Problem
Cause/solution
The unit does not work.
R
Make sure the batteries are installed correctly (page 9).
R
Fully charge the batteries (page 10).
R
Check the connections (page 9).
R
Unplug the base unit’s AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset and
try again.
R
The handset has not been registered to the base unit. Register
the handset (page 28).
The handset display is
blank.
R
The handset is not turned on. Turn the power on (page 12).
I cannot hear a dial tone.
R
Make sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.
R
The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R
Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel to
have the unit repaired. If the working telephone does not
operate properly, contact your phone service provider.
I cannot use the intercom
feature.
R
This feature is available between the handsets. Although the
handset displays
“
Intercom
”
, this feature is not available for
single handset models.
Menu list
Problem
Cause/solution
The display is in a
language I cannot read.
R
Change the display language (page 12).
I cannot register a handset
to a base unit.
R
You entered the wrong PIN. If you forget your PIN, contact an
authorised service centre.
Battery recharge
Problem
Cause/solution
The handset beeps and/or
flashes.
R
Battery charge is low. Fully charge the batteries (page 10).
I fully charged the
batteries, but
– battery level does not
increase or
– the operating time
seems to be shorter.
R
Clean the battery ends (
,
) and the charge contacts with
a dry cloth and charge again.
R
It is time to replace the batteries (page 9).
26
Useful Information
KX-TG1711BXUE_eng_0223_ver001.pdf 26
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