1.12 Holding Features
92
Feature Guide
1.12 Holding Features
1.12.1 Call Hold
Description
An extension user can put a call on hold. The following Call Hold features are available:
Pressing the HOLD button multiple times alternates between General and Exclusive Call Hold.
Conditions
•
Using the Call Hold feature, a PT user can have one intercom call and multiple outside (CO) line calls
on hold at the same time. To hold multiple intercom calls, the user should use the Call Park feature (
1.12.2 Call Park). Using the Call Hold feature, a single line telephone (SLT) user can have either one
intercom call or one outside (CO) line call on hold. To hold multiple calls, the user should use the Call
Park feature.
•
If an outside party is placed on hold and the call is not retrieved within 30 minutes, the call is
automatically disconnected.
•
Music on Hold
Music, if available, is sent to the outside party on hold (
1.12.4 Music on Hold). An internal audio
source, external audio source, or tone can be selected as the Music on Hold through system
programming (
•
Doorphone calls cannot be put on hold.
•
Hold Recall
If a call on hold is not retrieved within a preprogrammed time period (
Hold Recall Time [200]), a ring
tone will be heard at the extension that put the call on hold. If the extension is engaged in a call when
the timer expires, an alarm tone will be heard. If the hold recall time is set to "Disable", no tone will be
heard. Going off-hook after the hold recall time has expired automatically re-establishes the
conversation with the call on hold.
•
SLT Hold Mode
It is possible to choose how to hold and transfer a call with an SLT, if the length of time that the Recall/
hookswitch is pressed is shorter than a specified duration (
Hookswitch Flash Timing Range [207]).
The following methods (
SLT Hold Mode [104]) are available:
Feature
Description
General Call Hold
Any extension user can retrieve a held call.
Exclusive Call Hold
Only the proprietary telephone (PT) user who held the call can retrieve it.
Mode
Hold
Transfer to Extension
Hold-1
Pressing the Recall/hookswitch
+
Going on-hook
Pressing the Recall/hookswitch
+
Extension No.
Содержание KX-TES824
Страница 13: ...Feature Guide 13 Section 1 Call Handling Features ...
Страница 21: ...1 1 Incoming Call Features Feature Guide 21 1 15 6 Direct Inward System Access DISA 4 2 1 Tones Ring Tones ...
Страница 134: ...1 17 Message Features 134 Feature Guide Installation Manual References 2 3 5 3 Port Caller ID Card KX TE82493 ...
Страница 171: ...Feature Guide 171 Section 2 System Configuration and Administration Features ...
Страница 192: ...2 3 System Data Control 192 Feature Guide User Manual References 4 2 1 Feature Number Table ...
Страница 198: ...2 4 Fault Recovery Diagnostics 198 Feature Guide ...
Страница 199: ...Feature Guide 199 Section 3 Programming Instructions ...
Страница 279: ...Feature Guide 279 Section 4 Appendix ...
Страница 290: ...4 3 Revision History 290 Feature Guide ...
Страница 291: ...Feature Guide 291 Index ...
Страница 297: ...Index Feature Guide 297 ...