calls Scroll list All erase dB K REAGAN TOM 12 20A JUN 12 Erase Se...

Страница 28: ... to 9 p 29 then press d If a name is not required press d then go to step 4 4 Enter a phone number of up to 32 digits Each time you press f a digit is erased To erase all of the digits press and hold f If a pause is required when dialing press P A pause is stored in a phone number as one digit p 36 5 Press d If you want to change the name press Edit The display returns to step 3 Change the name If...

Страница 29: ...he incorrect character Each time you press f a character is erased Re enter the correct character To erase all characters press and hold f Keys Characters Keys Characters 1 1 6 m n o M N O 6 2 a b c A B C 2 7 p q r s P Q R S 7 3 d e f D E F 3 8 t u v T U V 8 4 g h i G H I 4 9 w x y z W X Y Z 9 5 j k l J K L 5 0 0 Space f Erases the character to the left g Moves the cursor to the right To enter ano...

Страница 30: ... see the Index on page 31 Ex To find Frank press 3 repeatedly until the first item under F is displayed If there are no items beginning with the character you selected the first item in the next alphabetical index will be displayed 4 Press d repeatedly until the desired name is displayed 1 Press Phone book 2 Press Search 3 Scroll to the desired item To scroll down press d To scroll up press B 4 Pr...

Страница 31: ...storing in the phone book p 28 1 Search and dial from phone book 1 800 012 3456 Calling card access number The voice guidance may be announced 2 Search and dial from phone book 1234 Calling card PIN 3 Search and dial from phone book 1 555 012 3456 Destination number If you have rotary or pulse service you need to press before pressing MENU in step 1 to change the dialing mode temporarily to tone K...

Страница 32: ...en press d If you do not need to change the number press d then go to step 6 Each time you press f a digit is erased To erase all of the digits press and hold f 6 Press Save To continue editing other items repeat from step 3 7 Press OFF 1 Press Phone book 2 Press Search 3 Scroll to the desired item by pressing d or B then press Erase To search for the item by initial see page 30 4 Press Yes To era...

Страница 33: ... number Repeat steps 1 to 4 then press and hold f until all of the digits are erased Press MENU then press OFF 1 Press MENU 2 Scroll to Initial setting by pressing d or B then press Select 3 Press Select at Voice Mail 4 Press Select at Store VM access 5 Enter your access number up to 32 digits If a pause is required for dialing press P Each time you press f a digit is erased To erase all of the di...

Страница 34: ...ogramming when you do not subscribe to a voice mail service your telephone company does not send a series of tones followed by a continuous tone to indicate you have new voice mail or your phone is connected to a business or office telephone system PBX See below to turn this setting off If you are not sure which setting is required consult your local telephone company or contact the Panasonic Cust...

Страница 35: ... pressing and holding OFF until the handset beeps Voice Mail will disappear If your voice mail service uses a voice mail tone and the recorded message is over 3 minutes long Voice Mail may not be displayed If your voice mail service uses a voice mail tone the tone will be heard from any parallel connected phone If you use another phone to retrieve messages you have to dial your access number manua...

Страница 36: ...d speaker the mute will be released Using the PAUSE Key For PBX Line Long Distance Calls We recommend you press Pause or P if a pause is required for dial with a PBX or to make a long distance call Ex Line access number 9 PBX 9 N Pause or P N Pressing Pause or P once creates a 3 5 second pause This prevents misdialing when you dial after confirming the entered number p 18 or dial a stored number p...

Страница 37: ...t CWID service is activated on your telephone line FLASH Button Pressing FLASH CALL WAIT allows you to use special features of your host PBX such as transferring an extension call or accessing optional telephone services such as call waiting Pressing FLASH CALL WAIT cancels Temporary Tone Dialing mode or the mute p 36 Selecting the flash time The flash time required depends on your telephone excha...

Страница 38: ...y again from step 1 You can stop registration by pressing OFF on the handset and pressing HANDSET LOCATOR on the base unit 1 Press MENU 2 Scroll to Initial setting by pressing d or B then press Select 3 Scroll to Key tone by pressing d or B then press Select 4 Select Off or On by pressing d or B 5 Press Save then press OFF 1 Base unit Press and hold HANDSET LOCATOR until the CHARGE indicator flash...

Страница 39: ...houlder rest attachment if you need to keep your hands free during a phone conversation To attach the shoulder rest attachment Attach the included belt clip to the handset see above then attach the shoulder rest attachment to the belt clip as shown below You will hear a click when the shoulder rest attachment is in place To remove the shoulder rest attachment Slide the base of the attachment in th...

Страница 40: ...disconnected 3 Tuck the telephone line cord inside the wall mounting adaptor then push the adaptor in the direction of the arrows 1 and 2 while pressing the tabs The word UP WALL should face upward 4 Connect the telephone line cord Mount the unit then slide it down Raise the antenna 5 To charge the handset battery Place the handset on the base unit The unit beeps once and the CHARGE indicator ligh...

Страница 41: ...KX TCA86 KX TCA88 KX TCA88HA KX TCA91 KX TCA92 or KX TCA98 headset To order call the accessories telephone number on page 2 Connecting an optional headset Open the headset jack cover and insert the headset plug into the headset jack as shown below Headset sold separately Model shown here is KX TCA88 To switch to the speakerphone while using the headset Press s To return to the headset press C Head...

Страница 42: ...lection items Page Ringer volume 1 1 0 Off 1 Low 2 Medium 3 High p 15 Ringer tone 1 2 1 3 Tone pattern 1 3 4 7 Melody pattern 1 4 p 16 V M access 3 p 35 Voice enhancer 5 1 On 0 Off p 19 LCD contrast 0 1 1 6 Level 1 6 p 16 Key tone 0 2 1 On 0 Off p 38 Auto talk 0 3 1 On 0 Off p 14 Caller ID number auto edit 0 4 1 On 0 Off p 25 Set dial mode 0 5 1 1 Pulse 2 Tone p 13 Set flash time 0 5 2 1 700 ms 2 ...

Страница 43: ...ease lift up and try again A handset button was pressed while the handset was on the base unit Lift the handset and press the button again Error When you tried to re register the handset the handset and base unit could not link for some reason such as interference from electrical appliances Move the handset and base unit away from any electrical appliances and try again Phone book full When you tr...

Страница 44: ... p 10 Check battery installation p 9 Unplug the base unit s AC adaptor to reset it Plug in and try again Re install the battery p 9 and fully charge it Static sound cuts in out fades Interference from other electrical units Move the handset and base unit away from other electrical appliances p 3 Walk closer to the base unit Raise the base unit antenna The handset does not ring The ringer volume is...

Страница 45: ... feature is turned off Turn it on p 25 and try again You need to press C or s after editing the number The handset display exits the Caller List or phone book Do not pause for over 60 seconds while searching You cannot redial If the last number dialed was more than 48 digits long the number will not be redialed correctly You cannot make long distance calls Please make sure you have long distance s...

Страница 46: ...dset Make sure the optional headset is connected properly p 41 If SP phone is displayed on the handset press C to switch to the headset If you cannot solve your problem Visit our website http www panasonic com support Contact us via the web at http www panasonic com contactinfo Call our customer call center at 1 800 211 PANA 7262 Problem Cause Remedy ...

Страница 47: ...nd extension cords This can result in the risk of fire or electric shock 10 Never push any objects through slots in this unit This may result in the risk of fire or electric shock Never spill any liquid on the unit 11 To reduce the risk of electric shock do not disassemble this unit Take the unit to an authorized servicenter when service is required Opening or removing covers may expose you to dan...

Страница 48: ...mat US ACJ If requested this number must be provided to the telephone company Registration No found on the bottom of the unit Ringer Equivalence No REN 0 1B A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with thi...

Страница 49: ...2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this phone CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this device Note This equipment has been tested and found to comply with the lim...

Страница 50: ... vibration shock or direct sunlight Medical consult the manufacturer of any personal medical devices such as pacemakers or hearing aids to determine if they are adequately shielded from external RF radio frequency energy The unit operates in the frequency range of 2400MHz to 2481MHz and the power output level can range 0 04 to 0 1 watts Do not use the unit in health care facilities if any regulati...

Страница 51: ...Display language 13 F FCC and other information 48 FLASH button 37 Flash time 37 Function menu Direct commands 42 Function menu selection 11 Function menu table 12 H Handset locator 36 Headset optional 41 Hold 18 I Installation AC adaptor 8 Installation battery 9 Installation telephone line cord 8 K Key tone 38 L LCD contrast 16 Lighted handset keypad 19 Line mode 14 Location of controls 6 M Makin...

Страница 52: ...r rest attachment 39 Soft keys 7 Specifications 55 SP phone 17 T Troubleshooting 44 TTY 2 54 Back Cover V VE Voice Enhancer 19 VM Voice Mail 33 Voice enhancer technology 19 Volume control 18 W Wall mounting 40 Warranty 53 indicates important information and frequently used features ...

Страница 53: ...1 800 237 9080 For assistance in Puerto Rico call Panasonic Sales Company 787 750 4300 or fax 787 768 2910 For Limited Warranty service for headsets if a headset is included with this product please call Panasonic Plus Department at 1 800 833 9626 When shipping the unit carefully pack include all accessories and send it prepaid adequately insured and preferably in the original carton Include a let...

Страница 54: ...ature requests by visiting our Web Site at http www panasonic com support or contact us via the web at http www panasonic com contactinfo You may also contact us directly at 1 800 211 PANA 7262 Monday Friday 9 am 9 pm Saturday Sunday 10 am 7 pm EST For hearing or speech impaired TTY users TTY 1 877 833 8855 For hearing or speech impaired TTY users TTY 1 866 605 1277 Purchase Parts Accessories and ...

Страница 55: ... x 6 27 32 Mass Weight Approx 330 g 0 73 lb Handset Power Supply Ni MH battery 3 6 V 830 mAh Frequency 2 40 GHz 2 48 GHz Dimensions H x W x D Approx 208 mm x 52 mm x 39 mm 8 3 16 x 2 1 16 x 1 17 32 Mass Weight Approx 190 g 0 42 lb Security Codes 1 000 000 Dialing Mode Tone DTMF Pulse Operating Environment 5 C 40 C 41 F 104 F Specifications are subject to change without notice For your future refer...

Страница 56: ...fo Call us at 1 800 211 PANA 7262 or 1 800 833 9626 When you ship the product Carefully pack your unit preferably in the original carton Attach a letter detailing the symptom to the outside of the carton Symptom Send the unit to an authorized servicenter prepaid and adequately insured Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales...

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