Useful Information
43
The handset will not turn on.
L
Make sure that the batteries are installed correctly
(page 11).
L
Fully charge the batteries (page 12).
L
Clean the charge contacts and charge again (page
12).
I have changed the display
language to a language I cannot
read.
L
Change the display language (page 13).
I cannot make or receive calls.
L
The AC adaptor or telephone line cord is not
connected. Check the connections.
L
If you are using a splitter to connect the unit,
remove the splitter and connect the unit to the wall
socket directly. If the unit operates properly, check
the splitter.
L
Disconnect the base unit from the telephone line
and connect the line to a known working telephone.
If the working telephone operates properly, contact
our service personnel to have the unit repaired. If
the working telephone does not operate properly,
contact your service provider/telephone company.
L
You dialled a call restricted number (page 25).
L
The key lock feature is turned on. Turn it off (page
15).
L
The unit is not designed to be used with rotary
(pulse dialling) services.
The unit does not ring.
L
The ringer volume is turned off. Adjust the ringer
volume (page 20, 24).
L
The night mode feature is turned on. Turn it off
(page 22).
The batteries should be charging
but the battery icon does not
change.
L
Clean the charge contacts and charge again (page
12).
A busy tone is heard when
{C}
is
pressed.
L
The handset is too far from the base unit. Move
closer and try again.
L
Another handset is in use. Wait and try again later.
Static is heard, sound cuts in and
out. Interference from other
electrical units.
L
Place the handset and the base unit away from
other electrical appliances.
L
Move closer to the base unit.
L
Your unit is connected to a telephone line with
ADSL service. We recommend connecting a filter
(contact your ADSL service provider) to the
telephone line between the base unit and the
telephone line socket.
Problem
Cause & solution
TG1861AL(e).book Page 43 Friday, March 31, 2006 3:28 PM