When there are no available extensions in an incoming call distribution group, the group members can
receive the Call Waiting tone. To use this feature:
•
Select the Group Call Waiting mode through system programming. This determines the distribution
method for waiting calls.
•
Member extensions must assign the Call Waiting mode individually, or they will not be notified. (
®
2.1.3.3 Call Waiting)
[How the Group Call Waiting Feature Activates]
Group Call
Waiting Mode
Distribution
All
Group Call
Distribution Method
UCD
Priority Hunting
Ring
UCD/Priority Hunting/
Ring
Programming Conditions
Capable
Telephone
PT/PS with idle
ICD Group button
Any telephone
Group Call Waiting
Distribution Method
UCD
Priority Hunting
Not available*
Ring
Result
* Incoming calls enter the queue immediately. Member extensions do not receive the Call Waiting tone.
[Example]
Group Call Waiting mode: All
Group call distribution method
for idle extensions: UCD
All extensions hear the Call
Waiting tone (Ring).
•
•
[ICD Group Button for Group Call Waiting]
The way that the Group Call Waiting feature works depends on the Group Call Waiting Distribution method
as follows:
a.
Ring:
The Group Call Waiting feature activates for all busy member extensions (even when the
extensions do not have ICD Group buttons) simultaneously for only one incoming call—additional calls
will wait in a queue.
b.
UCD/Priority Hunting:
The Group Call Waiting feature activates on an idle ICD Group button located
on busy member extensions in a certain order. (This order depends on the type: UCD or Priority
Hunting.) Calls will arrive at idle buttons until all ICD Group buttons are occupied—additional calls will
wait in a queue.
Feature Guide
55
2.2.2 Incoming Call Distribution Group Features
Содержание KX-NS1000
Страница 14: ...14 Feature Guide Table of Contents...
Страница 15: ...Section 1 For Your Safety Feature Guide 15...
Страница 18: ...18 Feature Guide 1 1 1 For Your Safety...
Страница 19: ...Section 2 Call Handling Features Feature Guide 19...
Страница 150: ...User Manual References 1 2 4 When the Dialled Line is Busy or There is No Answer 150 Feature Guide 2 10 3 Call Monitor...
Страница 278: ...278 Feature Guide 2 28 2 Outgoing Message OGM...
Страница 279: ...Section 3 Unified Messaging System Feature Guide 279...
Страница 335: ...Section 4 Network Features Feature Guide 335...
Страница 434: ...434 Feature Guide 4 3 6 Network ICD Group...
Страница 435: ...Section 5 System Configuration and Administration Features Feature Guide 435...
Страница 521: ...Section 6 Appendix Feature Guide 521...
Страница 540: ...540 Feature Guide 6 5 4 PCMPR Software File Version 003 2xxxx...
Страница 541: ...Feature Guide 541 Notes...