Note
This feature may not work with some CRM software depending on the software’s specifications.
Call History
You can view your incoming and outgoing call history. Information such as the destination and duration of the
call, the time of the call, and whether the call was answered is displayed for each call.
You can also save the history list to a CSV file.
Absent Message/Forward/Do Not Disturb
You can change the absent message, forward, and do not disturb (DND) settings of your extension.
When you change your absent message, your forward/DND settings can be changed automatically, and a
feature number, such as “Extension dial lock” can be dialed automatically.
Call Control
When a conversation starts, operation buttons are automatically displayed on your PC for telephone functions
such as transferring a call, holding a call, and establishing a conference.
IP Camera Integration (Panasonic HX-HCM/BB-HCM/BL-C series cameras)
If a Panasonic IP Camera is available on the network, you can view images or streaming video from the IP
camera while talking with the other party (e.g., extension, doorphone).
Note
This feature requires Internet Explorer
®
version 6.0 or higher.
Voice Processing System (VPS) Integration
You can record conversations to voice mail automatically or manually. When a message is left on your mailbox,
a message waiting indication is displayed.
Voice Mail Assistant Integration
By clicking the message waiting icon and selecting
Call Voice Mail
, you can operate your voice mail from the
PC with Voice Mail Assistant.
Document Version 2008-09
Quick Reference Guide for Communication Assistant
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