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4.1 Troubleshooting

4.1.1 Troubleshooting

Troubleshooting

Problem

Remedy

The telephone does not work properly.

•

Confirm with your manager that your settings are

correct.

•

If the problem persists, consult your dealer.

The telephone does not respond when
buttons are pressed.

•

The telephone is locked.

Unlock your telephone. (

1.3.24 Extension Dial

Lock, 2.1.5 Remote Extension Dial Lock)

•

Your telephone is connected to an eXtra Device
Port.

System programming is required. Consult your

dealer.

Some features do not work.

•

System management may restrict certain features.

Consult your manager.

•

The feature numbers have changed.

Confirm the revised number and try again.

Even though following the manual
instructions, none of the operations work
when using a proprietary telephone.

•

The Intercom line was not seized.

The seized line,

when going off-hook, was changed by personal setting.
(

3.1.2 Personal Programming)

In the manual, going off-hook means an Intercom

line is seized.
If the setting has been changed, press the INTERCOM
or PDN button after going off-hook and follow the
instructions.

The paralleled single line telephones do not
ring.

•

"No ring" may be selected.

Change the setting to ring. (

1.3.48 Paralleled

Telephone)

The telephone does not work using the
personal settings or with other settings.
(One-touch dialing, forwarding destination,
etc.)

•

The extension line has been changed.

The previous

telephone’s settings have not been cleared.

Clear the settings and then program your desired

settings again. (

1.3.25 Extension Feature Clear,

3.1.2 Personal Programming, 3.1.4 Customizing the
Buttons)

My proprietary telephone does not have a
feature button.

•

Some models do not have the feature button.

Change a flexible button to the desired button.

(

3.1.4 Customizing the Buttons)

Enter the specified feature number instead of the

feature button. (

1.1.1 Before Operating the

Telephones)

188

Operating Manual

Document Version 2008-10

4.1.1 Troubleshooting

Содержание KX-TDA50

Страница 1: ...sonic Hybrid IP PBX Please read this manual carefully before using this product and save this manual for future use KX TDA50 PSMPR Software File Version 5 0000 or later KX TDA100 KX TDA200 PMPR Softwa...

Страница 2: ...r other group members Call Center Queuing Customers ICD Group 01 ICD Group 02 You can forward your calls to a voice processing system and let calling parties leave messages in your mailbox when you ar...

Страница 3: ...Feature Manual You can set incoming calls to be redirected to your message box to let callers leave voice messages when you are unable to answer the phone Simplified Voice Message Hello this is 204 P...

Страница 4: ...Consoles For detailed information about each feature or setting refer to the Feature Manual or PC Programming Manual In this manual several kinds of PTs appear as follows IP Proprietary Telephone IP...

Страница 5: ...notice means that misuse could result in death or serious injury CAUTION This notice means that misuse could result in injury or damage to property Trademarks The Bluetooth word mark and logos are own...

Страница 6: ...e the product near water for example near a bathtub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool Avoid using wired telephones during an electrical storm There is a r...

Страница 7: ...ses a When the power supply cord or plug is damaged or frayed b If liquid has been spilled into the product c If the product has been exposed to rain or water d If the product does not operate accordi...

Страница 8: ...e Security Requirements below must be observed Failure to do so may result in Loss leakage falsification or theft of user information Illegal use of the PBX by a third party Interference or suspension...

Страница 9: ...mance of the PBX If you are having problems making calls to outside destinations follow this procedure to test the CO lines 1 Disconnect the PBX from all CO lines 2 Connect known working single line t...

Страница 10: ...od expires the following buttons on the Operation Screen will become unavailable Recording TAM Voice Memo Text Memo Speed To continue using any of the corresponding features after the trial period ple...

Страница 11: ...s not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined...

Страница 12: ...r in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to...

Страница 13: ...ss telephones operate at frequencies that may cause interference to nearby TVs and VCRs To minimize or prevent such interference the base of the wireless telephone should not be placed near or on top...

Страница 14: ...or an experienced radio TV technician for help Some wireless telephones operate at frequencies that may cause interference to nearby TVs and VCRs To minimize or prevent such interference the base of t...

Страница 15: ...67 1 3 21 Doorphone Call 68 1 3 22 EFA External Feature Access 69 1 3 23 Executive Busy Override 69 1 3 24 Extension Dial Lock 71 1 3 25 Extension Feature Clear 72 1 3 26 Extension PIN Personal Ident...

Страница 16: ...rification Code Entry 130 1 3 67 VOICE MAIL FEATURES 130 1 3 68 Voice Mail Features LCS Live Call Screening 131 1 3 69 Voice Mail Features Two way Record 133 1 3 70 Voice Mail Features Voice Mail Inte...

Страница 17: ...xxx 203 4 4 3 KX TDA100 KX TDA200 PMPR Software File Version 2 0xxx 203 4 4 4 KX TDA100 KX TDA200 PMPR Software File Version 3 0xxx 204 4 4 5 KX TDA100 KX TDA200 PMPR Software File Version 3 2xxx 204...

Страница 18: ...18 Operating Manual Document Version 2008 10 Table of Contents...

Страница 19: ...ction 1 Operation This chapter shows you step by step how to use each feature Read this chapter to become familiar with the many useful features of this PBX Document Version 2008 10 Operating Manual 1...

Страница 20: ...s not have feature buttons you may change one of the unused flexible buttons to a feature button Refer to 3 1 4 Customizing the Buttons Portable Station PS Registration Your PS must be registered with...

Страница 21: ...ietary telephone you can check your own extension number on the display Press the TRANSFER button or Soft S1 button while on hook Using a Navigator Key Jog Dial Volume Key The Navigator Key can be use...

Страница 22: ...ss TALK button Press the Call button on the Doorphone On hook One of the following Hang up Press the SP PHONE button Press the MONITOR button Press CANCEL button Press the hookswitch lightly Press the...

Страница 23: ...ing or storing program changes PAUSE PAUSE Used to insert a pause when storing a telephone number This button also functions as the PROGRAM button when there is no PROGRAM button on your telephone RED...

Страница 24: ...ercom call automatically but it cannot be used for hands free conversations It also mutes the handset microphone during a conversation FWD DND Call Forwarding FWD Do Not Disturb DND Used to perform Ca...

Страница 25: ...e in a specified CO line group for making outside calls Incoming calls from CO lines in the assigned CO line group arrive at this button Single CO S CO Used to access a specified CO line for making or...

Страница 26: ...other incoming call distribution group Log in Log out for all groups Used to have a Log in Log out button for all groups Hurry up Used to transfer the longest waiting call in the queue of an incoming...

Страница 27: ...to access CTI features Check in Used to switch the room status of extensions from Check out to Check in Check out Used to switch the room status of extensions from Check in to Check out Cleaned up 1 U...

Страница 28: ...plained on Icon Descriptions Conditions Hints Programming References The related or required programming is noted For quick operation If you are an operator or dial some extensions frequently DSS butt...

Страница 29: ...ne Fax Machine KX T7636 KX T7633 PC USB Amplifier PC SLT APT DSS Console DPT DSS Console KX TDA100 KX TDA200 KX TDA600 IP PT IP Softphone CTI Server Remote PC KX T7600 KX T7600 PC USB KX DT300 KX DT30...

Страница 30: ...49 PDN Primary Directory Number SDN Secondary Directory Number Extension KX TDA100 KX TDA200 KX TDA600 only To call using a directory refer to 1 4 3 Directories For quick operation If you are an opera...

Страница 31: ...e of the following methods Automatic Line Access PT SLT PS Off hook Talk Dial outside phone number Press L CO or enter automatic line access number OR 9 L CO outside phone no CO Line Group Access PT a...

Страница 32: ...on hook press the FLASH RECALL button It will re access the CO line and provide external dial tone Pressing the Terminate button will provide intercom dial tone You can dial the new phone number witho...

Страница 33: ...ess the Answer button Customizing Your Phone 3 1 2 Personal Programming Preferred Line Assignment Incoming Select the seized line when going off hook Alternate Receiving Ring Voice Select the alerting...

Страница 34: ...Example 1 Will Return Soon 2 Gone Home 3 At Ext Extension number 4 Back at Hour Minute 5 Out until Month Day 6 In a Meeting 7 8 9 A message assigned for each extension Personal Absent Message To set E...

Страница 35: ...ter 49 Dial outside phone number outside phone no Seize CO line before entering outside phone number D Tone 9 4 Account OR A Panasonic proprietary telephone extension user can enter an account code du...

Страница 36: ...in the Voice Call Deny mode Customizing Your Phone 3 1 2 Personal Programming Alternate Receiving Ring Voice Select the alerting method either ring or the other party s voice 1 3 4 Automatic Callback...

Страница 37: ...within 10 seconds this feature will be canceled Automatic Callback Busy Cancel Off hook PT SLT PS On hook 4 6 Enter 46 C Tone 1 3 5 BGM Background Music You can listen to the background music through...

Страница 38: ...0 to cancel Set Cancel 1 0 OR 1 3 6 Call Hold There are two types of hold The difference between them is whether other people can retrieve your held call Regular Hold or not Exclusive Call Hold As th...

Страница 39: ...d with a held line number To retrieve an intercom call or outside call from another extension only Regular Hold Call Hold Retrieve Specified with a holding extension number PT SLT PS Talk Talk Talk En...

Страница 40: ...rieve operation using a PDN SDN button refer to 1 3 49 PDN Primary Directory Number SDN Secondary Directory Number Extension KX TDA100 KX TDA200 KX TDA600 only 1 3 7 Call Monitor A preprogrammed exten...

Страница 41: ...no OR Specified Auto If you hear a busy tone enter another parking zone number or press again 2 5 TRANSFER C Tone During a conversation Press Recall hookswitch SLT On hook If you hear a busy tone ente...

Страница 42: ...call you can perform other operations Customizing Your Phone 3 1 4 Customizing the Buttons Create or edit a Call Park button or Call Park Automatic Park Zone button 1 3 9 Call Pickup Call Pickup Call...

Страница 43: ...alternately To alternate between the parties leaving one party on hold temporarily PT PS During a conversation Press TRANSFER Talk to the other party Talk to the original party TRANSFER Press DSS or...

Страница 44: ...l hookswitch OR 1 3 11 Call Transfer Transferring to an Extension in the PBX Transferring to an Outside Party Using the PBX Service You can transfer a held call without talking and go on hook even if...

Страница 45: ...receive a forwarded outside call for example on your cellular phone it is possible to transfer the call to an extension in the PBX by pressing desired extension number if enabled through system progr...

Страница 46: ...ne number C Tone Seize CO line CO line outside phone no Time limit Both the caller and the transferred party will hear an alarm tone fifteen seconds before a specified time period and the call will be...

Страница 47: ...ent to the busy extension user to notify him or her that a new incoming call is waiting The extension can then answer the second call by either disconnecting the current call or placing it on hold One...

Страница 48: ...egard this step if both parties are extensions HOLD Talk to the new party OR CO INTERCOM OR ICD Group SDN PDN OR OR Press CO ICD Group PDN SDN or INTERCOM SLT While hearing a tone Enter 50 0 5 Talk to...

Страница 49: ...n Off hook On hook Talk to the original party OR CO INTERCOM OR ICD Group SDN PDN OR OR Press CO ICD Group PDN SDN or INTERCOM PT SLT PS During a conversation Off hook On hook Talk to the original par...

Страница 50: ...ons HOLD Talk to the original party Off hook On hook Talk to the new party OR CO INTERCOM OR ICD Group SDN PDN OR OR Press CO ICD Group PDN SDN or INTERCOM OR CO INTERCOM OR ICD Group SDN PDN OR OR Pr...

Страница 51: ...ct Tone 2 you will hear different tones for Call Waiting from an outside party and an extension Default Tone 1 Special Tones Tone 2 15 s 5 s OR Answering Call Waiting from the Telephone Company This i...

Страница 52: ...T SLT PS No call Tone 0 1 OR Enter 731 3 1 7 C Tone To set cancel for outside calls Automatic Call Waiting Off hook Enter 0 or 1 On hook PT SLT PS No tone Tone 0 1 OR Enter 732 3 2 7 C Tone To change...

Страница 53: ...Table 1 Standard mode Document Version 2008 10 Operating Manual 53 1 3 14 Character Entry...

Страница 54: ...wo or more characters that use the same button consecutively e g G and I you must press this button or the FWD DND button after entering the first character If the SELECT button is pressed the charact...

Страница 55: ...S Talk with multiple parties During a conversation desired phone no Talk to the new party CONF Press CONF or TRANSFER OR CONF TRANSFER C Tone C Tone Dial desired phone number desired phone no PT PS Ta...

Страница 56: ...arty during a two party conversation PT PS Press HOLD During a conversation HOLD Press flashing CO PDN or SDN Talk to the new party Press CONF or TRANSFER OR CONF TRANSFER Talk to the original party P...

Страница 57: ...dd another party on hold to a conference PT PS During a 3 to 7 party conference Press flashing CO ICD Group PDN or SDN corresponding to the party on hold Talk with multiple parties Press CONF CONF Pre...

Страница 58: ...l mode through system programming During a three party conversation pressing the TRANSFER button or Recall hookswitch alternates between the two other parties in the conversation You can have a confer...

Страница 59: ...ty conference SLT Press Recall hookswitch On hook To leave a conference call involving two outside parties and have the conversation continue your extension must be enabled to transfer calls to CO lin...

Страница 60: ...user will hear an alarm tone before timeout The call is disconnected when the timer runs out unless the originating extension returns to the conference Customizing Your Phone 3 1 4 Customizing the But...

Страница 61: ...hen outside callers access extensions in the PBX a prerecorded message greets the caller and gives information about how to access an extension You do not need the operator s assistance You may be abl...

Страница 62: ...urity Mode Enter 47 Dial your extension number or enter and then verification code Dial desired extension number 7 4 desired extension no Dial desired extension number desired extension no R B Tone DI...

Страница 63: ...N max 10 digits C Tone D Tone DISA phone no DISA phone no outside phone no extension PIN PIN Personal Identification Number your extension no verification code OR OR verification code PIN Callers from...

Страница 64: ...in Automated Attendant service is set you can access the desired extension simply by pressing a single digit 0 9 from the options given the prerecorded message 1 3 19 DND Do Not Disturb DND Do Not Dis...

Страница 65: ...es not work Specified extensions can override this feature and call DND extensions DND Override When making a call using an SDN button to a PDN extension with DND set this feature will temporarily be...

Страница 66: ...lls PT FWD DND Press the fixed FWD DND button While on hook when in FWD DND Setting Mode The current FWD DND status for outside calls is displayed FWD DND Press the fixed FWD DND button again to switc...

Страница 67: ...m Calls Outside Calls OR A confirmation tone will be heard OR Enter 0 or 1 This step can be omitted 1 3 20 Door Open A preprogrammed extension can open a door from the extension From a preprogrammed e...

Страница 68: ...oorphone To call from the doorphone Press doorphone button Doorphone Talk C Tone To answer a call from the doorphone Off hook PT SLT PS To call the doorphone Talk Off hook Enter doorphone number 2 dig...

Страница 69: ...While hearing a tone Enter 60 OR OR EFA FLASH RECALL 6 0 TRANSFER desired service code 6 0 In this case the FLASH RECALL button on a proprietary telephone must be set to External Feature Access EFA m...

Страница 70: ...es in the conversation Party joining the call During a conversation C Tone Talk A three party conversation is now established Press red CO PDN or SDN CO OR SDN PDN OR To join another conversation you...

Страница 71: ...lt Allow other users to interrupt calls To set Off hook On hook Enter 1 to prevent or 0 to allow PT SLT PS Prevent Allow 1 0 OR Enter 733 3 3 7 C Tone 1 3 24 Extension Dial Lock You can lock your exte...

Страница 72: ...er 47 extension PIN extension no your extension no extension no desired phone no Dial your extension number Enter extension PIN max 10 digits If the wrong extension PIN is entered you hear an alarm to...

Страница 73: ...nable Tone In this case dial tone 2 will be heard when you go off hook 1 3 26 Extension PIN Personal Identification Number You can assign a password to each extension The following features require an...

Страница 74: ...e cost of such calls will be billed to the owner renter of the PBX To protect the PBX from this kind of fraudulent use we strongly recommend a Keeping your PIN secret b Selecting a complex random PIN...

Страница 75: ...nsions can receive an alert call from an external sensor e g security alarm connected to the PBX To answer a sensor call Off hook PT SLT PS On hook D Tone If you do not answer a sensor call within a s...

Страница 76: ...busy Follow Me From If you fail to set the above mentioned All Calls to forward before you leave your desk you can set the same feature from the destination extension Incoming calls can be forwarded...

Страница 77: ...its outside phone no CO line access no C Tone For Cancel go on hook directly after entering 0 To set Follow Me from another extension PT SLT PS your extension no On hook Dial your extension number Ent...

Страница 78: ...extension no Off hook 5 6 4 Both Calls Intercom Calls Outside Calls OR OR Enter 71 1 7 Enter 4 to 6 as you desire Enter On hook Enter destination extension number Or enter CO line access number and th...

Страница 79: ...s are also forwarded to the destination assigned for outside calls When intercom calls are set to be handled differently from outside calls forwarding type forward destination we recommend establishin...

Страница 80: ...up Virtual PS A virtual PS is a dedicated extension number assigned to a non existent portable station PS to allow access to outside destinations such as a cellular phone Virtual PS Extn No 301 Extn 1...

Страница 81: ...DND Setting Mode AUTO DIAL STORE Press STORE to set OR Enter 2 to 5 1 2 Intercom Calls Outside Calls OR A confirmation tone will be heard Enter 0 or 1 This step can be omitted To set the timer for No...

Страница 82: ...ly one extension assigned as member 1 in each ICD group can perform the settings for virtual PSs It is possible to switch the forwarding status on off of a virtual PS by entering the number 4 7 of tha...

Страница 83: ...it is difficult to hear the other party s voice Increase the volume using the Navigator Key Jog Dial or Volume Key If the other party has difficulty hearing you Decrease the volume If the other party...

Страница 84: ...andset Headset Selection To talk using the headset Press SP PHONE PT SP PHONE To use the handset during a conversation using the headset PT Off hook To talk in hands free mode during a conversation us...

Страница 85: ...mum distance and noise free operation it is recommended that the module is situated away from electrical appliances such as faxes radios PCs or microwaves Systems using the 2 4 GHz ISM Industrial Scie...

Страница 86: ...aller Press Answer Talk PT While hearing a call waiting tone Answer To transfer an outside call to an extension with a one touch operation Press DSS PT During a conversation Press Release The called p...

Страница 87: ...t cleaned up Ready or Not Ready status of rooms remotely 1 3 59 Room Status Control Remote Wake up Call A hotel operator can set a timed reminder for a room remotely 1 3 71 Wake up Call 1 The Cleaned...

Страница 88: ...mple as a call center The PBX has several features that support using extensions in ICD groups as follows Features Description Log in Log out You can log in to or out of an ICD group to control whethe...

Страница 89: ...ension number Off hook 6 Line Display PT Enter 739 3 9 7 C Tone ICD Group extension no Group Monitor On To confirm the Call Log History Press LOG Confirm the Call Log History JAN 31 08 13AM FRI 601 Sa...

Страница 90: ...es Incoming Call Queue Monitor An extension assigned as a supervisor supervisor extension can monitor the status of waiting calls to be answered in the queue for an incoming call distribution ICD grou...

Страница 91: ...can have a specified time period wrap up time when you will not receive calls after completing a previous call This time can be used for you to write a report and so on You can also manually select N...

Страница 92: ...in Log out of a Specified Group Log in Log out of a Specified Group To enter leave Not Ready mode PT SLT PS On hook Off hook 5 3 7 Not Ready Ready 1 0 OR Enter 735 Enter 1 or 0 C Tone To set cancel No...

Страница 93: ...s For more information refer to 1 3 39 ICD Group Features Log in Log out Monitor and Remote Control For information about other ICD group features refer to 1 3 35 ICD GROUP FEATURES Customizing Your P...

Страница 94: ...PRVS 6 Line Display PT While in Log in Log out monitoring mode the lights of DSS buttons for the ICD group members indicate their status as follows Off Out of the ICD group Green on Log in mode Ready...

Страница 95: ...preset destination manually This feature is also known as Hurry up Transfer To forward the waiting call PT PS Press red or flashing red Hurry up Hurry up The Hurry up button light shows the current s...

Страница 96: ...matically directed to that extension The following chart shows the flow of supervisory displays and access operations Initial Display Incoming Call Queue Monitor SPRVS EXIT EXIT LOG EXIT 739 ICD Group...

Страница 97: ...call has been received If you receive notification you can call back the caller by a simple operation For a caller To leave a message waiting indication PT SLT PS Press MESSAGE or enter 4 On hook Whe...

Страница 98: ...tton allows you to clear message waiting indications if you do not want to call the callers back To clear press the MESSAGE button and then press the soft button On your PT you can establish one or mo...

Страница 99: ...E PT OR During a conversation AUTO ANS MUTE VOICE CALL MUTE The AUTO ANS MUTE or VOICE CALL MUTE button light shows the current status as follows Off Normal Red on Mute If mute is used during OHCA it...

Страница 100: ...r 0 or 2 On hook PT No call OHCA 0 2 OR Enter 731 3 1 7 C Tone OHCA is only available with certain digital proprietary telephones OHCA is not available for outside calls only call waiting tone can be...

Страница 101: ...Group Paging You can make a voice announcement to proprietary telephones or external speakers or both in the preset group simultaneously A person who has been paged can answer the page at any extensi...

Страница 102: ...is paging your group Paging and then Transferring a Call You can transfer a call after making paging announcements Announce Talk On hook During a conversation PT SLT PS Enter 33 Wait for an answer The...

Страница 103: ...hone connected in parallel will ring or not when an incoming call is received Default Ring Off hook On hook DPT Enter 1 to ring or 0 not to ring Ring No ring 1 0 OR Enter 39 3 9 C Tone Even if No ring...

Страница 104: ...ne extension can have up to 8 PDN buttons An extension can have only one SDN button for each PDN extension A PDN extension can only receive OHCA or Whisper OHCA from the corresponding SDN extension Wh...

Страница 105: ...d on The line is being used The PDN extension or another SDN extension when multiple extensions have SDN buttons to a same PDN extension is using the line Even if a PDN extension has set Do Not Distur...

Страница 106: ...it is automatically disconnected If Automatic Call Hold has been preprogrammed you can put the current call on hold automatically by pressing another PDN button to make or answer another call Call Tr...

Страница 107: ...cting preprogrammed sign in and sign out messages In a hotel type environment this feature can be used to record room information from a room extension For a list of preprogrammed messages consult you...

Страница 108: ...lished Talk C Tone Only an S CO button can be used for this operation You can leave a three party conversation and let the two other parties talk by simply going on hook 1 3 52 Private Network Feature...

Страница 109: ...or 1 to prevent C Tone You can change the mode by pressing a preset CLIR button while on hook The CLIR button light shows the current status as follows Off shows your telephone number Red on prevents...

Страница 110: ...her the caller can see your telephone number or not To show prevent On hook Off hook PT SLT PS Show Prevent 0 1 OR 0 7 Enter 7 0 Enter 0 to show or 1 to prevent C Tone You can change the mode by press...

Страница 111: ...NDSS button go off hook press the NDSS button and go on hook The NDSS button light will show the current status as follows Off The extension is idle Red on The extension is busy Customizing Your Phon...

Страница 112: ...ng REDIAL if you hear a busy tone again press REDIAL to retry 1 3 59 Room Status Control In a hotel type environment an extension assigned as a hotel operator can check guests into or out of rooms by...

Страница 113: ...Example Checked in Mode Room1230 DSS button Room1231 Room1232 Room1233 Room1234 Rooms 1230 and 1234 are currently in checked in status Check in button Check out button Cleaned up button c The lights...

Страница 114: ...ENTER or press desired DSS OR Check out Press YES Press EXIT or Check out to finish OR extension no DSS ENTER EXIT Check out 6 Line Display PT Room 1234 Confirm check out NO YES Enter Room Number EXI...

Страница 115: ...ES Customizing Your Phone 3 1 4 Customizing the Buttons Create or edit a Check in Check out or Cleaned up button 1 3 60 Speed Dialing Personal You can store up to 100 numbers at your extension for you...

Страница 116: ...lled Your extension is assigned a message box into which callers can leave voice messages for you After callers reach your message box they will hear your personal greeting message You can record two...

Страница 117: ...ial tone 3 when going off hook Dial Tone 3 1 s Operation Reference When Accessing Your Message Box After entering the SVM feature number 38 the operations below are available by entering the correspon...

Страница 118: ...dial key Press STORE or any dial key 0 9 1 0 Clear Rerecord OR Enter 0 or 1 while the greeting message is being played back A confirmation tone is heard To play back PT SLT PS Off hook Enter 38 2 Ente...

Страница 119: ...ter 8 8 3 C Tone Record message 1 0 2 3 Day Night Lunch Break Enter the desired time mode 1 Enter 1 Example You have reached John I am sorry I am out for lunch right now Please leave a message C Tone...

Страница 120: ...tted To clear 0 Enter 0 C Tone On hook PT SLT PS Off hook Enter 38 8 Enter 8 8 3 1 0 2 3 Day Night Lunch Break Enter the desired time mode If both the greeting message for a certain time mode and the...

Страница 121: ...Both Calls Intercom Calls Outside Calls OR OR 1 7 C Tone Enter For Cancel go on hook directly after entering 0 The default floating extension numbers are 591 for SVM card 1 and 592 for SVM card 2 Leav...

Страница 122: ...e limit When you are on the phone you can transfer the call directly to the message box of a desired extension by placing the call on hold temporarily then pressing 38 6 the desired extension number T...

Страница 123: ...ove The available options are as follows Operation No Operation 1 To play back the voice message from the beginning 2 To go to the next voice message 3 To clear the voice message Press the AUTO DIAL S...

Страница 124: ...messages Display Lock Refer to 3 1 2 Personal Programming If your telephone has a Message for Another Extension button you can access the message box of another extension and listen to voice messages...

Страница 125: ...message 7 4 extension PIN extension no your extension no Dial your extension number Enter extension PIN max 10 digits C Tone D Tone PIN Personal Identification Number The greeting message is played b...

Страница 126: ...s the message box of another extension for example to record a greeting message for that extension by following the steps below Off hook PT SLT PS 7 4 Enter 47 extension PIN Dial desired extension num...

Страница 127: ...set an alarm at your telephone as a reminder of a meeting or appointment The alarm can occur either once or daily every day until canceled at a preset time When you go off hook to answer you will hea...

Страница 128: ...AM or 1 for PM or enter hour 00 23 and minute 00 59 hour minute OR OR hour minute 12 H 24 H Enter the time in the format assigned to your PBX 12 hour or 24 hour To cancel Off hook On hook PT SLT 0 Ent...

Страница 129: ...vice on the display Press TRANSFER or Time Service Day Night Lunch Break While on hook PT Time Service Day Night Lunch Break OR TRANSFER The Time Service Day Night Lunch Break button light always show...

Страница 130: ...fication code 1 3 67 VOICE MAIL FEATURES The following services are available using a Voice Processing System Features Description Voice Mail Integration You or an outside party can access the Voice P...

Страница 131: ...m tone while the caller is leaving a message Before operating Create a Live Call Screening LCS button Personal Programming Select the mode either Hands free or Private Personal Programming Set the ext...

Страница 132: ...s Off LCS is off Flashing green rapidly Alerting in the Private mode Flashing green slowly Monitoring Red on LCS is on The manager extension can clear an extension PIN This feature is available for a...

Страница 133: ...Two way Transfer Press Two way Transfer During a conversation Press DSS or enter another extension number To stop recording press this button again PT PS Two way Transfer OR DSS another extension no T...

Страница 134: ...the Message light turns on and lets you know you have messages Even if a Message button is not provided you will hear an indication tone when going off hook You can also transfer received outside cal...

Страница 135: ...ing extension number is 500 For information about other Voice Mail features refer to 1 3 67 VOICE MAIL FEATURES Customizing Your Phone 3 1 4 Customizing the Buttons Create or edit a Voice Mail Transfe...

Страница 136: ...C Tone Dial extension number or press desired DSS OR extension no DSS AM PM 0 1 Enter hour 01 12 and minute 00 59 and then 0 for AM or 1 for PM or enter hour 00 23 and minute 00 59 hour minute OR OR h...

Страница 137: ...set or not by following the steps shown above If set a confirmation tone will be heard For information about other Hospitality features refer to 1 3 33 HOSPITALITY FEATURES 1 3 72 Walking COS You can...

Страница 138: ...s If a wrong extension PIN is entered you hear an alarm tone 7 4 Dial DISA phone number DISA phone no extension no your extension no R B Tone DISA message extension PIN C Tone D Tone PIN Personal Iden...

Страница 139: ...adset on each desired extension For details about registration refer to Bluetooth Registration in 3 1 2 Personal Programming 1 3 74 Whisper OHCA During a conversation you can be informed of a waiting...

Страница 140: ...om using this feature If you go off hook while your paralleled telephone is in use the call will switch over to you 1 4 Display Features 1 4 1 Call Log Incoming When you receive an outside call or an...

Страница 141: ...ame is not logged the caller s phone number is displayed If the caller s name is logged the caller s phone number is not displayed The incoming call log information is displayed as follows New is disp...

Страница 142: ...hile on hook Press Up or Down until desired party appears To clear the log information Press TRANSFER Display PT While viewing the log information TRANSFER Press Call Log or Up or Down until desired p...

Страница 143: ...ed with the caller s information PS user Refer to Operating Instructions for PS Caller information received with a call waiting tone from the telephone company will not be logged in the call log Custo...

Страница 144: ...d dialing Press Enter name Press Press OCT 27 03 13PM THU PROG INFO RING MENU 1234567890 106 12341115678 0001112223333 301 EXIT CLEAR ENTER 1 2 3 5 4 Initial Display Outgoing Call Log EXIT ENTER Press...

Страница 145: ...information Calling with the Directory Storing New Names and Numbers Calling with the Directory To select and call KX NT300 KX DT300 KX T7600 Press Right until desired directory appears Press Up or D...

Страница 146: ...in the Personal Speed Dialing Directory Enter the name to be displayed for the number 12341115678 PROG CLEAR STORE 00 12341115678 Name EXIT ENTER 00 12341115678 Ann ABCD EXIT CLEAR ENTER Press to sto...

Страница 147: ...Call Pickup Directed You can pick up a call ringing at a specified extension 1 3 9 Call Pickup Call Pickup Group You can pick up a call ringing at another extension within a call pickup group 1 3 9 Ca...

Страница 148: ...k Cancel Call Pickup Directed Call Pickup Group Doorphone Call Door Open EXIT ENTER 12341115678 MENU Call Back Cancel Call Pickup Directed Enter extension number and press Call Pickup Group Enter call...

Страница 149: ...IT SET Call Back Cancel Call Pickup Directed Call Pickup Group Doorphone Call Door Open EXIT ENTER D01 Door MENU OPEN Doorphone Call Enter doorphone number and press Press or ENTER Door No EXIT SET Ca...

Страница 150: ...or ENTER External BGM Paging External Relay ON Call Back Cancel Call Pickup Directed EXIT ENTER External BGM Paging External Relay ON Call Back Cancel Call Pickup Directed EXIT ENTER An alarm tone wi...

Страница 151: ...Section 2 Manager Operation This chapter shows the manager how to control the other extensions or the PBX Document Version 2008 10 Operating Manual 151...

Страница 152: ...tton Customizing Your Phone 3 1 4 Customizing the Buttons Create or edit a Toll Restriction TRS button 2 1 2 External BGM Background Music The manager extension can select and broadcast background mus...

Страница 153: ...ing call distribution group 3 Time Reminder message Used when the extension answers the Timed Reminder All messages have their own extension numbers You can select the desired message You have two met...

Страница 154: ...TDA600 PT On hook Off hook Enter 3 3 Press STORE When the time limit passes it stops automatically The message is played back The message is recorded You hear the message Press CONF 3 6 AUTO DIAL STOR...

Страница 155: ...umbers is 5xx xx two digit number of message 2 1 4 Private Network Features NDSS Network Direct Station Selection Monitor Release NDSS buttons can be customized on any extension connected to your PBX...

Страница 156: ...an extension user If the manager extension locks the extension the extension user cannot unlock it This feature is also known as Remote Station Lock Control Off hook PT SLT PS Enter 78 8 7 Enter exten...

Страница 157: ...k Besides the time mode there is Holiday mode It can change mode once on a specified date The Time Service Day Night Lunch Break button light shows the current status as follows Off Day mode Green on...

Страница 158: ...158 Operating Manual Document Version 2008 10 2 1 6 Time Service Mode Control...

Страница 159: ...izing Your Phone System This chapter shows you how to customize your individual telephone or PBX according to your needs Find the desired setting and program as necessary Document Version 2008 10 Oper...

Страница 160: ...andset To enter the programming mode when using a PS refer to Operating Instructions for PS If you change your desk and extension refer to 1 3 73 Walking Extension Setting Features The default setting...

Страница 161: ...ailable 0 1 1 Light 2 Little Light 3 Little Dark 4 Dark Display Language Selection Which display language do you prefer 2 0 1 English 2 2nd Language 3 3rd Language 4 4th Language 5 5th Language Displa...

Страница 162: ...Allows your number to be displayed 1 Yes Prevent your number being displayed Calling Connected Line Identification Presentation CLIP COLP Which number should be displayed on the called party s telepho...

Страница 163: ...Yes The telephone will ring Forced Answerback Selection 1 Do you prefer to answer a call without going off hook regardless of the AUTO ANS button status 2 3 0 No Disable 1 Yes Enable Live Call Screen...

Страница 164: ...message 4 1 message max 16 characters Call Forwarding FWD Do Not Disturb DND To forward or refuse some or all of your incoming calls 5 0 FWD DND for both calls 5 1 for outside calls 5 2 for intercom...

Страница 165: ...0 KX TDA200 KX TDA600 1 BGM no 1 digit KX TDA50 1 1 Yes On Bluetooth Registration 6 To register a Bluetooth wireless headset on your extension 7 6 6 Pass key max 16 digits Bluetooth Removal 6 To cance...

Страница 166: ...both outside and intercom calls For intercom calls this feature must be enabled through system programming 5 Only available for certain digital proprietary telephone users 6 Only available for KX NT3...

Страница 167: ...al speed dialing no location no Enter phone number max 32 digits Enter name max 20 characters name Press PROGRAM or PAUSE phone no OR PROGRAM PAUSE 0 1 OR AUTO DIAL STORE PROGRAM PAUSE OR Press ENTER...

Страница 168: ...d dialing no location no 3 1 3 Programming Feature Clear You can reset the settings of the following features on your extension to the default settings with one operation Features Default Setting Disp...

Страница 169: ...y Override Deny Allow Paging Deny Allow Key Pad Tone Set On Background Music BGM Off Data Line Security Off Connected Line Identification Restriction COLR Allow Log in Log out Log in Message Waiting O...

Страница 170: ...s desired flexible button To exit To program To enter the program mode Follow programming input To continue programming input OR PROGRAM PAUSE OR PROGRAM PAUSE Press ENTER or STORE OR AUTO DIAL STORE...

Страница 171: ...n Log out 5 5 Log in Log out of a specified group 5 5 Incoming call distribution group extension no Log in Log out for all groups 5 5 Hurry up 5 6 Incoming call distribution group extension no Wrap up...

Страница 172: ...8 1 Cleaned up 4 9 8 2 Two way Record 10 9 0 Voice mail floating extension no 11 Two way Transfer 10 9 1 Voice mail floating extension no 11 One touch Two way Transfer 10 9 1 Voice mail floating exte...

Страница 173: ...0 Immediate 1 1 ring 2 2 rings 3 3 rings 4 4 rings 5 5 rings 6 6 rings 7 No ring In this case you can automatically join a new ICD Group by creating a button for that group 4 This button is not availa...

Страница 174: ...secret INTERCOM Press again after entering the number you want to keep secret INTERCOM Press to store Press or or PROGRAM PAUSE PROG OCT 27 03 13PM THU PROG INFO RING MENU Program No EXIT CONT NEXT Si...

Страница 175: ...T300 series except KX DT321 KX T7600 series Tone types 01 to 30 01 20 tone 21 30 melody are available KX NT265 KX NT321 KX DT321 Only tone types 01 to 08 are available It is possible to enter a tone t...

Страница 176: ...unauthorized access For a list of numbers and characters that can be used in the password refer to 1 3 14 Character Entry To avoid unauthorized access to the PBX keep the password secret If it becomes...

Страница 177: ...erification code PIN max 10 digits CAUTION There is a risk that fraudulent telephone calls will be made if a third party discovers your password verification code PIN The cost of such calls will be bi...

Страница 178: ...rogramming input 0 0 Program No EXIT CONT NEXT Enter Password EXIT ENTER 1117 SHIFT CLEAR NEXT 1234 SHIFT CLEAR NEXT Manager Password SHIFT EXIT ENTER NEXT Press to store 1 2 3 5 6 Press or or PROGRAM...

Страница 179: ...ord of 10 numbers or characters be used for maximum protection against unauthorized access For a list of numbers and characters that can be used in the password refer to 1 3 14 Character Entry To avoi...

Страница 180: ...T SHIFT PAUSE PAUSE PROGRAM PAUSE PROGRAM HOLD HOLD END AUTO ANS MUTE MESSAGE MUTE AUTO ANSWER MESSAGE SELECT FLASH RECALL FLASH RCL FLASH TRANSFER TRANSFER CLEAR INTERCOM INTERCOM SECRET 1 The button...

Страница 181: ...USE 2 Programming You can enter each program number 3 digits To exit the programming mode at any time lift the handset 3 Exiting the mode Press PROGRAM or PAUSE OR PROGRAM PAUSE To exit the programmin...

Страница 182: ...UTE MESSAGE Press SELECT for month SELECT AUTO ANS MUTE MESSAGE After changing the desired values you can press the ENTER button You do not have to perform the rest of the steps The clock starts immed...

Страница 183: ...one speed dialing number FLASH RECALL PAUSE and Secret INTERCOM can also be stored If you do not want to display the stored number when making a call press the Secret INTERCOM button before and after...

Страница 184: ...d 0 0 2 OR 003 Extension Number You can assign an extension number to each extension Press ENTER Enter 003 Press ENTER Enter extension number Press END Enter new extension number new extension no Pres...

Страница 185: ...y Press ENTER Enter 004 Press ENTER Press END Press CANCEL Press NEXT Press PREV To continue To end 0 0 4 Enter extension number extension no Enter name max 20 characters name OR Document Version 2008...

Страница 186: ...186 Operating Manual Document Version 2008 10 3 3 2 System Programming...

Страница 187: ...on 4 Appendix This chapter provides the Troubleshooting the Feature Number Table and Tone List Check the Troubleshooting section before consulting your dealer Document Version 2008 10 Operating Manual...

Страница 188: ...ing 3 1 2 Personal Programming In the manual going off hook means an Intercom line is seized If the setting has been changed press the INTERCOM or PDN button after going off hook and follow the instru...

Страница 189: ...tored number was more than 32 digits or an extension number 1 3 58 Redial Last Number I cannot have a conversation using the Bluetooth headset Make sure that the headset is properly registered to the...

Страница 190: ...our Extension Number in 1 1 1 Before Operating the Telephones The date and time are not correct Set the date and time by system programming 000 Date Time in 3 3 2 System Programming The display is not...

Страница 191: ...ent Message 750 To set 1 9 parameter To cancel 0 1 3 2 Account Code Entry 49 account code outside phone no 1 3 4 Automatic Callback Busy Camp on Automatic Callback Busy Cancel 46 1 3 5 BGM Background...

Страница 192: ...o call 1 Tone 2 OHCA 3 Whisper OHCA For outside calls 732 0 No tone 1 Tone 1 3 17 Data Line Security 730 To set 1 To cancel 0 1 3 18 DISA Direct Inward System Access Calling through DISA To an extensi...

Страница 193: ...phone no 1 3 25 Extension Feature Clear 790 1 3 26 Extension PIN Personal Identification Number 799 To set 1 extension PIN same extension To cancel 0 stored extension PIN 1 3 27 External Relay 56 rela...

Страница 194: ...CD group extension no Log out 0 ICD group extension no To enter leave Not Ready mode 735 1 Not Ready 0 Ready 1 3 42 Message Waiting For a caller 70 To leave cancel 1 0 extension no For a called extens...

Страница 195: ...atures TIE Line Access 7 private phone no 1 3 58 Redial Last Number 1 3 60 Speed Dialing Personal To store 30 personal speed dialing no 2 digits outside phone no To dial personal speed dialing no 2 di...

Страница 196: ...er floating extension no for SVM card 2 1 3 63 TAFAS Trunk Answer From Any Station Calls through an external speaker 42 KX TDA100 KX TDA200 KX TDA600 speaker no 1 digit KX TDA50 1 1 3 64 Timed Reminde...

Страница 197: ...0 2 1 2 External BGM Background Music 5 35 To start KX TDA100 KX TDA200 KX TDA600 external pager no 1 digit BGM no 1 digit KX TDA50 11 To stop KX TDA100 KX TDA200 KX TDA600 external pager no 1 digit...

Страница 198: ...OGM floating extension numbers is 5xx xx two digit number of message 7 Manager and preprogrammed extension user only Feature While busy DND or call tone is heard Default Call Waiting BSS Busy Station...

Страница 199: ...following tones are programmable allowing recognition of call type Outside Intercom or Doorphone Tone 1 1 s Tone 2 1 s Tone 3 1 s Tone 4 1 s When going off hook Dial Tones Tone 1 Normal 1 s Document...

Страница 200: ...r Recall hookswitch to hold a call temporarily e g Call Splitting When the recording space of the Simplified Voice Message feature becomes almost full While a called PS is being searched When Account...

Страница 201: ...g to an outside party Warning Tone This tone is sent 15 10 and 5 seconds before the specified time for disconnection 1 s When setting the features or programming Confirmation Tones Tone 1 The feature...

Страница 202: ...the call through a speaker When a conversation is established with the extension in the following modes Hands free Answerback mode Voice calling mode When making a call to or from a doorphone 1 s Ton...

Страница 203: ...rectory Storing New Names and Numbers 4 4 3 KX TDA100 KX TDA200 PMPR Software File Version 2 0xxx New Contents 1 1 1 Before Operating the Telephones When You Use a Panasonic Proprietary Telephone Netw...

Страница 204: ...File Version 3 2xxx New Contents 1 3 49 PDN Primary Directory Number SDN Secondary Directory Number Extension KX TDA100 KX TDA200 KX TDA600 only Changed Contents 1 2 1 Making Calls Intercom Call 1 2...

Страница 205: ...Cleaned up 1 3 59 Room Status Control Cleaned up 1 3 62 SVM Simplified Voice Message 3 1 2 Personal Programming Bluetooth Registration Bluetooth Removal 3 1 4 Customizing the Buttons Cleaned up Change...

Страница 206: ...Settings Using Fixed FWD DND Button 1 3 19 DND Do Not Disturb Switching FWD DND Status Using Fixed FWD DND Button 1 3 62 SVM Simplified Voice Message Changed Contents 1 3 11 Call Transfer Transferrin...

Страница 207: ...Proprietary Telephone Cleaned up 1 3 32 Headset Operation Bluetooth Headset 1 3 33 HOSPITALITY FEATURES Cleaned up 1 3 59 Room Status Control Cleaned up 3 1 2 Personal Programming Bluetooth Registrati...

Страница 208: ...208 Operating Manual Document Version 2008 10 4 4 11 KX TDA50 PSMPR Software File Version 5 0xxx...

Страница 209: ...Index Document Version 2008 10 Operating Manual 209...

Страница 210: ...Call Pickup Deny 43 192 Call Splitting 43 Call Transfer 44 Call Waiting 47 198 CALL WAITING FEATURES 46 Call Waiting Tone 47 52 Call Waiting Tone Type Selection 164 Call Waiting Answering from PBX 47...

Страница 211: ...25 170 Greeting Message SVM Recording 118 119 Group FWD Both calls Button 26 170 Group FWD Intercom calls Button 26 171 Group FWD Outside calls Button 26 171 Group Paging 194 Group CO G CO Button 25...

Страница 212: ...tification Number 130 Portable Station PS Registration 20 Portable Station Registration 20 Predialing 32 Preferred Line Assignment Incoming 163 Preferred Line Assignment Outgoing 162 Primary Directory...

Страница 213: ...ervice Switching Mode Automatic Manual Button 26 171 Timed Reminder 127 136 196 Toll Restriction TRS Button 26 171 Toll Restriction Call Barring Button 26 171 Tone Types 199 TRANSFER Button 24 Transfe...

Страница 214: ...ach a postage paid letter detailing the symptom to the outside of the carton DO NOT send the product to the Executive or Regional Sales offices They are NOT equipped to make repairs Product Service Pa...

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