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1.19 Voice Mail Features
Feature Guide
145
2.
Extension Backup
If the VPS is assigned to ring with other extensions, for example the operator, for the same outside (CO)
line, the VPS can be used as a backup for the operator when the operator cannot answer an incoming
outside (CO) line call.
In order to use this feature, Delayed Ringing must be set for the VPS (
3.
Status Notification to the VPS
When a call is redirected to the VPS, the PBX sends the status of the called extension to the VPS. This
allows the VPS to appropriately handle the call, playing the appropriate OGM for the caller. For
example, if the called extension is in Do Not Disturb (DND) mode, the OGM (e.g., "I am unable to
answer your call right now, but I will get back to you shortly.") can be played.
VM Service
1.
Accessing a Mailbox
The PBX sends special messages to the VPS to indicate which mailbox should be accessed (
Follow-
on ID
).
2.
FWD to a Mailbox of the VPS
An extension user can set his or her calls to be forwarded to the VPS (
(FWD)). When a call is received at the extension, the PBX sends the extension's mailbox number to the
VPS, and the VPS answers the call with the appropriate OGM (e.g., "Hi, I'm out of the office today...").
Outside (CO) Line Call
PBX
AA 1
AA 2
VPS
Normal
Immediately
10 s delay
15 s delay
Extension
(e.g., Operator)
Outside (CO) Line Call
Extension
Intercom Call
(by Extension,
Operator, etc.)
Port 1
Port 2
VM Hunting
Chain
PBX
VPS
DIL, DISA
FWD
Содержание KX-TES824
Страница 13: ...Feature Guide 13 Section 1 Call Handling Features ...
Страница 21: ...1 1 Incoming Call Features Feature Guide 21 1 15 6 Direct Inward System Access DISA 4 2 1 Tones Ring Tones ...
Страница 134: ...1 17 Message Features 134 Feature Guide Installation Manual References 2 3 5 3 Port Caller ID Card KX TE82493 ...
Страница 171: ...Feature Guide 171 Section 2 System Configuration and Administration Features ...
Страница 192: ...2 3 System Data Control 192 Feature Guide User Manual References 4 2 1 Feature Number Table ...
Страница 198: ...2 4 Fault Recovery Diagnostics 198 Feature Guide ...
Страница 199: ...Feature Guide 199 Section 3 Programming Instructions ...
Страница 279: ...Feature Guide 279 Section 4 Appendix ...
Страница 290: ...4 3 Revision History 290 Feature Guide ...
Страница 291: ...Feature Guide 291 Index ...
Страница 297: ...Index Feature Guide 297 ...