41
Chapter 5
Useful Information
Before Requesting Help
Problem
The unit does not work.
“
” flashes and an alarm tone sounds
when you press .
A busy tone sounds when you
press .
You cannot dial.
“
” flashes during a conversation and
the call is disconnected.
Static, sound cuts in/out, fades.
Interference from other electrical units.
The handset does not ring.
The base unit does not ring.
Remedy
•
Turn the power ON (p. 12).
•
Check the settings (p. 9–15).
•
Charge the batteries fully (p. 11).
•
Clean the charge contacts and charge again (p. 11).
•
Unplug the AC adaptor and turn the power OFF to
reset. Plug in the AC adaptor and turn the power ON.
Then try again.
•
The handset has been cancelled or has not been
registered. Register the handset (p. 31).
•
Re-install the handset batteries and try again.
•
You are too far from the base unit. Move closer and
try again.
•
Plug in the AC adaptor.
•
Another handset is in use.
•
Check that the dialling mode selection is correct
(p. 13).
•
The unit is in call prohibition mode. Cancel the mode
(p. 25).
•
The dialled number is restricted. Cancel the number
(p. 26).
•
Key lock mode is set. Cancel the mode (p. 20).
•
The handset is out of range. Move closer to the base
unit and make the call again.
•
Plug in the AC adaptor.
•
Locate the handset and base unit away from other
electrical appliances (p. 5).
•
Move closer to the base unit.
•
Turn the power ON (p. 12).
•
The ringer is set to OFF. Select the desired volume
level (p. 14).
•
The ringer is set to OFF. Set to HIGH, MEDIUM or
LOW (p. 15).
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