Useful Information
20
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
The handset display is
blank.
L
The handset is not turned on. Turn the
power on (page 7).
The handset will not turn
on.
L
Make sure that the batteries are
installed correctly (page 7).
L
Fully charge the batteries (page 7).
I have changed the
display language to a
language I cannot read.
L
Change the display language
(page 10).
A busy tone is heard
when
{C}
is pressed.
L
The handset is too far from the base
unit. Move closer and try again.
Noise is heard, sound
cuts in and out.
L
You are using the handset or base unit
in an area with high electrical
interference. Re-position the base unit
and use the handset away from
sources of interference.
L
Move closer to the base unit.
L
If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL
filter between the base unit and the
telephone line jack. Contact your DSL/
ADSL provider for details.
I fully charged the
batteries, but
7
still
flashes.
L
Clean the charge contacts and charge
again (page 7).
L
It is time to replace the batteries
(page 7).
I fully charged the
batteries, but the
operating time seems to
be shorter.
L
Clean the battery ends (
S
,
T
) and the
charge contacts with a dry cloth, and
charge again.
Problem
Cause/solution
Caller information is not
displayed.
L
You must subscribe to a Caller ID
service. Contact your service provider/
telephone company for details.
L
If your unit is connected to any
additional telephone equipment,
remove and plug the unit directly into
the wall jack.
L
If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL
filter between the base unit and the
telephone line jack. Contact your DSL/
ADSL provider for details.
L
Other telephone equipment may be
interfering with this unit. Disconnect the
other equipment and try again.
Caller information is slow
to display.
L
Depending on your service provider/
telephone company, the unit may
display the caller’s information at 2nd
ring or later.
L
Move closer to the base unit.
I cannot remember the
PIN.
L
Change the PIN using the instructions
on page 21.
Problem
Cause/solution
TG1311_1312_1313E(e).book Page 20 Thursday, June 19, 2008 1:46 PM
