SMS Feature - Outgoing
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Helpline Tel.No. : U.K. 08700 100 076 R.O.I. 01289 8333
SMS Feature - (Text Messaging)
You can send and receive text
messages between other fixed lines
and mobile phones that also support
a compatible SMS feature and
network, both national and
international.
The SMS feature is only
available after
subscription to Caller
ID.
Before sending your first text
message and to find out more
information on SMS conditions
and registration, please read
your ‘SMS Manual’.
If you have any questions
relating to SMS Service Help,
please call 09063020069 (calls are
charged at 50p per minute and
the helpdesk is open from
9.00am-5.30pm (Mon-Fri).
Please note the following
instructions when sending text
messages between fixed lines
and all mobile networks both
national and international.
To Send a Text Message
from Fixed Line to Fixed
Line
There are no special requirements
when sending a text message between
fixed lines. Please follow the
instructions under ‘Writing and
Sending New Messages’ on page 15.
To Send a Text Message
from Fixed Line to Mobile
There are no special requirements
when sending a text message between
fixed line and mobile. Please follow
the instructions under ‘Writing and
Sending New Messages’ on page 14.
To enable the person receiving your
message to reply, the server will
insert your telephone number, within
hash symbols, at the very end of your
message. Eg. #01234 567899#.
Please note: If you have used up the
full 160 characters for your text
message, your telephone number will
overwrite the last letters of your
message.
To Send a Text Message
from Mobile to Fixed Line
There are special requirements
when sending a text message from a
mobile to a fixed line. If the mobile
sender is unaware of the fixed line
SMS providers requirements for
sending a text message to a fixed line,
please inform them of the following
procedures.
Example - A Mobile is Replying
to a Fixed Line Text Message
Select reply to message.
Input your text message.
Within the text message, enter
the fixed line phone number.
The
number can be added anywhere
within the message but it must be
entered with a hash at the beginning
and end of the number.
Eg. #01234 567899#
Select send.
Example - Mobile is Writing /
Sending a New Text Message to
a Fixed Line
Input your text message.
Within the text message, enter
the fixed line phone number.
The
number can be added anywhere
within the message but it must be
entered with a hash at the beginning
and end of the number.
Eg. #01234 567899#
Send the message (including
number) to ‘Big Mobile’
on: 07786 201010.
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