General Features
168
Features Guide
Executive Busy Override
Description
Allows the extension user to interrupt an existing extension / outside call. This establishes a 3-
party conference call.
This feature can be categorized as follows:
Executive Busy Override – Barge-In
Allows the PT user to interrupt an existing outside call (either "between two outside parties"
or "between an outside party and an inside party") by pressing the red lit S-CO or DN button.
Executive Busy Override – Extension
Allows the extension (PT, SLT) users to interrupt an existing extension call (either "between
two inside parties" or "between an inside party and an outside party") by dialing "2" after
hearing a busy tone.
Conditions
[General]
•
Class of Service (COS) programming
COS programming <Section 2.4 Class of Service (COS), "Busy Override" in the
Programming Guide> determines the extension users who can perform this feature.
•
Executive Busy Override Deny
It is possible for extension users to prevent this feature from being executed by another
extension user.
•
This feature does not work if "Executive Busy Override Deny" or "Data Line Security" is
set at either one of two extensions or both of them.
•
Confirmation tone
When a 2-party call is changed to a 3-party call and vice versa, a confirmation tone is sent
to all three parties. This tone can be eliminated by System Programming
<Section 2.8 System Option, "8 Confirmation tone for Override Barge-in, Conference and
Privacy Release" in the Programming Guide>.
•
Trunk Route Control
When the outside call made using a specific trunk is busy on another call, the Manager or
the Operators can join the existing outside call by dialing "2" after hearing a busy tone.
[Barge-In]
•
<DN type PT>
This feature is available when one extension has an SDN button associated with the PDN
button of the other.
•
The pre-assigned extension users can interrupt an existing outside call even if access to that
line is not allowed by System Programming.
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